www.autotask.com Profiessional services automation (PSA). Autotask Corporation provides an innovative, web-based business management solution to help IT Service Providers and other professional services businesses automate and manage people, projects, and processes more efficiently.
Project Management, Resource Allocation, Task Management, Help Desk and Request Management, Process Management, Timesheet and Time Tracking, Workflow Automation with Integrated Communication Tools, Timeline, Gantt, and Schedule Prediction, Cost control, Invoicing, and Revenue Projection Tools
While Autotask has been optimized for use by IT Service providers and Managed Service Providers (MSPs), it has been adopted by software companies as well as a wide array of Professional Services Organizations including architecture, engineering, construction, government contractor, accounting, advertising, design, marketing, public relations, law firms, manufacturers, resellers and telecom companies. In fact, any company that has to manage workforce resources efficiently and service customers will find that Autotask will help maximize ROI.