Monday, May 22, 2006

Intuit Exec says SaaS is a HOW, not a WHAT - Podcast

Intuit says they may be the world's largest ASP (whoops, sorry, SaaS). Download a podcast: Intuit QuickBase GM Talks About SaaS and Ray Ozzie's strategy.

Intuit expects to launch this week a fully-hosted software-as-a-service (SaaS) platform for large enterprises as an add-on to QuickBase for Corporate Workgroups, Jana Eggers, general manager of Intuit QuickBase. In the podcast interview, Eggers talks about the "leaked" memo to employees from Microsoft Corp. chief technical officer Ray Ozzie, and the software-as-a-service model (SaaS). She defines it as services-enhanced software, a hybrid model.

For Intuit, SaaS is a delivery mechanism. What matters are the services, not the channel. The channel is just a convenience for users, e.g. AJAX, web services. Intuit will focus on exceptional service, taking a customer-centric approach to defining those services.

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