Tuesday, May 23, 2006

SAP embraces hybrid approach to SaaS with new offering

"In a major leap for a company that only recently introduced the Software as a Service (SaaS) model, SAP announced it is combining its on-demand CRM application with its on-premise CRM suite in a new product it calls SAP CRM 2006s."

"We are moving our entire CRM product [line] to the hybrid model," Angela Bandlow, vice president of strategy and communication for CRM, told CRM Buyer.

"Although it only offers a CRM SaaS, Bandlow held out the possibility that SAP might roll out a similar offering for other product lines. "We are looking into that -- it depends on what our customers tell us their needs are. Right now, though, this strategy is focused on CRM."

No comments: