SAP steps into the software-as-a-service arena The applications vendor's managed CRM offering raises the bar for wannabe enterprise service providers.
Ephraim Scwartz at Infoworld reports: "It’s as momentous as when the Union Pacific met the Central Pacific and the final, golden, spike was driven at Promontory Summit, Utah, completing the transcontinental railroad -- not that in high tech anyone would notice an event as significant. I can’t even predict for you all the innovations that will be generated from the recent developments, but I will give you my thoughts.
First things first. What am I talking about? As InfoWorld reported, SAP (Profile, Products, Articles) is expected to announce that it will offer on-demand CRM, or as it should be called, SaaS (software as a service).
Why momentous? For one, SAP is not some 5-year-old startup with a few workgroup- and department-level enterprise customers. This is a company with products embedded in the heart of most of the world’s major corporations."