Wednesday, April 02, 2008

BPMS goes SaaS - Intalio On Demand

www.intalio.com The big story in SaaS is going to be when users can configure and deploy their own end to end business processes, leveraging other SaaS services as required. That step came a lot closer with the announcement of Intalio On Demand below. The best BPMS is now available as an On Demand solution. Even it this only achieves a demonstration of what is possible - the significance is huge. What used to be multi-million dollar "big iron" IT, is now available at a fraction of the cost, and, in a form that can be provisioned in minutes. While I am not naive enough to believe this approach will be adopted quickly, it is a harbinger of change to come. It, along side the announcements of the force.com platform from Salesforce.com, are, in my view, two significant indicators that the way business systems will be built and operated in the future. This is bringing distributed transaction management to the Web cloud at scale.

* Press Release

PALO ALTO, Calif. — Mar. 29, 2008 — Intalio, Inc., the leading Open Source BPMS company, today announced Intalio|On Demand, the first open source Business Process Management System delivered as a service. Intalio|On Demand is available by signing up at www.intalio.com/on-demand. The subscription for the service starts at $1,500 for each dedicated server, and includes bandwidth, licenses, maintenance, and support. Users can receive a free 5-day evaluation.

The convenience of being able to instantly deploy a BPM project lowers the bar for adoption. Business users and IT analysts can get a project up and running much quicker and without the administrative concerns associated with managing the required servers. Intalio|On Demand essentially replicates the Intalio|BPMS On Premise version and includes the connectors for Salesforce.com as well as enterprise applications such as Oracle E-Business Suite and SAP.

"Intalio|On Demand BPM is a fully functional, scalable, secure, and flexible enterprise ready BPM solution which will revolutionize BPM adaptability across not only large but also small and medium business spectrum," stated Srikanth Kollu, Global Practice Head – BPM/SOA at JASS & Associates Inc. “After building some prototypes with Intalio|On Demand I was convinced that this approach was the best. We have decided to go with Intalio.” JASS & Associates develops and implements end-to-end IT solutions for clients, ranging from Fortune 500 companies to start-ups, from diverse industry segments.

Running dedicated servers on top of Amazon Web Services (AWS) ensures that Intalio|On Demand retains the highest level of security, reliability and availability possible. "The Amazon Elastic Compute Cloud is a perfect fit for porting on-premise software to a ‘software as a service’ model", says Senior Amazon Web Services Evangelist, Jeff Barr. "Amazon EC2 allows companies like Intalio to develop new distribution channels with minimal expenditure."

Using rPath as the software appliance on top of AWS increases application scalability to ensure that there is always capacity for whatever user demand is generated. Intalio|BPMS, in both On Demand and On Premise versions, supports over 100,000 different process models deployed on a single server, with over 100 million process instances running concurrently. A single server can also accommodate thousands of concurrent users. This means that Intalio|BPMS has more than two orders of magnitude greater capacity than any other BPM solution available today.

According to Forrester analyst Ray Wang in the August 2007 report titled Competition Intensifies For The SMB ERP Customer, “SaaS deployment options finally put business users in the driver's seat in software decision-making. With rapid deployment of a solution, enterprises can realize benefits in days, not weeks. Additionally, software pricing by cost/user/month enables business users to consider licenses as an operation expense instead of a capital expense. No longer do business users have to seek board approval for capital expenses or assess IT capacity. However, Forrester recommends that business units and IT teams coordinate on issues such as integration requirements, process flows, and long-term support.”

Thursday, January 17, 2008

Force.com - Is this the BIGGEST announcement in SaaS to date?

Quote "Finally, Focus on Innovation, Not Infrastructure - Force.com is the world’s first Platform as a Service (PaaS), enabling developers to create and deliver any kind of business application, entirely on-demand and without software. It’s a breakthrough new concept that is making companies radically more successful by letting them translate their ideas into deployed applications in record time."

Salesforce.com have done it again! From CRM, to AppExchange, and now Force.com. An entire, Internet standards based open environment for development (IDE) and application server (AS) working at Internet scale. Simply amazing. Every company will want one. Believe.

Strong recommendation to read all about it. http://www.force.com

Thursday, June 29, 2006

Top 10 SaaS Traps

"In theory, software as a service (SaaS) should be a cost-effective option for IT executives who don't want to deal with the hassle and expense of installing and supporting software for users. By tying into a Web-based software service that users can access with a browser, IT departments can avoid the costs of adding servers, powering servers or even setting aside space for them in a data center. And since the software is supported by a managed service provider, IT managers don't need dedicated staffers to deal with help-desk-related issues.

So SaaS is cheaper than installing your own software, right? Don't count on it. "If you go into a SaaS agreement believing it's going to be less expensive under all circumstances, you should reorient your thinking," says Rob DeSisto, an analyst at Gartner Inc. There are all kinds of extraneous expenses that SaaS customers need to be aware of, according to DeSisto. Those include setup costs, training fees, storage limits and the costs of integrating with other applications."

Click the link above for the top 10 gotchas in SaaS agreements that corporate customers should watch out for.

EverDream leverages partners to build SaaS bundle

"Everdream Corp., the leading provider of on-demand desktop management services, today announced the launch of its Dream Team Partner Program for MSPs. Uniquely targeted for managed service providers (MSPs), the program enables these companies to profitably acquire, grow and retain new customers by leveraging Everdream's on-demand solutions which automate desktop management tasks, such as asset management, software distribution, patch management, virus protection and online backup, that MSPs must now perform manually for customers.

Working with inaugural MSP Dream Team Partners including Everon, Data Return, Network Partners, PEQ, and SunGard Collegis enables Everdream to penetrate small to medium-sized businesses as well as tap into new vertical markets such as automotive and higher education.

"There's a $28 billion market opportunity for desktop management services worldwide and we see partnering with these leading managed service providers as a powerful win-win scenario," said Mark Hoffman, president, chairman, and CEO of Everdream."

Vault Ledger - On Demand Tape Management

www.vaultledger.com SaaS hits the data center via tape management. Perfect for the enterprise that needs to track physical tapes and create calendar-based movement lists, VaultLedger is the easy-to-use tape management software solution for all your removable media including tape storage cases and containers.
VaultLedger also produces comprehensive audit reports to help you comply with government regulations such as HIPAA and Sarbanes-Oxley. And now with our remote hosting option, VaultLedger OnDemand, you receive all the robust functionality of VaultLedger with none of the maintenance and updating responsibilities.

Demandware and T-Systems Join Forces to Deliver On-Demand E-Commerce to Businesses in Europe

"Demandware (www.demandware.com), today announced a comprehensive partnership agreement under which T-Systems will provide European hosting, implementation, consulting and design services to deliver turnkey ecommerce websites, deployed on the Demandware eCommerce platform, to European businesses and US-based companies that wish to launch international ecommerce sites. Demandware provides an on-demand, Software-as-a Service (SaaS)-based enterprise-class ecommerce platform. T-Systems, a leading European systems integrator with annual revenues of 12bn euros and a presence in over 20 countries, is a division of Deutsche Telekom AG. T-Systems recently became an investor in Demandware through its T-Systems Venture Fund.

Demandware's unique Software-as-a-Service model frees retailers from the need to purchase expensive hardware and software and automatically provides them with the latest ecommerce technology and best practices as they are made available. Until recently, Demandware hosted European customers, including electronics giant Promarkt Online, from its US datacenter. Because European data privacy standards require hosting of eCommerce sites in-country, T-Systems will host Demandware's on-demand ecommerce platform in its European data centers. In addition, T-Systems will augment its substantial existing Demandware implementation and service capabilities through the hire and training of additional staff."

PartnerForce from Salesforce

www.partnerforce.com One Pipeline. One Application. One Salesforce. Salesforce PRM, salesforce.com's on-demand solution for managing your indirect sales channels, is seamlessly integrated with Salesforce SFA to deliver unparalleled visibility to your company's entire sales pipeline for direct and indirect channels. Salesforce PRM makes it easy for partners to access leads, collaborate on deals, and locate all the information they need in order to be successful. Because it's so easy to use, Salesforce PRM promotes high levels of partner adoption and makes it easier for your partners to do business with you.
Comprehensive on-demand PRM:

* Fast deployment with a 100 percent on-demand partner solution.
* Completely customizable branding enables you to create your own customized partner experience.
* Award-winning ease of use builds high partner adoption.
* Real-time access to channel sales and marketing activities results in complete channel visibility.
* SFA integration means one pipeline and forecast.

SaaSCon

"The Software as a Service Conference (SaaScon) is the only independent business to business event for IT and business professionals that need to understand the important issues surrounding software as a service (SaaS). SaaScon delivers unbiased opinions, real case studies, the latest offerings, peer to peer networking all in an intimate business environment. Hear from the industry’s leading visionaries, analysts and professionals who are leading the charge of Software as a Service."

Adesso Systems - Freedom to Create Applications

www.adessosystems.com Adesso is creating a software democracy – one is which the power to create, customize, and distribute software applications and web services is in the hands of individual developers, entrepreneurs, and Fortune 1,000 companies alike. The company is harnessing the power of numerous technological advances in network access, data storage, and device miniaturization to create a fertile environment in which all developers are created equal; a world in which the needs of an individual consumer can dictate product development; a world in which entrepreneurs and enterprises can quickly, easily, and cost-effectively develop and deploy the distributed, wireless applications and services they’ve dreamed of.

Adesso Systems is changing the way software applications are developed and accessed by individuals and enterprises. With the simple to use AppsNOW V4 platform, Adesso empowers any user, from the most sophisticated enterprise to a single consumer, to develop applications in as little as 30 minutes. Users can develop applications with simple functionality, like managing daily tasks, to complex operations like delivering personalized rich media. And with the AppsNOW Marketplace, developers are free to share and sell their creations with the rest of the world. Through delivery of a simple application development environment and accessibility via its market, Adesso has unleashed a new kind of freedom of creativity, community creation and results. Adesso has been distinguished as one of Red Herring's Red Herring 100, has received recognition from MITX (Massachusetts Innovation & Technology Exchange) and is a certified Microsoft Gold Partner.

CompUSA offers SaaS

"NetSuite, Inc., the leader in on-demand business software suites, and CompUSA, one of the nation's leading retailers and resellers of technology products and services, today announced a major initiative to offer NetSuite's award-winning on-demand business management software suite to small and medium-sized businesses (SMBs). This is the first time a mass-market retailer has offered on-demand software, representing a major milestone for the industry. The national roll-out of NetSuite by CompUSA starts on June 27 in 10 stores in New York and Connecticut."

The new partners figure that CompUSA has sold applications, such as Excel and ACT, to smaller businesses. As the businesses grow, they might be ready for a solution that has more of an enterprise feel, which is something NetSuite feels it has. Now, by adding a bricks-and-mortar retailer to its distribution channel, the company is showing that it believes software-as-a-service (define) has moved out of trendy neighborhoods and is ready for the malls.

Thursday, June 01, 2006

IBM eases billing for virtualized environments

"IBM has launched software to help companies deploying virtualized computing environments more easily bill business departments or external clients based on consumption of resources. Tivoli Usage and Accounting Manager is based on technology IBM acquired from asset-tracking software company CIMS Lab in January 2006. It allows users to track through a Web-based interface consumption of virtual server, storage, network, software, and middleware resources. Administrators can measure resource consumption at the company, department or individual level, to bill users based on actual usage.

An IBM customer survey conducted this year revealed that "the number one reason among customers not implementing virtualization is charge back, the ability to accurately allocate cost of shared infrastructure across the enterprise, and addressing organizational barriers and concerns," said Rich Lechner, vice president of virtualization for IBM, in Armonk, New York."

Wednesday, May 31, 2006

Hire Ability - The Search is Over

www.hireability.com "Our vision is to be the premium provider of the most cost-effective and highly-efficient solutions for the issues surrounding human capital supply and demand. Our mission is to transform the traditional human capital acquisition process by providing global clients with innovative, high-performance business process solutions that leverage the Internet and leading-edge technology."

HireAbility and Sapien announced that they signed a partnership agreement and created an integrated solution for customer Trammel Crow. Under the agreement, Sapien Software has integrated HireAbility's resume processor into Sapien's HRMS and HCM Editions. New and existing clients can recognize fast and seamless implementation and immediate access to data, saving time and money from the start.

Trammell Crow Company is one of the largest diversified commercial real estate services companies in the world. The company provides building management, brokerage, project management, and development and investment services, to both investors in and users of commercial real estate.

SaaS Done The Wrong Way Equals More Cost For The End User

"Jim Nasmith, the CIO of a Fortune 500 company, called a meeting with his VP of Procurement, Steve Hightower, regarding purchasing a new software package. The software vendor had given them several purchasing options labeled "Software as a Service", and Jim wanted to analyze them to achieve the lowest cost of ownership.

One of the options was per-year subscription pricing rather than paying an up-front license. Jim and Steve added up the total costs for both possibilities over five years, and found that subscription pricing cost even more than paying for a perpetual license. The terms also allowed the software vendor to increase subscription prices after the third year, and Jim would have to continue paying each year for the software beyond five years. "This subscription pricing is just a way for the software vendor to charge us even more," Jim said. "We can finance the cost of the license and pay less than the vendor's subscription price."

The software vendor also had offered to host the software in its data center. Jim calculated his internal incremental costs to run the software internally in his shared data center, and again was surprised that the vendor's hosting charges were more than his alternative. "The vendor said they could operate their software more efficiently than we could, but where are the cost savings for us?" Jim asked.

"Plus, the implementation project will still take many months and cost almost a million dollars, and we will have to pay the vendor to perform an upgrade every few years. Maybe this 'Software-as-a-Service' trend isn't all it's cracked up to be," Jim concluded."

Read on to find out how to do SaaS the right way.

IDC say critics of SaaS cynical

"The Software as a Service (SaaS) model has come a long way since its early days in the 90s when Application Service Providers (ASPs) used to have really hard time convincing customers to buy business critical software in the form of a hosted solution. Issues such as delivery, performance, security, integration and customization associated with the SaaS methodology proved to be major hurdles in its mass adoption by the customer community. However, the current decade is ushering in a new era of renewed interest in SaaS with companies around the globe beginning to realize the 'business sense' in it and the value it offers.

The primary dogma that once prevailed in customer mindsets was regarding the security concerns associated with SaaS delivery method. The idea of putting mission critical data into an unknown server belonging to a third party was a 'no-no' to many organizations. However, that fear is fast going away. According to Erin Traudt, Research Analyst, SaaS Research IDC, "Though security concerns continue to come up in our annual SaaS surveys, we, at IDC believe that the importance that's given to them is somewhat cynical in nature."

In fact Traudt believes that some of the other issues such as customization, integration, functionality of the hosted applications and service provider reliability/ viability are more pertinent and require due consideration. "

SaaS will Stifle Innovation - Why?

"The increasingly broad and rapid adoption of varying types and levels of software-as-a-service (SaaS), multiple "flavors" of services-oriented architectures (SOA), and open source-based software can be expected to increase IT and business complexity, and management costs. This will have a significant, negative effect on many firms' ability to more broadly innovate, either in business or in their use of IT. ... Even with all of the benefits that these next-generation SaaS technologies will bring to bear - the reality is that this multiheaded hybrid software hydra is likely to be a technology management and TCO nightmare for users." Find out why by visiting the link above.

Thursday, May 25, 2006

xactly - Incent Right, Sell More

www.xactlycorp.com For years great business leaders have recognized that sales compensation is one of the prime motivators for a company's success. The right plans can increase profits, control expenses and drive consistent quarter-over-quarter results.

Unfortunately, due to the high costs associated with automating sales compensation, only the world's largest sales organizations have been able to realize the benefits. For the vast majority of companies the cost to acquire traditional enterprise applications is impractical. These offerings are characterized by large up-front software license and maintenance fees, costly hardware, unpredictable implementations and complex upgrades.

As a result, most companies continue to limp along, stuck in the paradigm of complex, homegrown spreadsheet-based sales compensation programs. These companies tend to either simplify or unnecessarily complicate sales compensation resulting in lost motivation, lack of understanding and individual results that may not be in concert with corporate objectives.

Xactly Corporation was created to meet the needs of the broader market by providing the most affordable on-demand (Software as a Service) sales compensation solution allowing companies to improve their business performance through the use of more effective sales compensation programs. Xactly enables companies to easily and affordably design, implement, manage, audit and communicate sales compensation programs. By providing more effective plans and better visibility, these companies can dramatically improve sales performance.

Microsoft and CDC partner for SaaS in China

"CDC Software, a wholly owned subsidiary of CDC Corp. and provider of enterprise resource planning (ERP), customer relationship management (CRM) and supply chain management (SCM) software applications, today announced a strategic alliance with Microsoft Corp. to develop, market and deliver CRM enterprise applications to customers in China. These applications will be designed as on-site and on-demand deployments via the software-as-a- service (SaaS) model. In a multiphased approach, the alliance agreement also includes plans to explore opportunities to integrate Windows Live(TM) Services and MSN® with CDC Corp.'s China.com portal."

Service, Not Servers

"When your computer servers go down, so does your business. So why not toss your servers and keep your applications on the Web instead? Don't tell Joe Walker that lightning doesn't strike the same place twice. The headquarters of his company, Elcometer, a manufacturer of testing equipment for paints and coatings based in Rochester Hills, Michigan, was hit by lightning three consecutive years starting in 2001. In the first two cases, the resulting electrical surges knocked out the building's power and completely fried every electronic device--including the company's computer servers, which stored critical information such as inventory numbers and customer contacts. Both times, business ground to a halt for 10 days as the company's tech team scrambled to restore the systems ... Elcometer's Walker admits that he was nervous about keeping his data on the Web. But he's thankful that the decision has saved him from worrying about the nagging problems of maintaining his hardware--not to mention the weather."

oDesk - On demand global workforce

www.odesk.com Hire the best from around the world. Manage as if they were in your office. Pay only for the hours worked. oDesk enables buyers of services to hire, manage, and pay technology service providers from around the world. Buyers choose oDesk for top global talent, comprehensive management tools, and a flexible hourly payment model. Service Providers choose oDesk for challenging jobs and guaranteed payment. Every day, hundreds of buyers and providers work together through oDesk - a unique company at the forefront of reinventing work.

The oDesk Mission

* Build the world's best network of technology service providers through screening, testing, and feedback
* Offer the platform that lets buyers successfully hire, manage, and pay service providers from around the world

The Buyer Challenge

We've worked with thousands of buyers of services seeking to tap the global labor market, and we have found that they face three key challenges:

* How to choose the right service provider, with so many self-proclaimed experts around the world?
* How to manage and pay a remote team, around barriers such as timezone & culture?
* How to avoid getting locked into long-term commitments, since business demands vary week-to-week?

The Provider Challenge

We have built a network of freelance programmers and outsourcing firms from around the world. We have learned that, despite growing local opportunities, most top programmers want to offer their skills to an international customer base. But providers face several key challenges:

* How to find qualified buyers, with interesting of interesting work opportunities?
* How to work effectively with a remote manager, using distributed development tools?
* How to ensure that payment is received on time and in full?

The oDesk Solution

oDesk is as simple as Hire-Manage-Pay.

Hire: the oDesk Marketplace lets buyers search, interview and hire providers from across the globe. Providers can also apply to job openings posted by buyers.

Manage: the oDesk Workplace lets buyers assign tasks, track progress, manage source code, and collaborate. Providers login to work each day at the oDesk Workplace.

Pay: oDesk's payment system charges buyers each week for hours worked, and generates detailed timelogs to give literal visibility into the underlying work activity of providers.

Instantis - Driving corporate performance

www.instantis.com Instantis provides on-demand software to manage CXO mandated initiatives that improve enterprise financial performance.

Leading global corporations like Credit Suisse, McKesson, Xerox use Instantis software to manage initiatives like Six Sigma, Lean, Operational Excellence, New Product Development and others.

Instantis' flagship EnterpriseTrack product enables CXO's to assure that their strategic priorities are converted into visible execution by teams in the form of structured, trackable, manageable projects. EnterpriseTrack enables tracking of the financial and business metric impact of each project and roll-up, reporting and dashboarding against the strategic goals. EnterpriseTrack also provides a single enterprise-wide system-of-record for projects across multiple initiatives, teams, geographies and functions. With unmatched configurability, ease of deployment, ease of use, ease of administration and a comprehensive 4th generation feature set, EnterpriseTrack is in production deployment at more Global 2000 companies than any other comparable product.

Instantis customers span multiple industries - manufacturing, healthcare, services - and include market leaders like Abbott Laboratories, Cooper Cameron Corporation, Chemtura, Credit Suisse, Hexion, Ingram Micro, McKesson Corporation, Providence Health System, Quest Diagnostics, Shaw Industries, Sequa Corporation, Xerox Corporation, Yale New Haven Health System and many others.