Monday, March 06, 2006
Cenzic - Securing enterprise applications
www.cenzic.com Cenzic is a leading provider of the next-generation enterprise software and services for automated application security assessment and compliance that allows Fortune 1000 corporations, mid-sized corporations, and government organizations to dramatically improve the security of web applications. Cenzic® Hailstorm®, the most accurate and extensible product in the industry, enables security experts, QA professionals, and developers to work together to assess, analyze, and remediate applications for security vulnerabilities, Hailstorm benefits include reduced security risk and liability, lower development and testing costs, and faster time-to-market. Cenzic ClickToSecure service is one of the industry's first Software as a Service (SaaS) to combine the power of an enterprise-class application security assessment product with the flexibility of a managed security service. Cenzic Assessment Methodology completes the solution with a state-of-the-art business process consulting service to help customers improve their application security methodologies. Cenzic solutions are the most accurate, comprehensive, and extensible in the industry. Cenzic's current focus includes financial services, e-retail, healthcare, and government sectors.
Peoplecube - The leader in on-demand human process management
www.peoplecube.com Built on a philosophy of best practices and on-going product innovation, PeopleCube has consistently strived to solve our customers' toughest scheduling and resource management challenges. Since 1989, PeopleCube has set the standard for developing logical, scalable, intuitive process management software solutions to help organizations effectively manage the crucial time components within their operations. Our products solve real, everyday, modern business problems, and their outstanding ROI and low TCO produce a demonstrable and expedient payback for our customers. We are experts in providing results for a wide range of companies, organizations and institutions that all share a common problem: the need for an effective process management solution. That's why our customers have come to depend on PeopleCube solutions to help manage their business day.
PeopleCube, the leader in on-demand "software as a service" human process management solutions, today announced the availability of Resource Scheduler, its web-based meeting room and resource management application, as an on-demand solution. Users now have multiple deployment options for Resource Scheduler; either a hosted service provided by PeopleCube or via a standard software licensing model. The latest version of the popular self-service application now also offers two new add-on modules; a comprehensive Services module and an Assets Management module. Based on customer feedback, additional functionality has also been built into the new version, making it easier to reserve, manage and track shared resources.
Resource Scheduler joins PeopleCube’s current line of on-demand products, including the WebEvent event calendaring solution and ProcessCube, a Human Process Management application. As such, new and existing Resource Scheduler customers can now join other Fortune 500 companies that have already deployed PeopleCube on-demand solutions within their organization. On-demand applications, also known as hosted or Software as a Service (SaaS), provide a significant return on investment because they are rapidly deployed, and reduce the initial and ongoing costs associated with in-house systems, including software licenses, reliance on IT resources and upgrade fees. Further, as Web-based applications, on-demand solutions offer expanded accessibility to internal and external employees and partners.
“The popularity of on-demand applications is surging in the marketplace because they provide a significant return on investment,” said Rebecca Wettemann, Vice President of Nucleus Research. “They are particularly attractive to companies that want to leverage innovative technology without the initial upfront and ongoing maintenance costs. Now that PeopleCube’s Resource Scheduler is available in an on-demand environment, organizations can easily deploy the self-service resource management application to internal and mobile staff without increasing the footprint on desktop systems or relying heavily on IT resources.”
“PeopleCube is committed to delivering flexible scheduling and on-demand Human Process Management solutions that help organizations of all sizes better manage their people, processes and schedules,” said John Anderson, president and CEO of PeopleCube. “The availability of Resource Scheduler as an on-demand application, combined with the addition of the Services and Assets Management modules, illustrate PeopleCube’s commitment to lead the market by continuing to enhance our solutions as the needs of our customers evolve.”
The Resource Scheduler Services Module now supports a wide range of service requests in addition to catering, such as AV, video conferencing and security. With an improved interface and workflow, services can be requested either as part of an existing resource reservation or independently.
The Asset Management module for Resource Scheduler allows organizations to more effectively manage large groups of resources, such as chairs, tables, projectors, company cars, loaner laptops, and other assets generally stocked in large numbers or checked-out for extended periods of time. Using this new module, users can reserve a resource, which can then be checked in/out like inventory. This enables organizations to more effectively track, manage and maximize the value of their assets.
Today, PeopleCube supports 7,500 small, medium and enterprise customers worldwide. With offices located around the globe, PeopleCube continues to provide intelligent, innovative and highly valuable solutions that positively impact any organization's process management needs.
PeopleCube, the leader in on-demand "software as a service" human process management solutions, today announced the availability of Resource Scheduler, its web-based meeting room and resource management application, as an on-demand solution. Users now have multiple deployment options for Resource Scheduler; either a hosted service provided by PeopleCube or via a standard software licensing model. The latest version of the popular self-service application now also offers two new add-on modules; a comprehensive Services module and an Assets Management module. Based on customer feedback, additional functionality has also been built into the new version, making it easier to reserve, manage and track shared resources.
Resource Scheduler joins PeopleCube’s current line of on-demand products, including the WebEvent event calendaring solution and ProcessCube, a Human Process Management application. As such, new and existing Resource Scheduler customers can now join other Fortune 500 companies that have already deployed PeopleCube on-demand solutions within their organization. On-demand applications, also known as hosted or Software as a Service (SaaS), provide a significant return on investment because they are rapidly deployed, and reduce the initial and ongoing costs associated with in-house systems, including software licenses, reliance on IT resources and upgrade fees. Further, as Web-based applications, on-demand solutions offer expanded accessibility to internal and external employees and partners.
“The popularity of on-demand applications is surging in the marketplace because they provide a significant return on investment,” said Rebecca Wettemann, Vice President of Nucleus Research. “They are particularly attractive to companies that want to leverage innovative technology without the initial upfront and ongoing maintenance costs. Now that PeopleCube’s Resource Scheduler is available in an on-demand environment, organizations can easily deploy the self-service resource management application to internal and mobile staff without increasing the footprint on desktop systems or relying heavily on IT resources.”
“PeopleCube is committed to delivering flexible scheduling and on-demand Human Process Management solutions that help organizations of all sizes better manage their people, processes and schedules,” said John Anderson, president and CEO of PeopleCube. “The availability of Resource Scheduler as an on-demand application, combined with the addition of the Services and Assets Management modules, illustrate PeopleCube’s commitment to lead the market by continuing to enhance our solutions as the needs of our customers evolve.”
The Resource Scheduler Services Module now supports a wide range of service requests in addition to catering, such as AV, video conferencing and security. With an improved interface and workflow, services can be requested either as part of an existing resource reservation or independently.
The Asset Management module for Resource Scheduler allows organizations to more effectively manage large groups of resources, such as chairs, tables, projectors, company cars, loaner laptops, and other assets generally stocked in large numbers or checked-out for extended periods of time. Using this new module, users can reserve a resource, which can then be checked in/out like inventory. This enables organizations to more effectively track, manage and maximize the value of their assets.
Today, PeopleCube supports 7,500 small, medium and enterprise customers worldwide. With offices located around the globe, PeopleCube continues to provide intelligent, innovative and highly valuable solutions that positively impact any organization's process management needs.
Friday, March 03, 2006
HighDeal - Devolved Billing and Rating
www.highdeal.com In the emerging Multiservice World, characterized by increasing volume and velocity of transactions among multiple partners, the challenge is to speed services to market profitably. Through innovation and market leadership, Highdeal will continue to deliver a Pricing & Rating solution with unconstrained flexibility, reducing the time-to-revenue for new services.
Mission
Solve the billing problem brought about by the multiservice revolution by offering service providers a Pricing and Rating solution.
* Over 140 implementations in more than 40 countries
* 30 million broadband, mobile and On Demand services subscribers charged through Highdeal
* Growth rate exceeding 2000% over 5 years
* Founded in R&D labs of France Telecom
On going development in conjunction with industry leading platforms and BSS/OSS vendors
* Softswitch, IPTV middleware, application servers
* Mobile, Charging, prepaid/IN platforms
* IMS/SDP, policy management
* Billing, mediation, ordering/provisioning
Highdeal’s customers are leaders in their markets
* VoIP, hosted contact centers, conferencing, IPCentrex, managed services, mobile, MVNO, M2M, online recruiting
* Tier-1 carrier multi-million subscriber operations
Mission
Solve the billing problem brought about by the multiservice revolution by offering service providers a Pricing and Rating solution.
* Over 140 implementations in more than 40 countries
* 30 million broadband, mobile and On Demand services subscribers charged through Highdeal
* Growth rate exceeding 2000% over 5 years
* Founded in R&D labs of France Telecom
On going development in conjunction with industry leading platforms and BSS/OSS vendors
* Softswitch, IPTV middleware, application servers
* Mobile, Charging, prepaid/IN platforms
* IMS/SDP, policy management
* Billing, mediation, ordering/provisioning
Highdeal’s customers are leaders in their markets
* VoIP, hosted contact centers, conferencing, IPCentrex, managed services, mobile, MVNO, M2M, online recruiting
* Tier-1 carrier multi-million subscriber operations
Thursday, March 02, 2006
Seven - Work Happens, Out of the office
www.seven.com Our goal at SEVEN is to make mobile email available on every mobile phone at an affordable price.
With 1.9 billion wireless subscribers worldwide and 1.4 billion email accounts in existence, the potential for mobile email access is significant. SEVEN addresses this market opportunity by making it simple for consumers and companies of all sizes to access email on the mobile device of their choice.
SEVEN's mobile email software is sold as a service by mobile operators and service providers worldwide and provides real-time access to work and personal information, including email, calendar, corporate directories, personal contacts and documents.
SEVEN's software is specialized to meet the unique needs and requirements of the Fortune 500 enterprise, the small-to-medium organization, workgroups, individual professionals and consumers. It is affordable, easy-to-use and highly secure for everyone.
Today, SEVEN-powered services are shipping on over 120 mobile device models supporting every major device operating system including: BREW, J2ME, Microsoft Pocket PC, Microsoft Smartphone 2003, Microsoft Windows Mobile 5.0, Palm OS and Symbian-based phones, PDAs as well as Internet browsers.
SEVEN's patented software is available across 2.5 and 3G networks around the world. SEVEN is currently offered worldwide in 45 countries by 80 leading mobile operators and Internet email service providers including Cingular Wireless, Globe Telecom, Hutchison, KDDI Corp., NTT DoCoMo, O2, Optus, Orange, SingTel, Sprint Nextel, Telefonica Moviles, Telenor Group, Telkom Indonesia, Vimpelcom and Yahoo!.
SEVEN also partners with the top device manufacturers including: Nokia, Motorola, Sony Ericsson, Samsung and Siemens; infrastructure vendors; and system integrators to provide robust, easy-to-use and easy-to-deploy mobile email services to the marketplace.
SEVEN was founded in June 2000 and is headquartered in Redwood City, California, with local offices around the globe.
With 1.9 billion wireless subscribers worldwide and 1.4 billion email accounts in existence, the potential for mobile email access is significant. SEVEN addresses this market opportunity by making it simple for consumers and companies of all sizes to access email on the mobile device of their choice.
SEVEN's mobile email software is sold as a service by mobile operators and service providers worldwide and provides real-time access to work and personal information, including email, calendar, corporate directories, personal contacts and documents.
SEVEN's software is specialized to meet the unique needs and requirements of the Fortune 500 enterprise, the small-to-medium organization, workgroups, individual professionals and consumers. It is affordable, easy-to-use and highly secure for everyone.
Today, SEVEN-powered services are shipping on over 120 mobile device models supporting every major device operating system including: BREW, J2ME, Microsoft Pocket PC, Microsoft Smartphone 2003, Microsoft Windows Mobile 5.0, Palm OS and Symbian-based phones, PDAs as well as Internet browsers.
SEVEN's patented software is available across 2.5 and 3G networks around the world. SEVEN is currently offered worldwide in 45 countries by 80 leading mobile operators and Internet email service providers including Cingular Wireless, Globe Telecom, Hutchison, KDDI Corp., NTT DoCoMo, O2, Optus, Orange, SingTel, Sprint Nextel, Telefonica Moviles, Telenor Group, Telkom Indonesia, Vimpelcom and Yahoo!.
SEVEN also partners with the top device manufacturers including: Nokia, Motorola, Sony Ericsson, Samsung and Siemens; infrastructure vendors; and system integrators to provide robust, easy-to-use and easy-to-deploy mobile email services to the marketplace.
SEVEN was founded in June 2000 and is headquartered in Redwood City, California, with local offices around the globe.
Hyperoffice - Your office is just a click away
www.hyperoffice.com Tap into the power of professional Web email, online document management and file storage, online calendars, and more. With HyperOffice, a user-friendly, affordable, hosted solution, you'll be up and running in minutes with your own company intranet. And HyperOffice is even more than a platform for great company intranets; it can also serve as a customer portal or extranet for your business.
Monday, February 27, 2006
iNetOffice - A Microsoft programmer creates Office for SaaS
www.inetoffice.com iNetOffice, Inc. designs and develops Internet-based document editing solutions: delivering the benefits of hosted solutions without compromising functionality, ease-of-use, or responsiveness.
A leading Seattle area software development specialist has relaunched operations under a new name, iNetOffice Inc. Formerly known as ForwardCenter, iNetOffice concentrates on development of online office applications.
“Our new name captures our focus as creators of applications for the Web,” said Tom Snyder, founder and principal of iNetOffice. “As online functionality becomes even more critical to both commerce and consumers, we intend to be on the leading edge, offering clients hosted apps with desktop-like speed and functionality.”
iNetOffice’s keystone product is iNetWord, a powerful new browser-based online editor that allows users to create and update documents of all types, and then publish them to the web with a single click. Unlike expensive desktop programs that require purchasing, installation and training to successfully deploy, iNetWord is intuitive, easy-to-learn and familiar to users of the most popular desktop editing programs.
iNetWord runs immediately as a user visits a site, Snyder noted. There is no downloading, no installing and no configuration or other barriers. “Users begin using the program without even realizing it,” he said.
As the industry’s only fully functional, browser-based word processor. iNetWord has the capabilities and user interface customers expect. By using Ajax/Web 2.0 technology, iNetWord functions like an application to deliver a familiar and responsive editing experience, plus the convenience, ease-of-use and lower TCO of hosted systems. With its powerful editing capabilities, iNetWord is poised to empower and enhance virtually any hosted application. As the industry moves towards the SaaS model, Ajax-based hosted apps such as iNetWord will be positioned to meet the demand for speed and responsiveness.
Launched in 2003 by former Microsoft programmer Tom Snyder, iNetOffice is a Kirkland, Wash.-based technology innovator and software solutions developer. iNetOffice is positioned to accelerate the software industry’s evolution away from desktop-based applications towards hosted, SaaS (Software as a Service) solutions. The company’s vision is to deliver online office apps with the lower overall costs, ease of use and rapid deployment of SaaS software without compromising program capabilities or requiring extensive user training.
A leading Seattle area software development specialist has relaunched operations under a new name, iNetOffice Inc. Formerly known as ForwardCenter, iNetOffice concentrates on development of online office applications.
“Our new name captures our focus as creators of applications for the Web,” said Tom Snyder, founder and principal of iNetOffice. “As online functionality becomes even more critical to both commerce and consumers, we intend to be on the leading edge, offering clients hosted apps with desktop-like speed and functionality.”
iNetOffice’s keystone product is iNetWord, a powerful new browser-based online editor that allows users to create and update documents of all types, and then publish them to the web with a single click. Unlike expensive desktop programs that require purchasing, installation and training to successfully deploy, iNetWord is intuitive, easy-to-learn and familiar to users of the most popular desktop editing programs.
iNetWord runs immediately as a user visits a site, Snyder noted. There is no downloading, no installing and no configuration or other barriers. “Users begin using the program without even realizing it,” he said.
As the industry’s only fully functional, browser-based word processor. iNetWord has the capabilities and user interface customers expect. By using Ajax/Web 2.0 technology, iNetWord functions like an application to deliver a familiar and responsive editing experience, plus the convenience, ease-of-use and lower TCO of hosted systems. With its powerful editing capabilities, iNetWord is poised to empower and enhance virtually any hosted application. As the industry moves towards the SaaS model, Ajax-based hosted apps such as iNetWord will be positioned to meet the demand for speed and responsiveness.
Launched in 2003 by former Microsoft programmer Tom Snyder, iNetOffice is a Kirkland, Wash.-based technology innovator and software solutions developer. iNetOffice is positioned to accelerate the software industry’s evolution away from desktop-based applications towards hosted, SaaS (Software as a Service) solutions. The company’s vision is to deliver online office apps with the lower overall costs, ease of use and rapid deployment of SaaS software without compromising program capabilities or requiring extensive user training.
Friday, February 24, 2006
OrderMotion and Mercent - Amazon merchants solutions
Mercent, the single solution for online retail merchandising and OrderMotion, the leading provider of commerce infrastructure solutions for multi-channel retailers, today announced the availability of a combined retailing platform that facilitates merchant integration with Amazon. The solution provides merchants with centralized order management and fulfillment and makes merchandise immediately visible to millions of Amazon customers.
New Customers
The companies also announced three joint clients utilizing the merchant solution to sell products on Amazon. These customers include Only The Best, Inc. which operates Popeil Family Store (www.popeilfamilystore.com), sellers of the popular Ronco Showtime Rotisserie and thousands of other kitchen and homecare products; Theme Gifts, Inc., which operates several popular sites including Zaccardi's (www.zaccardis.com); and Garden Hardware Co. (www.gardenhardware.com). These online retailers selected the Mercent-OrderMotion solution to streamline and automate their order management and fulfillment operations while capitalizing on the tremendous potential of online marketing channels including Amazon.
"We're excited to expand our online retail business through this relationship with OrderMotion and Mercent," said Lou Zaccardi, CEO of Theme Gifts, Inc. "We're facilitating the growth of our business by adopting this integrated solution."
Benefits for Amazon Sellers
OrderMotion is an on-demand, Web-accessible order-and-fulfillment-management system that spans all direct commerce channels. It centralizes and automates direct marketing back-office operations, including multi-channel order capture, fulfillment, inventory management, payment processing, database management and real-time reporting. The open architecture and direct marketing foundation of OrderMotion opens the doors to leveraging customer data in new and innovative ways to build top line revenues, while its ASP model provides secure scalability without hardware or software overhead, building bottom line profits.
Mercent's on-demand service, Mercent Retail, offers online retailers control over product merchandising and promotions within data-feed marketing channels, comparison shopping portals, online marketplaces, and affiliate programs - and the ability to measure online advertising performance across these channels by key retail metrics such as per-product gross margins. With Mercent Retail, OrderMotion customers can easily promote the right products with the right offers in the right online channels. The system processes order transactions occurring on Amazon and twenty other online marketing channels.
"This best of breed alliance combines the strengths of OrderMotion and Mercent to maximize merchant profits," said Niels Christensen, Founder and Chief Marketing Officer of OrderMotion. "OrderMotion clients can now leverage the power of Mercent Retail to extend their brands further than ever before."
Technical Highlights
The combined OrderMotion-Mercent solution manages the transformation, validation and transport of all data relevant to merchandising and selling on Amazon, and the scheduling and orchestration of Amazon-related two-way data feeds; it logs all product, inventory, order and financial data to provide data consolidation, support failover, recovery and business metrics reporting; it compresses and batches data to support extremely large data payloads and provides automated notification for IT support. XML feeds are generated, validated, batched, scheduled, either posted or streamed, and acknowledgment-confirmed. The service supports more than 1 million daily messages and supports product catalogs in excess of 250,000 SKUs.
New Customers
The companies also announced three joint clients utilizing the merchant solution to sell products on Amazon. These customers include Only The Best, Inc. which operates Popeil Family Store (www.popeilfamilystore.com), sellers of the popular Ronco Showtime Rotisserie and thousands of other kitchen and homecare products; Theme Gifts, Inc., which operates several popular sites including Zaccardi's (www.zaccardis.com); and Garden Hardware Co. (www.gardenhardware.com). These online retailers selected the Mercent-OrderMotion solution to streamline and automate their order management and fulfillment operations while capitalizing on the tremendous potential of online marketing channels including Amazon.
"We're excited to expand our online retail business through this relationship with OrderMotion and Mercent," said Lou Zaccardi, CEO of Theme Gifts, Inc. "We're facilitating the growth of our business by adopting this integrated solution."
Benefits for Amazon Sellers
OrderMotion is an on-demand, Web-accessible order-and-fulfillment-management system that spans all direct commerce channels. It centralizes and automates direct marketing back-office operations, including multi-channel order capture, fulfillment, inventory management, payment processing, database management and real-time reporting. The open architecture and direct marketing foundation of OrderMotion opens the doors to leveraging customer data in new and innovative ways to build top line revenues, while its ASP model provides secure scalability without hardware or software overhead, building bottom line profits.
Mercent's on-demand service, Mercent Retail, offers online retailers control over product merchandising and promotions within data-feed marketing channels, comparison shopping portals, online marketplaces, and affiliate programs - and the ability to measure online advertising performance across these channels by key retail metrics such as per-product gross margins. With Mercent Retail, OrderMotion customers can easily promote the right products with the right offers in the right online channels. The system processes order transactions occurring on Amazon and twenty other online marketing channels.
"This best of breed alliance combines the strengths of OrderMotion and Mercent to maximize merchant profits," said Niels Christensen, Founder and Chief Marketing Officer of OrderMotion. "OrderMotion clients can now leverage the power of Mercent Retail to extend their brands further than ever before."
Technical Highlights
The combined OrderMotion-Mercent solution manages the transformation, validation and transport of all data relevant to merchandising and selling on Amazon, and the scheduling and orchestration of Amazon-related two-way data feeds; it logs all product, inventory, order and financial data to provide data consolidation, support failover, recovery and business metrics reporting; it compresses and batches data to support extremely large data payloads and provides automated notification for IT support. XML feeds are generated, validated, batched, scheduled, either posted or streamed, and acknowledgment-confirmed. The service supports more than 1 million daily messages and supports product catalogs in excess of 250,000 SKUs.
Syntricity - Enterprise Yield Management
www.syntricity.com Syntricity is the pioneer in enterprise yield management (EYM) for semiconductor manufacturers. Its yield management software, dataConductorEP, is an easy-to-use, broadly accessible EYM solution that interactively answers yield questions from executives to managers to engineers. dataConductorEP is used by leading semiconductor manufacturers to gather, manage and analyze data from facilities around the world to improve yield, reduce product development cycles, and increase profits.
The company expects higher growth for 2006, fueled by demand for Syntricity’s Software as a Service (SAAS) delivery model, called dataConductor.com. Syntricity expects its SAAS offering, which allows manufacturers to access, manage, and analyze yield data from facilities around the world, to grow more than 50% in 2006.
dataConductor.com, hosted and administered by Syntricity, captures and integrates a customer's information by continuously monitoring its global supply chain, placing data in a centralized warehouse, and providing access via a Web interface to various levels of management. The system generates daily yield reports and other information needed by engineering, operations, and management to make decisions about process and product yield.
SAAS-delivered software, also known as on-demand or hosted software, is a growing trend because companies can start using the software immediately while avoiding infrastructure and ongoing administrative expenses. By 2010, Gartner analysts predict that 30 percent of software revenue will be derived from SAAS delivery.
“Our SAAS option enables companies to quickly implement an enterprise yield management solution without the capital investment and overhead costs associated with a traditionally installed application,” said Marc Friedmann, president of Syntricity. “We anticipate growing demand for dataConductor.com due to cost savings and ease of implementation.”
The company expects higher growth for 2006, fueled by demand for Syntricity’s Software as a Service (SAAS) delivery model, called dataConductor.com. Syntricity expects its SAAS offering, which allows manufacturers to access, manage, and analyze yield data from facilities around the world, to grow more than 50% in 2006.
dataConductor.com, hosted and administered by Syntricity, captures and integrates a customer's information by continuously monitoring its global supply chain, placing data in a centralized warehouse, and providing access via a Web interface to various levels of management. The system generates daily yield reports and other information needed by engineering, operations, and management to make decisions about process and product yield.
SAAS-delivered software, also known as on-demand or hosted software, is a growing trend because companies can start using the software immediately while avoiding infrastructure and ongoing administrative expenses. By 2010, Gartner analysts predict that 30 percent of software revenue will be derived from SAAS delivery.
“Our SAAS option enables companies to quickly implement an enterprise yield management solution without the capital investment and overhead costs associated with a traditionally installed application,” said Marc Friedmann, president of Syntricity. “We anticipate growing demand for dataConductor.com due to cost savings and ease of implementation.”
Lexis Nexis and NetDocuments - Hosted Document, Email and Records Management Services
LexisNexis and NetDocuments Join Forces to Offer Hosted Document, Email and Records Management Services to the Legal Market
LexisNexis U.S. announced an alliance with NetDocuments, a hosted document services provider, to exclusively offer the NetDocuments service to its law firm and corporate legal customers as a new component of LexisNexis(R) Managed Network Services. LexisNexis is a leading provider of information and services solutions.
The LexisNexis alliance with NetDocuments is the most recent addition to the LexisNexis collection of practice management products and services, and further supports the LexisNexis Total Practice Solutions strategy. Total Practice Solutions help legal professionals achieve excellence in both the business and practice of law by providing better tools to increase productivity, profitability and growth. LexisNexis offerings are designed for the way legal professionals work, in all of the areas essential to their success, including Client Development, Research Solutions, Practice Management and Litigation Services.
The alliance will facilitate deep integration between NetDocuments' innovative document management capabilities and other LexisNexis solutions, including LexisNexis(R) Total Search. LexisNexis Total Search, the award-winning integrated search tool designed to make practitioners more efficient and effective, applies the precision of LexisNexis searching capabilities and the exclusive authority of Shepard's(R) Citations Service to a law firm's internal document collections with deep links back to the LexisNexis(R) services.
Today's announcement includes several additional law firms who have committed to the NetDocuments(R) service, including Kennedy Covington Lobdell & Hickman, LLP, and Armstrong Allen, PLLC. These firms will migrate their existing document management environment to the LexisNexis hosted NetDocuments service and join existing NetDocuments customers, such as Dorsey & Whitney LLP, Lewis Brisbois Bisgaard & Smith LLP, and Kutak Rock LLP.
Designed and developed as an on-demand document service for the Web, the NetDocuments service is the first Software-as-a-Service (SaaS) offering for documents. The alliance between LexisNexis and NetDocuments will offer law firms of all sizes a fully-featured document and email management service with built-in extranet capability, disaster recovery, archival and records management services. The NetDocuments' patented and scalable technology provides a centralized repository for documents, emails and records where law firms can have a single-repository "one firm view" across geographically dispersed offices and access information from any Internet-connected device, including Blackberry(R) and Outlook(R).
Managed from two redundant world-class hosting data centers, including the LexisNexis data centers, the NetDocuments SaaS model delivers enhancements to customers faster, is more reliable than traditional software, reduces ownership costs, includes business continuity, provides automatic backups and redundancy, and eliminates the need for product upgrades and maintenance rollouts.
Curt Meltzer, CIO of multinational Dorsey & Whitney, states, "It is gratifying to see NetDocuments and the SaaS model recognized by LexisNexis and other law firms as the technology leader in document management services. In the three plus years of using NetDocuments, we are very pleased with its functionality and overall value that it provides a firm of our size."
Jamie Booth, CIO of Hunton & Williams, commented on the trend of hosted document management solutions: "Having a centralized and hosted repository for a firm's documents provides lawyers with extremely efficient access wherever they work. This new alliance between LexisNexis and NetDocuments creates a credible and strategic document management system alternative for firms of all sizes."
Mike Walsh, senior vice president of Large Law, LexisNexis, said, "As part of our Total Practice Solution, LexisNexis provides customers with world-class hosting services, including document services. NetDocuments offers the perfect complement to our existing hosting and business continuity services - LexisNexis Managed Network Services - by adding applications that can be delivered as services and further help our customers reduce IT costs, optimize time and resources, and minimize risks."
According to Kenneth Duncan, CEO, NetDocuments, "This alliance further solidifies the leadership of LexisNexis foreseeing the trends towards on-demand computing. Document and email management are the most pervasive front-office applications in a law firm and now within a hosted model, they become a platform for additional applications and tools that will transform the way attorneys work on their documents and communicate with their clients."
LexisNexis U.S. announced an alliance with NetDocuments, a hosted document services provider, to exclusively offer the NetDocuments service to its law firm and corporate legal customers as a new component of LexisNexis(R) Managed Network Services. LexisNexis is a leading provider of information and services solutions.
The LexisNexis alliance with NetDocuments is the most recent addition to the LexisNexis collection of practice management products and services, and further supports the LexisNexis Total Practice Solutions strategy. Total Practice Solutions help legal professionals achieve excellence in both the business and practice of law by providing better tools to increase productivity, profitability and growth. LexisNexis offerings are designed for the way legal professionals work, in all of the areas essential to their success, including Client Development, Research Solutions, Practice Management and Litigation Services.
The alliance will facilitate deep integration between NetDocuments' innovative document management capabilities and other LexisNexis solutions, including LexisNexis(R) Total Search. LexisNexis Total Search, the award-winning integrated search tool designed to make practitioners more efficient and effective, applies the precision of LexisNexis searching capabilities and the exclusive authority of Shepard's(R) Citations Service to a law firm's internal document collections with deep links back to the LexisNexis(R) services.
Today's announcement includes several additional law firms who have committed to the NetDocuments(R) service, including Kennedy Covington Lobdell & Hickman, LLP, and Armstrong Allen, PLLC. These firms will migrate their existing document management environment to the LexisNexis hosted NetDocuments service and join existing NetDocuments customers, such as Dorsey & Whitney LLP, Lewis Brisbois Bisgaard & Smith LLP, and Kutak Rock LLP.
Designed and developed as an on-demand document service for the Web, the NetDocuments service is the first Software-as-a-Service (SaaS) offering for documents. The alliance between LexisNexis and NetDocuments will offer law firms of all sizes a fully-featured document and email management service with built-in extranet capability, disaster recovery, archival and records management services. The NetDocuments' patented and scalable technology provides a centralized repository for documents, emails and records where law firms can have a single-repository "one firm view" across geographically dispersed offices and access information from any Internet-connected device, including Blackberry(R) and Outlook(R).
Managed from two redundant world-class hosting data centers, including the LexisNexis data centers, the NetDocuments SaaS model delivers enhancements to customers faster, is more reliable than traditional software, reduces ownership costs, includes business continuity, provides automatic backups and redundancy, and eliminates the need for product upgrades and maintenance rollouts.
Curt Meltzer, CIO of multinational Dorsey & Whitney, states, "It is gratifying to see NetDocuments and the SaaS model recognized by LexisNexis and other law firms as the technology leader in document management services. In the three plus years of using NetDocuments, we are very pleased with its functionality and overall value that it provides a firm of our size."
Jamie Booth, CIO of Hunton & Williams, commented on the trend of hosted document management solutions: "Having a centralized and hosted repository for a firm's documents provides lawyers with extremely efficient access wherever they work. This new alliance between LexisNexis and NetDocuments creates a credible and strategic document management system alternative for firms of all sizes."
Mike Walsh, senior vice president of Large Law, LexisNexis, said, "As part of our Total Practice Solution, LexisNexis provides customers with world-class hosting services, including document services. NetDocuments offers the perfect complement to our existing hosting and business continuity services - LexisNexis Managed Network Services - by adding applications that can be delivered as services and further help our customers reduce IT costs, optimize time and resources, and minimize risks."
According to Kenneth Duncan, CEO, NetDocuments, "This alliance further solidifies the leadership of LexisNexis foreseeing the trends towards on-demand computing. Document and email management are the most pervasive front-office applications in a law firm and now within a hosted model, they become a platform for additional applications and tools that will transform the way attorneys work on their documents and communicate with their clients."
Portal Software - Revenue Mgt for Telco (and Saas?)
www.portal.com Will telecommunications administration systems find a path to Saas?
Portal is the leading worldwide provider of billing and Revenue Management solutions for the global communications and media markets. The company delivers the only platform for the end-to-end management of customer revenue across offerings, channels, and geographies. Portal’s solutions enable companies to dramatically accelerate the launch of innovative, profit-rich services while significantly reducing the costs associated with legacy billing systems. Portal is the Revenue Management partner of choice to the world’s leading service providers.
From Billing to Revenue Management
In today’s hyper-competitive and rapidly converging market, service providers are plagued by deteriorating margins, revenue leakage, customer churn and burgeoning costs. Until now, the delivery of new revenue-generating services, creative service bundles and customized billing packages has been constrained by rigid and inefficient legacy billing systems. Portal is helping service providers stay ahead of the market and ensuring that innovation is rewarded by transforming billing from a passive, back-office function into an active, end-to-end, strategic revenue management solution that spans the Revenue Management Lifecycle.
What is the Revenue Management Lifecycle?
Portal’s Revenue Management Lifecycle represents a closed-loop process for generating, capturing, collecting and analyzing revenue that provides complete insight into the revenue relationships customers have with the service provider.
* Revenue Generation enables optimally priced services to be delivered to customers
* Revenue Capture transforms customer transactions into revenue, ensuring they are captured, rated and/or discounted to enhance bottom-line profits
* Revenue Collection ensures all bills and invoices are accurately generated and that the appropriate customer revenues are collected
* Revenue Analysis delivers real-time verification, reporting and analysis and control, maximizing revenue and minimizing leakage
Portal 7: A Converged Revenue Management Platform
Portal 7 is the world’s only convergent Revenue Management solution, a single platform that enables service providers to manage revenue on any type of network: real-time IP and circuit-switched, fixed and mobile, voice and data. The Portal 7 platform extends beyond the functionality of traditional billing systems, integrating and optimizing every stage of the Revenue Management Lifecycle. With Portal 7, service providers are able to deliver services that are optimally priced for their businesses, customers and partners. Portal 7 ensures all transactions are captured, rated, discounted and charged; that bills are generated accurately, and that revenues are collected. Further, the platform’s open architecture was built to integrate with leading enterprise CRM and ERP solutions.
Portal 7’s unrivaled flexibility and capabilities enable service providers to:
* Accelerate time-to-market of differentiated services and service bundles;
* Configure new services, pricing and business models with little or no coding;
* Connect in real time to value-add partners;
* Proactively identify and care for premier customers;
* Offer intuitive and personalized pricing;
* Promote differentiated service bundles and encourage service “sampling”
* Analyze and model customers, services, and revenues;
* Verify, report, analyze and control all customer events and actions in real time;
* Automate revenue assurance processes and audits of all transactions and procedures.
Partnerships
Portal has partnered with the industry’s leading hardware and software vendors to create optimal technology environments, as well as provide seamless integration with enterprise software. Portal has partnerships with Accenture, Cap Gemini, HP, IBM, Microsoft, Nokia, Oracle, SAP, Siebel Systems, Siemens and Sun Microsystems.
Portal is the leading worldwide provider of billing and Revenue Management solutions for the global communications and media markets. The company delivers the only platform for the end-to-end management of customer revenue across offerings, channels, and geographies. Portal’s solutions enable companies to dramatically accelerate the launch of innovative, profit-rich services while significantly reducing the costs associated with legacy billing systems. Portal is the Revenue Management partner of choice to the world’s leading service providers.
From Billing to Revenue Management
In today’s hyper-competitive and rapidly converging market, service providers are plagued by deteriorating margins, revenue leakage, customer churn and burgeoning costs. Until now, the delivery of new revenue-generating services, creative service bundles and customized billing packages has been constrained by rigid and inefficient legacy billing systems. Portal is helping service providers stay ahead of the market and ensuring that innovation is rewarded by transforming billing from a passive, back-office function into an active, end-to-end, strategic revenue management solution that spans the Revenue Management Lifecycle.
What is the Revenue Management Lifecycle?
Portal’s Revenue Management Lifecycle represents a closed-loop process for generating, capturing, collecting and analyzing revenue that provides complete insight into the revenue relationships customers have with the service provider.
* Revenue Generation enables optimally priced services to be delivered to customers
* Revenue Capture transforms customer transactions into revenue, ensuring they are captured, rated and/or discounted to enhance bottom-line profits
* Revenue Collection ensures all bills and invoices are accurately generated and that the appropriate customer revenues are collected
* Revenue Analysis delivers real-time verification, reporting and analysis and control, maximizing revenue and minimizing leakage
Portal 7: A Converged Revenue Management Platform
Portal 7 is the world’s only convergent Revenue Management solution, a single platform that enables service providers to manage revenue on any type of network: real-time IP and circuit-switched, fixed and mobile, voice and data. The Portal 7 platform extends beyond the functionality of traditional billing systems, integrating and optimizing every stage of the Revenue Management Lifecycle. With Portal 7, service providers are able to deliver services that are optimally priced for their businesses, customers and partners. Portal 7 ensures all transactions are captured, rated, discounted and charged; that bills are generated accurately, and that revenues are collected. Further, the platform’s open architecture was built to integrate with leading enterprise CRM and ERP solutions.
Portal 7’s unrivaled flexibility and capabilities enable service providers to:
* Accelerate time-to-market of differentiated services and service bundles;
* Configure new services, pricing and business models with little or no coding;
* Connect in real time to value-add partners;
* Proactively identify and care for premier customers;
* Offer intuitive and personalized pricing;
* Promote differentiated service bundles and encourage service “sampling”
* Analyze and model customers, services, and revenues;
* Verify, report, analyze and control all customer events and actions in real time;
* Automate revenue assurance processes and audits of all transactions and procedures.
Partnerships
Portal has partnered with the industry’s leading hardware and software vendors to create optimal technology environments, as well as provide seamless integration with enterprise software. Portal has partnerships with Accenture, Cap Gemini, HP, IBM, Microsoft, Nokia, Oracle, SAP, Siebel Systems, Siemens and Sun Microsystems.
RagingWire - Engineered for the Enterprise
www.ragingwire.com RagingWire Enterprise Solutions (RES) provides extensible IT services and solutions that are specifically engineered for Fortune 1000 customers. Our strategic focus is to deliver selective sourcing alternatives to enterprise customers looking to extend their IT capabilities, without abdicating control.
RES’ rich portfolio of services and solutions include everything from Data Center Operations to complete Service Management & Administration to fully managed application solutions (e.g. SAP, BANN, Remedy, Oracle Financials, etc). We enable our clients to reduce their operating costs, enhance IT service delivery, focus on core competencies, and realign resources to strategic business initiatives.
RES’ rich portfolio of services and solutions include everything from Data Center Operations to complete Service Management & Administration to fully managed application solutions (e.g. SAP, BANN, Remedy, Oracle Financials, etc). We enable our clients to reduce their operating costs, enhance IT service delivery, focus on core competencies, and realign resources to strategic business initiatives.
Thursday, February 23, 2006
SmartFundit - Software financing marketplace
www.smartfundit.com The experience garnered in those 13 years during which time we have delivered innovative software financing solutions to some of the World’s largest organisations and have ourselves invested in software companies striving to make their mark using a subscription licensing model; uniquely qualifies us as experts in software financing targeted at software companies and the companies that buy their software.
We have developed and nurtured a talented and unrivalled executive board whose skills and experience are the foundation of smartfundit.com, described by global analysts as the World’s First Independent Software Financing Marketplace.
As the world’s only open marketplace that brings together the top banks from around the world that are interested in financing customers’ procurement of software, smartfundit.com’s portal and the software on which it is based, have been developed by software industry experts. Our heritage is not simply financing; it is software and software industry financing.
Our mission is to continue to grow this leadership position as the World’s only independent software financing marketplace and to boost our reach to embrace the widest range of banks, financing companies and suppliers to support a software financing marketplace anywhere in the world."
We have developed and nurtured a talented and unrivalled executive board whose skills and experience are the foundation of smartfundit.com, described by global analysts as the World’s First Independent Software Financing Marketplace.
As the world’s only open marketplace that brings together the top banks from around the world that are interested in financing customers’ procurement of software, smartfundit.com’s portal and the software on which it is based, have been developed by software industry experts. Our heritage is not simply financing; it is software and software industry financing.
Our mission is to continue to grow this leadership position as the World’s only independent software financing marketplace and to boost our reach to embrace the widest range of banks, financing companies and suppliers to support a software financing marketplace anywhere in the world."
Virtual Edge - The Enterprise Staffing Software Company
www.virtual-edge.com VirtualEdge is a worldwide leader in Enterprise Staffing Software that is 100 percent purpose-built to deliver the breakthrough solutions to transform the way you work. Offering the world’s smartest, most intuitive and fully personalized platform for performance, our software enables power staffing professionals to significantly improve productivity, build and retain a high-quality workforce and fundamentally impact the overall capital of the business.
ClickCommerce - Solutions for the extended enterprise
www.clickcommerce.com Click Commerce is a leading provider of on-demand supply chain management solutions, enables millions of users in 70 countries to collaborate, in real time, with business partners across the extended enterprise. Click Commerce solutions support the unique business processes of multiple industry segments such as manufacturing, aerospace and defense, and high-tech. Click Commerce enables corporations including Alaska Airlines, BASF, Citibank, Delphi, Eastman Kodak Company, Jabil Global Services, Lockheed Martin, Microsoft, Pier 1, Ryder, SAP, and Verizon to coordinate and optimize business processes, accelerate revenue, lower costs, and improve customer service.
Projity - Manage Projects, not Software
www.projity.com Project-ON-Demand: The first functionally equivalent On-Demand solution to Microsoft Project.
Projity was formed in 2003 to create a complete hosted/On-Demand replacement of Microsoft Project. Projity was co-founded by long time executives of the software industry. Founders Marc O'Brien, Howard Katz and Laurent Chretienneau have collectively been leaders in the project management software industry for over 30 years. The Projity personnel have a history pioneering innovations in the project management software market. Our team has contributed heavily in many of the industries innovations including:
* Mainframe Project Management software (IBM 3090's)
* Developed InfoWorld's 'Product of the Year'
* Released First Web-Based PM software
* Hosted First ASP PM software
The Projity lineage is important. We have the vision and domain expertise to maintain a sustainable competitive advantage. Project-ON-Demand is the first functionally equivalent solution that is hosted, multi-platform and available on a monthly subscription. Project-ON-Demand is currently in beta testing with over 150 companies participating from all over the world. There is a tremendous advantage for these companies. They no longer need to purchase, install, upgrade and support expensive software implementations. A simple monthly subscription, self-installing, hosted software that is available immediately for teams located anywhere in the world. That is a good thing for our customers.
Projity was formed in 2003 to create a complete hosted/On-Demand replacement of Microsoft Project. Projity was co-founded by long time executives of the software industry. Founders Marc O'Brien, Howard Katz and Laurent Chretienneau have collectively been leaders in the project management software industry for over 30 years. The Projity personnel have a history pioneering innovations in the project management software market. Our team has contributed heavily in many of the industries innovations including:
* Mainframe Project Management software (IBM 3090's)
* Developed InfoWorld's 'Product of the Year'
* Released First Web-Based PM software
* Hosted First ASP PM software
The Projity lineage is important. We have the vision and domain expertise to maintain a sustainable competitive advantage. Project-ON-Demand is the first functionally equivalent solution that is hosted, multi-platform and available on a monthly subscription. Project-ON-Demand is currently in beta testing with over 150 companies participating from all over the world. There is a tremendous advantage for these companies. They no longer need to purchase, install, upgrade and support expensive software implementations. A simple monthly subscription, self-installing, hosted software that is available immediately for teams located anywhere in the world. That is a good thing for our customers.
Procuri - On Demand Supply Management
www.procuri.comProcuri leads the OnDemand Supply Management industry with a nearly perfect record of customer retention of more than 300 customers of all sizes, industries, geographies and spend categories. Customers include Eastman Kodak, The McGraw-Hill Companies, Newell Rubbermaid, Rio Tinto, KLM Royal Dutch Airlines and Sun Microsystems.
Why are customers so loyal? Procuri ensures that every customer quickly becomes self sufficient and experiencing real and measurable business performance improvements by leveraging our OnDemand Supply Management solutions and services.
Founded in 1999, Procuri is dedicated to customer satisfaction. Our Executive Leadership Team passionately ensures our customers experience the following:
No waiting. Procuri’s OnDemand solutions are instantly available via the most advanced, secure, reliable and scalable Web-based technology. With our Software-as-a-Service approach, there is no software to buy, PCs to be configured, or lengthy installation projects to slow customers down. Team members anywhere in the world can be added by simply emailing the Web address to access Procuri’s solutions over the internet.
No big investments. With Procuri’s annual subscription fee, customers know the costs upfront for unlimited solution usage. While Procuri's OnDemand Supply Management solutions are comprehensive, customers flexibly deploy only the solutions needed today and easily phase in other solutions later.
No outsourcing. There is no need for customers to outsource all their projects when they can quickly leverage and elevate the expertise of their organizations. Procuri designs and delivers services tuned to customers’ unique requirements. Face-to-face, on the telephone or via the Web, Procuri’s experienced professionals train, coach, advise and support customers and suppliers so they have the confidence to move online and be productive immediately.
No software. Procuri’s OnDemand solutions provide tremendous efficiencies and economies of scale that allow rapid, cost-effective and low-risk use of technology without purchasing and installing software and hardware. The result is substantially lower initial costs. Ongoing operating costs are generally half those of installed software.
We deliver the best value in the industry. We began with strategic sourcing solutions for making best-value sourcing decisions to improve bottom-line results. In early 2005 Procuri acquired industry leader Contract Management Solutions, Inc. (CMSI) to provide an end-to-end solution from spend analysis through supplier management, strategic sourcing, contract management and compliance. AberdeenGroup recognized this acquisition moved Procuri into an industry leadership position.
Why are customers so loyal? Procuri ensures that every customer quickly becomes self sufficient and experiencing real and measurable business performance improvements by leveraging our OnDemand Supply Management solutions and services.
Founded in 1999, Procuri is dedicated to customer satisfaction. Our Executive Leadership Team passionately ensures our customers experience the following:
No waiting. Procuri’s OnDemand solutions are instantly available via the most advanced, secure, reliable and scalable Web-based technology. With our Software-as-a-Service approach, there is no software to buy, PCs to be configured, or lengthy installation projects to slow customers down. Team members anywhere in the world can be added by simply emailing the Web address to access Procuri’s solutions over the internet.
No big investments. With Procuri’s annual subscription fee, customers know the costs upfront for unlimited solution usage. While Procuri's OnDemand Supply Management solutions are comprehensive, customers flexibly deploy only the solutions needed today and easily phase in other solutions later.
No outsourcing. There is no need for customers to outsource all their projects when they can quickly leverage and elevate the expertise of their organizations. Procuri designs and delivers services tuned to customers’ unique requirements. Face-to-face, on the telephone or via the Web, Procuri’s experienced professionals train, coach, advise and support customers and suppliers so they have the confidence to move online and be productive immediately.
No software. Procuri’s OnDemand solutions provide tremendous efficiencies and economies of scale that allow rapid, cost-effective and low-risk use of technology without purchasing and installing software and hardware. The result is substantially lower initial costs. Ongoing operating costs are generally half those of installed software.
We deliver the best value in the industry. We began with strategic sourcing solutions for making best-value sourcing decisions to improve bottom-line results. In early 2005 Procuri acquired industry leader Contract Management Solutions, Inc. (CMSI) to provide an end-to-end solution from spend analysis through supplier management, strategic sourcing, contract management and compliance. AberdeenGroup recognized this acquisition moved Procuri into an industry leadership position.
AcquireX - Spend Management
www.acquirex.com ACQUIREX is a leading provider of internet-based Purchasing and Accounts Payable software delivered on-demand. By designing and developing our service to be a low-cost, easy-to-use application that is delivered through a standard Web browser, we substantially reduce many of the traditional expenses and complexities of enterprise software implementations. As a result, our customers incur less risk and lower upfront costs.
ACQUIREX showed us how to leverage our extensive investment in systems and procedures without having to purchase, implement and maintain e-procurement software. We were able to recreate the seamless back-end integration of our previous e-procurement system within weeks, with minimal IT and company resources. Jim Packer. Sealy Inc. Director, Demand Planning
ACQUIREX showed us how to leverage our extensive investment in systems and procedures without having to purchase, implement and maintain e-procurement software. We were able to recreate the seamless back-end integration of our previous e-procurement system within weeks, with minimal IT and company resources. Jim Packer. Sealy Inc. Director, Demand Planning
Elance - Buy services online
www.elance.com Is this the future for larger services? Over 100,000 entrepreneurs, business owners, professionals, and managers rely on Elance to do the projects that start, market, and grow their businesses. Elance provides Services and Contractor Management:
* Automate your services and contingent staff purchase process
* Employees find, evaluate, buy, manage, and pay online
* Category managers control spend, process and compliance
* Providers and contractors receive orders, submit and bill electronically
* You gain compliance, improve performance, save up to 20%
* Automate your services and contingent staff purchase process
* Employees find, evaluate, buy, manage, and pay online
* Category managers control spend, process and compliance
* Providers and contractors receive orders, submit and bill electronically
* You gain compliance, improve performance, save up to 20%
Service Now - IT Service Management On Demand
www.service-now.com Technology as simple as the box it does not come in ... Service-now.com is an On Demand IT Service and Asset Management solution licensed by subscription. The solution is approachable and attractive, integrated and complete.
By taking advantage of ITIL recommendations and the technical benefits of what is being called Web 2.0, we are delivering a solution that is 100% modern in its delivery, price and value.
Service-now.com includes the following integrated applications:
ITIL Incident Management Asset Portfolio
ITIL Change Management Service Level Agreement
ITIL Release Management Asset Contracts
ITIL Configuration Management Knowledge Base
ITIL Problem Management Service Catalogs
Employee Self Service Reporting & OLAP
Satisfaction Surveys Call Center
By taking advantage of ITIL recommendations and the technical benefits of what is being called Web 2.0, we are delivering a solution that is 100% modern in its delivery, price and value.
Service-now.com includes the following integrated applications:
ITIL Incident Management Asset Portfolio
ITIL Change Management Service Level Agreement
ITIL Release Management Asset Contracts
ITIL Configuration Management Knowledge Base
ITIL Problem Management Service Catalogs
Employee Self Service Reporting & OLAP
Satisfaction Surveys Call Center
Reachforce - Reach the right person
www.reachforce.com ReachForce offers revolutionary services to help marketing and sales professionals get in front of the right individuals quickly and cost effectively. Using an automated technology platform and worldwide virtual call centers, ReachForce identifies individuals based on roles and responsibilities, not just titles. These role-based custom contacts enable marketers to increase results 20 to 30 times for every dollar spent and sales teams to concentrate on highly qualified prospects resulting in increased sales in less time.
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