Thursday, January 26, 2006

DigitalFuel - SLA Management Digital Fuel is dedicated to driving the success of service relationships through service level agreement (SLA) management. With the increasing investment in business process outsourcing (BPO) and IT outsourcing (ITO), companies are looking for a way to make sure they're getting what they paid for, and service providers are looking for ways to collaborate with clients, differentiate their services, and foster trust in the service relationship.

Digital Fuel's SLA management software provides a foundation for proactively managing business services based on the business and contractual obligations tied to actuals of service delivery.

Digital Fuel ServiceFlow manages billions of dollars in business and IT services for the Global 2000 and leading service providers, including Procter & Gamble, General Electric, Siemens Business Services, CSC, O2, Atos Origin, and Blue Cross Blue Shield. The company is headquartered in San Mateo, California, and has sales offices across North America and Europe.

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