Thursday, June 29, 2006

Top 10 SaaS Traps

"In theory, software as a service (SaaS) should be a cost-effective option for IT executives who don't want to deal with the hassle and expense of installing and supporting software for users. By tying into a Web-based software service that users can access with a browser, IT departments can avoid the costs of adding servers, powering servers or even setting aside space for them in a data center. And since the software is supported by a managed service provider, IT managers don't need dedicated staffers to deal with help-desk-related issues.

So SaaS is cheaper than installing your own software, right? Don't count on it. "If you go into a SaaS agreement believing it's going to be less expensive under all circumstances, you should reorient your thinking," says Rob DeSisto, an analyst at Gartner Inc. There are all kinds of extraneous expenses that SaaS customers need to be aware of, according to DeSisto. Those include setup costs, training fees, storage limits and the costs of integrating with other applications."

Click the link above for the top 10 gotchas in SaaS agreements that corporate customers should watch out for.

EverDream leverages partners to build SaaS bundle

"Everdream Corp., the leading provider of on-demand desktop management services, today announced the launch of its Dream Team Partner Program for MSPs. Uniquely targeted for managed service providers (MSPs), the program enables these companies to profitably acquire, grow and retain new customers by leveraging Everdream's on-demand solutions which automate desktop management tasks, such as asset management, software distribution, patch management, virus protection and online backup, that MSPs must now perform manually for customers.

Working with inaugural MSP Dream Team Partners including Everon, Data Return, Network Partners, PEQ, and SunGard Collegis enables Everdream to penetrate small to medium-sized businesses as well as tap into new vertical markets such as automotive and higher education.

"There's a $28 billion market opportunity for desktop management services worldwide and we see partnering with these leading managed service providers as a powerful win-win scenario," said Mark Hoffman, president, chairman, and CEO of Everdream."

Vault Ledger - On Demand Tape Management SaaS hits the data center via tape management. Perfect for the enterprise that needs to track physical tapes and create calendar-based movement lists, VaultLedger is the easy-to-use tape management software solution for all your removable media including tape storage cases and containers.
VaultLedger also produces comprehensive audit reports to help you comply with government regulations such as HIPAA and Sarbanes-Oxley. And now with our remote hosting option, VaultLedger OnDemand, you receive all the robust functionality of VaultLedger with none of the maintenance and updating responsibilities.

Demandware and T-Systems Join Forces to Deliver On-Demand E-Commerce to Businesses in Europe

"Demandware (, today announced a comprehensive partnership agreement under which T-Systems will provide European hosting, implementation, consulting and design services to deliver turnkey ecommerce websites, deployed on the Demandware eCommerce platform, to European businesses and US-based companies that wish to launch international ecommerce sites. Demandware provides an on-demand, Software-as-a Service (SaaS)-based enterprise-class ecommerce platform. T-Systems, a leading European systems integrator with annual revenues of 12bn euros and a presence in over 20 countries, is a division of Deutsche Telekom AG. T-Systems recently became an investor in Demandware through its T-Systems Venture Fund.

Demandware's unique Software-as-a-Service model frees retailers from the need to purchase expensive hardware and software and automatically provides them with the latest ecommerce technology and best practices as they are made available. Until recently, Demandware hosted European customers, including electronics giant Promarkt Online, from its US datacenter. Because European data privacy standards require hosting of eCommerce sites in-country, T-Systems will host Demandware's on-demand ecommerce platform in its European data centers. In addition, T-Systems will augment its substantial existing Demandware implementation and service capabilities through the hire and training of additional staff."

PartnerForce from Salesforce One Pipeline. One Application. One Salesforce. Salesforce PRM,'s on-demand solution for managing your indirect sales channels, is seamlessly integrated with Salesforce SFA to deliver unparalleled visibility to your company's entire sales pipeline for direct and indirect channels. Salesforce PRM makes it easy for partners to access leads, collaborate on deals, and locate all the information they need in order to be successful. Because it's so easy to use, Salesforce PRM promotes high levels of partner adoption and makes it easier for your partners to do business with you.
Comprehensive on-demand PRM:

* Fast deployment with a 100 percent on-demand partner solution.
* Completely customizable branding enables you to create your own customized partner experience.
* Award-winning ease of use builds high partner adoption.
* Real-time access to channel sales and marketing activities results in complete channel visibility.
* SFA integration means one pipeline and forecast.


"The Software as a Service Conference (SaaScon) is the only independent business to business event for IT and business professionals that need to understand the important issues surrounding software as a service (SaaS). SaaScon delivers unbiased opinions, real case studies, the latest offerings, peer to peer networking all in an intimate business environment. Hear from the industry’s leading visionaries, analysts and professionals who are leading the charge of Software as a Service."

Adesso Systems - Freedom to Create Applications Adesso is creating a software democracy – one is which the power to create, customize, and distribute software applications and web services is in the hands of individual developers, entrepreneurs, and Fortune 1,000 companies alike. The company is harnessing the power of numerous technological advances in network access, data storage, and device miniaturization to create a fertile environment in which all developers are created equal; a world in which the needs of an individual consumer can dictate product development; a world in which entrepreneurs and enterprises can quickly, easily, and cost-effectively develop and deploy the distributed, wireless applications and services they’ve dreamed of.

Adesso Systems is changing the way software applications are developed and accessed by individuals and enterprises. With the simple to use AppsNOW V4 platform, Adesso empowers any user, from the most sophisticated enterprise to a single consumer, to develop applications in as little as 30 minutes. Users can develop applications with simple functionality, like managing daily tasks, to complex operations like delivering personalized rich media. And with the AppsNOW Marketplace, developers are free to share and sell their creations with the rest of the world. Through delivery of a simple application development environment and accessibility via its market, Adesso has unleashed a new kind of freedom of creativity, community creation and results. Adesso has been distinguished as one of Red Herring's Red Herring 100, has received recognition from MITX (Massachusetts Innovation & Technology Exchange) and is a certified Microsoft Gold Partner.

CompUSA offers SaaS

"NetSuite, Inc., the leader in on-demand business software suites, and CompUSA, one of the nation's leading retailers and resellers of technology products and services, today announced a major initiative to offer NetSuite's award-winning on-demand business management software suite to small and medium-sized businesses (SMBs). This is the first time a mass-market retailer has offered on-demand software, representing a major milestone for the industry. The national roll-out of NetSuite by CompUSA starts on June 27 in 10 stores in New York and Connecticut."

The new partners figure that CompUSA has sold applications, such as Excel and ACT, to smaller businesses. As the businesses grow, they might be ready for a solution that has more of an enterprise feel, which is something NetSuite feels it has. Now, by adding a bricks-and-mortar retailer to its distribution channel, the company is showing that it believes software-as-a-service (define) has moved out of trendy neighborhoods and is ready for the malls.

Thursday, June 01, 2006

IBM eases billing for virtualized environments

"IBM has launched software to help companies deploying virtualized computing environments more easily bill business departments or external clients based on consumption of resources. Tivoli Usage and Accounting Manager is based on technology IBM acquired from asset-tracking software company CIMS Lab in January 2006. It allows users to track through a Web-based interface consumption of virtual server, storage, network, software, and middleware resources. Administrators can measure resource consumption at the company, department or individual level, to bill users based on actual usage.

An IBM customer survey conducted this year revealed that "the number one reason among customers not implementing virtualization is charge back, the ability to accurately allocate cost of shared infrastructure across the enterprise, and addressing organizational barriers and concerns," said Rich Lechner, vice president of virtualization for IBM, in Armonk, New York."