www.7global.com global is one of the largest and longest established Managed IT service providers in the UK. Organisations trust 7global because of its market leading position, its reputation of providing first-class services for over six years and because its data centres are protected by tight security.
7global delivers Managed Services to hundreds of companies and thousands of users from both private and public organisations including: Sainsbury’s, Microsoft, BBC, Kurt Geiger, Kronos Systems, KCS, Konica Minolta, Northgate, Auto Data Network, Global Range, EMI, Commerzbank, Sony, Visualfiles and Wanadoo.
Services
Businesses and Independent Software Vendors rely on 7global to manage part or all of their IT infrastructure and applications:
* Managed Hosting Services – 7global offers greater availability, redundancy, scalability and quality than can be attained with in-house hosting. For a fixed, predictable monthly charge, with no up-front capital costs, we manage our customers IT infrastructure, enabling them to focus on their business.
* Managed Data Centre Services - From a highly secure data centre housed in a former Bank of England building, 7global provides top-level security in unstable times. We provide our clients with access to a complete range of co-location solutions enabling them to benefit from a secure, cost-effective, high-performance infrastructure for their server and networking equipment without significant investment, while allowing for future growth.
* Managed On-Demand Applications - 7global delivers a full suite of ‘On-Demand’ business applications, through partnerships with some of the world's leading software companies. Our On-Demand applications allow you to buy Software-as-a-Service and get up and running faster and cheaper, while we take the worry out of application maintenance, management, support, upgrades, personnel turnover and the complexities of providing application and data access to remote and mobile users.
* Managed Data Services - Guaranteed resilience and flexibility, 7global solutions cover the full range of data protection and data management requirements from disaster recovery, anti-virus, anti-spam to content management.
* Managed Network Services - Designed to radically ease business networking pressures, by taking over all aspects of the running of your networks, including public/private network connectivity, managed firewalls and managed VPNs. Enjoy improved performance, increased protection and forward planning for your business.
Partnerships
7global has established key alliances with leading technology infrastructure companies (e.g. Microsoft, Citrix and Progress Software) to help us rapidly deliver high-performance business and technology solutions for our customer.
Tuesday, January 31, 2006
Cast Iron Systems - Integration and Application Router Appliance
www.castironsys.com Simple Integration for On Demand and Enterprise Environments: Cast Iron Systems built the Application Router from the ground up, tightly coupling software and hardware design. Instead of installing multiple pieces of software, worrying about compatibility issues, and tracking hardware requirements, you can just connect a network cable to the Application Router, and begin designing your integration solution. The Application Router does not require any additional hardware or software. It's that simple.
First Class Management
With the Application Router, you have visibility into all aspects of your integration project. A web-based management console allows you to remotely monitor and analyze data, system, and hardware status. If datatypes don't match, a network connection is lost, or a hard drive stops working, you'll know.
Unlimited Scalability
You are not limited by software or hardware incompatibilities, cumbersome installations, or deployment complications. There is no limit to the number of Application Routers you can add to your network. The Application Router provides one point of management and design tools that make it simple to reuse and deploy existing integration projects to additional Application Routers.
Cost Effectiveness
You do not have to deal with multiple vendors to make separate software and hardware purchases. With its remote management capabilities, the Application Router does not require a local IT staff for remote routers. At a fraction of the cost of traditional integration solutions, the Application Router provides a positive return on investment in as little as four months.
First Class Management
With the Application Router, you have visibility into all aspects of your integration project. A web-based management console allows you to remotely monitor and analyze data, system, and hardware status. If datatypes don't match, a network connection is lost, or a hard drive stops working, you'll know.
Unlimited Scalability
You are not limited by software or hardware incompatibilities, cumbersome installations, or deployment complications. There is no limit to the number of Application Routers you can add to your network. The Application Router provides one point of management and design tools that make it simple to reuse and deploy existing integration projects to additional Application Routers.
Cost Effectiveness
You do not have to deal with multiple vendors to make separate software and hardware purchases. With its remote management capabilities, the Application Router does not require a local IT staff for remote routers. At a fraction of the cost of traditional integration solutions, the Application Router provides a positive return on investment in as little as four months.
BridgeWerx - Easy, Affordable, It Works - On Demand Integration Appliance
www.bridgewerx.com Got On Demand? BRIDGEWERX OnDemand Integrator is built from the ground up for service provider applications and is delivered as both an on-demand offering and via an appliance for runtime, in essence a service provider router.
BRIDGEWERX, established in 2001 and a division of 5by5 Software Ventures Ltd., is the only company providing integration Software as a Service (SaaS) with deployment to an appliance specifically for service providers and small and medium size businesses (SMB). The company’s solutions include BRIDGEWERX OnDemand Integrator for service provider integration and BRIDGEWERX Business Integrator for SMB.
The company’s latest products continue to build on the BRIDGEWERX easy and affordable integration solution, with a rich, Service-Oriented Architecture (SOA), best-of-breed components, and delivered as an on-demand service. By addressing the critical integration needs of service providers, on-demand applications and SMB, and adapting as business needs change, BRIDGEWERX continues to position itself as an industry innovator in the emerging service provider and appliance-delivered integration marketplace.
The integration offerings from BRIDGEWERX are delivered as a service and, via an appliance for runtime, bridge the gaps between enterprise systems, SOAs and service providers that exist across the internet. The BRIDGEWERX products give special consideration to connectivity, interoperability, security, and shared processes. The new BRIDGEWERX products are designed to join existing enterprises to the Web 2.0.
BRIDGEWERX, established in 2001 and a division of 5by5 Software Ventures Ltd., is the only company providing integration Software as a Service (SaaS) with deployment to an appliance specifically for service providers and small and medium size businesses (SMB). The company’s solutions include BRIDGEWERX OnDemand Integrator for service provider integration and BRIDGEWERX Business Integrator for SMB.
The company’s latest products continue to build on the BRIDGEWERX easy and affordable integration solution, with a rich, Service-Oriented Architecture (SOA), best-of-breed components, and delivered as an on-demand service. By addressing the critical integration needs of service providers, on-demand applications and SMB, and adapting as business needs change, BRIDGEWERX continues to position itself as an industry innovator in the emerging service provider and appliance-delivered integration marketplace.
The integration offerings from BRIDGEWERX are delivered as a service and, via an appliance for runtime, bridge the gaps between enterprise systems, SOAs and service providers that exist across the internet. The BRIDGEWERX products give special consideration to connectivity, interoperability, security, and shared processes. The new BRIDGEWERX products are designed to join existing enterprises to the Web 2.0.
StrikeIron - Web Services Business Network
www.strikeiron.com StrikeIron is the worldwide leader in Web services commercialization with its breakthrough StrikeIron Web Services Business Network (WSBizNet) that greatly simplifies the selling and buying of Web services for a broad audience of providers and users, while simultaneously supporting commercial Web services integration by ISVs and Solution Providers.
Overall, the StrikeIron Web Services Business Network provides an integrated set of capabilities designed to bring together providers, users and partners as part of a community to accelerate the adoption of commercial Web services. Key to this adoption is the StrikeIron Web Services Marketplace as the preferred central location for Web services commerce where publishers and users can come together to sell and buy Web services on top of a powerful technology platform.
Mission
StrikeIron has one clear mission:
Providing the preferred ecommerce platform that will allow a broader market of publishers to commercialize Web services, users to buy Web services and partners to integrate Web services into their applications.
As a result, business users and developers will be able to develop new ways of doing business that take advantage of the wealth of global information and functionality made accessible by the emerging set of Web services technologies and Service Oriented Architectures.
“Web services” allow businesses to integrate their internal computer systems, leverage legacy systems, and automate communication with their business partners in ways never before possible. In the same way that email brought people together over the Internet, Web services will bring computer systems together facilitating the next great revolution in software usability. Just as Web services will change how software is developed, StrikeIron will change the way we sell and buy commercial Web services.
StrikeIron Advantage
The StrikeIron Web Services Business Network is the first online commerce platform specifically designed to broaden the ability to self-commercialize Web services and provide a more efficient and accessible Web Services Marketplace.
The StrikeIron team has brought together years of experience commercializing Web services to produce the first self-publishing system with the flexibility and micro-transaction management required for facilitating The Web Services Marketplace. They have coupled this with years of developing more user friendly products to create a new level of ease of use allowing a broader market to discover, try, buy and utilize Web services.
Users of the Web Services Business Network will enjoy a combination of simplicity and power when trying, subscribing, and managing the utilization of multiple Web services. Providers have access to a new level of automated self-publishing capabilities with incredible flexibility to meet the needs of a variety of business models. ISVs have an easier way to quickly integrate real-time functionality and data access in their applications to provide new value and a competitive edge in the market.
Technology: StrikeIron Web Services Commerce Platform
The StrikeIron Web Services Commerce Platform forms the foundation for the Web Services Business Network. It is built on a technology-rich Web services commerce platform that solves the problem of providing consistent and automated self-publishing features, while still providing flexible access capabilities and pricing structures along with the requirements for micro-transaction processing of multiple Web services across multiple users.
The platform also solves the problem of inconsistent licensing and documentation schemes by providing simplified licensing and trial capabilities, integrated enhanced documentation and integrated tools and services to simplify the ability to find, try, buy and manage many varying types of Web services.
Providers who publish in the StrikeIron Marketplace have access to a complete range of services including authentication, billing and accounting, usage reporting, user tracking, security, uptime monitoring, choice of protocol, redundancy, analysis tools, productivity tools, documentation tools and more!
Users who subscribe through the StrikeIron Marketplace have instant access to a rich set of functionality and data and can take advantage of more flexible choices of protocols, simplified sign-on, simplified billing and accounting, flexible pricing alternatives, and integrated tools and services to accelerate their utilization.
The StrikeIron Web Services Business Network is a logical and needed extension of SOA implementations requiring integration of data and functionality external to companies and provides a trusted and reliable platform with the flexibility to handle small to large implementation requirements at a more economical cost.
StrikeIron Web Services Business Network is the Delivery Vehicle
The StrikeIron Web Services Business Network is the leading Internet-based Web Services commerce platform providing an online Web services marketplace for thousands of creators of Web services to commercially publish their innovations, and to enable potentially millions of users to find and utilize Web services content.
The StrikeIron Web Services Business Network includes the complete commercialization infrastructure and necessary technologies to enable incredibly easy and efficient publishing and utilization. Its breakthrough self-service automation and ease of use will enable rapid expansion, creating a growing community of publishers invested in StrikeIron’s success. This will enable the broadest available marketplace of trusted Web services resulting in StrikeIron becoming the preferred site for Web services content.
In addition to providing the platform to publish, commercialize and utilize Web services content, this Web-based platform is unique in providing integrated enabling technologies and on-demand online services to simplify working with Web services all the way to the desktop. This differentiation enables a broader adoption of Web services by users and publishers through its focus on ease of use and accessibility, thereby increasing the reach and applicability of the platform.
Overall, this creates a community based around the StrikeIron Web Services Business Network, which becomes a vast network of individuals, businesses and other organizations worldwide facilitating a self-perpetuating market expansion.
Overall, the StrikeIron Web Services Business Network provides an integrated set of capabilities designed to bring together providers, users and partners as part of a community to accelerate the adoption of commercial Web services. Key to this adoption is the StrikeIron Web Services Marketplace as the preferred central location for Web services commerce where publishers and users can come together to sell and buy Web services on top of a powerful technology platform.
Mission
StrikeIron has one clear mission:
Providing the preferred ecommerce platform that will allow a broader market of publishers to commercialize Web services, users to buy Web services and partners to integrate Web services into their applications.
As a result, business users and developers will be able to develop new ways of doing business that take advantage of the wealth of global information and functionality made accessible by the emerging set of Web services technologies and Service Oriented Architectures.
“Web services” allow businesses to integrate their internal computer systems, leverage legacy systems, and automate communication with their business partners in ways never before possible. In the same way that email brought people together over the Internet, Web services will bring computer systems together facilitating the next great revolution in software usability. Just as Web services will change how software is developed, StrikeIron will change the way we sell and buy commercial Web services.
StrikeIron Advantage
The StrikeIron Web Services Business Network is the first online commerce platform specifically designed to broaden the ability to self-commercialize Web services and provide a more efficient and accessible Web Services Marketplace.
The StrikeIron team has brought together years of experience commercializing Web services to produce the first self-publishing system with the flexibility and micro-transaction management required for facilitating The Web Services Marketplace. They have coupled this with years of developing more user friendly products to create a new level of ease of use allowing a broader market to discover, try, buy and utilize Web services.
Users of the Web Services Business Network will enjoy a combination of simplicity and power when trying, subscribing, and managing the utilization of multiple Web services. Providers have access to a new level of automated self-publishing capabilities with incredible flexibility to meet the needs of a variety of business models. ISVs have an easier way to quickly integrate real-time functionality and data access in their applications to provide new value and a competitive edge in the market.
Technology: StrikeIron Web Services Commerce Platform
The StrikeIron Web Services Commerce Platform forms the foundation for the Web Services Business Network. It is built on a technology-rich Web services commerce platform that solves the problem of providing consistent and automated self-publishing features, while still providing flexible access capabilities and pricing structures along with the requirements for micro-transaction processing of multiple Web services across multiple users.
The platform also solves the problem of inconsistent licensing and documentation schemes by providing simplified licensing and trial capabilities, integrated enhanced documentation and integrated tools and services to simplify the ability to find, try, buy and manage many varying types of Web services.
Providers who publish in the StrikeIron Marketplace have access to a complete range of services including authentication, billing and accounting, usage reporting, user tracking, security, uptime monitoring, choice of protocol, redundancy, analysis tools, productivity tools, documentation tools and more!
Users who subscribe through the StrikeIron Marketplace have instant access to a rich set of functionality and data and can take advantage of more flexible choices of protocols, simplified sign-on, simplified billing and accounting, flexible pricing alternatives, and integrated tools and services to accelerate their utilization.
The StrikeIron Web Services Business Network is a logical and needed extension of SOA implementations requiring integration of data and functionality external to companies and provides a trusted and reliable platform with the flexibility to handle small to large implementation requirements at a more economical cost.
StrikeIron Web Services Business Network is the Delivery Vehicle
The StrikeIron Web Services Business Network is the leading Internet-based Web Services commerce platform providing an online Web services marketplace for thousands of creators of Web services to commercially publish their innovations, and to enable potentially millions of users to find and utilize Web services content.
The StrikeIron Web Services Business Network includes the complete commercialization infrastructure and necessary technologies to enable incredibly easy and efficient publishing and utilization. Its breakthrough self-service automation and ease of use will enable rapid expansion, creating a growing community of publishers invested in StrikeIron’s success. This will enable the broadest available marketplace of trusted Web services resulting in StrikeIron becoming the preferred site for Web services content.
In addition to providing the platform to publish, commercialize and utilize Web services content, this Web-based platform is unique in providing integrated enabling technologies and on-demand online services to simplify working with Web services all the way to the desktop. This differentiation enables a broader adoption of Web services by users and publishers through its focus on ease of use and accessibility, thereby increasing the reach and applicability of the platform.
Overall, this creates a community based around the StrikeIron Web Services Business Network, which becomes a vast network of individuals, businesses and other organizations worldwide facilitating a self-perpetuating market expansion.
Scope IT - IT Project Planning Service
www.scopeit.com SCOPE iT is a software-as-a-service (SaaS) provider that helps CIOs and CFOs develop more accurate IT project plans, including cost estimates, resource requirements and time schedules. SCOPE iT helps reduce the $55 billion annually wasted on failed IT projects, which represents 22% of an average organization’s overall IT project budget. SCOPE iT can double an organization’s project success rate, save up to 10% or more of its IT project budget, and improve its compliance with governance initiatives such as Sarbanes-Oxley, ITIL, CMMI, COBIT, and Six Sigma. SCOPE iT provides important up-front project planning capabilities - including estimating, forecasting, resourcing, scoping and scheduling - that complement project management and PPM applications. SCOPE iT’s key features include its activity-based methodology, central best-practices knowledgebase and standardized, repeatable process. In addition, SCOPE iT’s intuitive, web-based service enables quick and affordable deployments, and supports on-demand collaboration by users throughout the organization. SCOPE iT is a private company located in El Dorado Hills, California.
nuBridges - Connecting businesses in real time
www.nubridges.com Headquartered in Atlanta, Georgia, nuBridges is a business-to-business solution provider offering products and services that help companies connect, integrate and manage their business partner trading communities. Using solutions and services offered by nuBridges, organizations are able to exchange information electronically to promote collaboration, improve value chain visibility and reduce their total cost of conducting business within their trading communities.
nuBridges has announced truExchange Data Secure, a new software and services offering that provides field- and file-level encryption of data residing on iSeries servers. Data Secure is aimed squarely at preventing the type of accidental loss of customer data that leads to identity theft, which is becoming increasingly difficult for companies to stomach as a result of new state and federal laws, as well as consumer lawsuits and financial punishment enacted by shareholders.
Whether enabling suppliers’ responsiveness to their customers’ needs or customizing relationship management systems, nuBridges’ comprehensive options ensure flexibility to meet specific customer requirements reliably and securely with a minimal investment of time and resources. Optimized to increase ordering and invoicing accuracy, automate data entry, and exchange mission-critical information rapidly and seamlessly, nuBridges’ solutions allow companies to gain rapid returns on their investments and respond quickly to market demands to gain competitive advantage.
nuBridges developed a business-to-business technology platform leveraging over $20 million worth of development using open-source technologies. This open-source foundation allows nuBridges to draw from the ongoing innovations developed in the global technical community. The open-source foundation allows quick development of components to fulfill market demand for tools including business activity monitoring, business process management, change management and others that scale to customers’ needs.
The advantage to nuBridges’ customers is they receive valuable software and services that make it easy and affordable for their businesses to connect with their customers and suppliers regardless of their technological landscape. nuBridges’ solutions minimize requirements for internal resources, leverage a customer’s current infrastructure and processes, and provide tools for the rapid addition and enablement of trading partners to an adaptive eBusiness environment.
Privately-held, nuBridges is led by eBusiness pioneers and visionaries positioned on the leading edge of electronic business-to-business. This team delivered industry-leading solutions to over 40,000 customers worldwide. As former members of the Harbinger team, they earned a reputation for industry-leading customer service. This customer-first culture carries over to nuBridges and is a key aspect in everything nuBridges does.
nuBridges has announced truExchange Data Secure, a new software and services offering that provides field- and file-level encryption of data residing on iSeries servers. Data Secure is aimed squarely at preventing the type of accidental loss of customer data that leads to identity theft, which is becoming increasingly difficult for companies to stomach as a result of new state and federal laws, as well as consumer lawsuits and financial punishment enacted by shareholders.
Whether enabling suppliers’ responsiveness to their customers’ needs or customizing relationship management systems, nuBridges’ comprehensive options ensure flexibility to meet specific customer requirements reliably and securely with a minimal investment of time and resources. Optimized to increase ordering and invoicing accuracy, automate data entry, and exchange mission-critical information rapidly and seamlessly, nuBridges’ solutions allow companies to gain rapid returns on their investments and respond quickly to market demands to gain competitive advantage.
nuBridges developed a business-to-business technology platform leveraging over $20 million worth of development using open-source technologies. This open-source foundation allows nuBridges to draw from the ongoing innovations developed in the global technical community. The open-source foundation allows quick development of components to fulfill market demand for tools including business activity monitoring, business process management, change management and others that scale to customers’ needs.
The advantage to nuBridges’ customers is they receive valuable software and services that make it easy and affordable for their businesses to connect with their customers and suppliers regardless of their technological landscape. nuBridges’ solutions minimize requirements for internal resources, leverage a customer’s current infrastructure and processes, and provide tools for the rapid addition and enablement of trading partners to an adaptive eBusiness environment.
Privately-held, nuBridges is led by eBusiness pioneers and visionaries positioned on the leading edge of electronic business-to-business. This team delivered industry-leading solutions to over 40,000 customers worldwide. As former members of the Harbinger team, they earned a reputation for industry-leading customer service. This customer-first culture carries over to nuBridges and is a key aspect in everything nuBridges does.
Will SAP? Of course they will
www.zdnet.com SAP is expected to debut on Thursday a hosted CRM software service, as the business applications software giant steps into an increasingly crowded field.
SAP plans to provide details of its long-awaited hosted customer relationship management (CRM) service during a media briefing in Palo Alto, Calif., and New York, a company spokeswoman confirmed according to ZDNet.
SAP plans to provide details of its long-awaited hosted customer relationship management (CRM) service during a media briefing in Palo Alto, Calif., and New York, a company spokeswoman confirmed according to ZDNet.
BrassRing - Comprehensive Guidance in Talent Management
www.brassring.com As a leading provider of talent management solutions, BrassRing combines innovative technology, consulting, and outsourcing with our recruitment expertise for the edge you need to build a successful workforce - a workforce built by design to meet the specific needs for your company.
By focusing on your needs, BrassRing is able to provide the guidance and solutions necessary to help you reduce your hiring costs and streamline your recruiting processes - in any economic climate.
BrassRing has earned a number of prestigious industry awards, including the Software & information Industry Association's Codie Award for "Best human Resources Product or Service" and the Sears "Partners in Progress" Award.
As the first integrated technology and services provider in the industry, BrassRing has been at the forefront of talent management innovation since 1999, providing solutions that enable organizations to attract, assess, recruit and retain globally competitive workforces.
BrassRing's award-winning, best-of-breed, Web-based talent management offering, Enterprise, is setting new standards in candidate attraction, selection and information security, and allows users to manage salaried, hourly, and contract employees with a single interface; centralize and enrich talent pools; redeploy internal talent; reduce agency costs; standardize on a single, global platform; save time; recruit more efficiently; and increase overall return on investment.
Enterprise users benefit from intelligent workflow management; automated candidate scoring and ranking; integrated scheduling and communication management; collaboration and sharing of critical information worldwide; company-wide collaborative applicant tracking capabilities; the elimination of process redundancies, bottlenecks, and communication gaps; and enhanced reporting capabilities.
Enterprise is a user-friendly solution that establishes an integrated process for all talent sources, optimizing your workforce and, in turn, increasing company performance and global competitiveness.
By focusing on your needs, BrassRing is able to provide the guidance and solutions necessary to help you reduce your hiring costs and streamline your recruiting processes - in any economic climate.
BrassRing has earned a number of prestigious industry awards, including the Software & information Industry Association's Codie Award for "Best human Resources Product or Service" and the Sears "Partners in Progress" Award.
As the first integrated technology and services provider in the industry, BrassRing has been at the forefront of talent management innovation since 1999, providing solutions that enable organizations to attract, assess, recruit and retain globally competitive workforces.
BrassRing's award-winning, best-of-breed, Web-based talent management offering, Enterprise, is setting new standards in candidate attraction, selection and information security, and allows users to manage salaried, hourly, and contract employees with a single interface; centralize and enrich talent pools; redeploy internal talent; reduce agency costs; standardize on a single, global platform; save time; recruit more efficiently; and increase overall return on investment.
Enterprise users benefit from intelligent workflow management; automated candidate scoring and ranking; integrated scheduling and communication management; collaboration and sharing of critical information worldwide; company-wide collaborative applicant tracking capabilities; the elimination of process redundancies, bottlenecks, and communication gaps; and enhanced reporting capabilities.
Enterprise is a user-friendly solution that establishes an integrated process for all talent sources, optimizing your workforce and, in turn, increasing company performance and global competitiveness.
Enviance - Improving Environmental Health Safety
www.enviance.com Enviance helps organizations improve their performance and manage the risk associated with ensuring compliance with environmental, health and safety (EHS) regulations. The first Internet-based system for the collection, distribution, analysis and reporting of EH&S data and information, Enviance offers a comprehensive, flexible, standards-based platform for EH&S compliance management.
Many leading organizations trust Enviance to help them reduce the time and cost of managing compliance activities, retain institutional knowledge, confidently certify compliance, and improve performance. They choose the Enviance System for its unrivaled power, flexibility, and bottom-line benefits. Founded in 1999, privately held Enviance is based in Carlsbad, California.
Many leading organizations trust Enviance to help them reduce the time and cost of managing compliance activities, retain institutional knowledge, confidently certify compliance, and improve performance. They choose the Enviance System for its unrivaled power, flexibility, and bottom-line benefits. Founded in 1999, privately held Enviance is based in Carlsbad, California.
Rearden Commerce - Services On Demand
www.reardencommerce.com A global online marketplace for services of all kinds. Accessible from any device, any location, on any web browser. Delivered through a single, unified commerce platform. With embedded intelligence that tracks user preferences and procurement policies. Enabling buyers and suppliers of services and business processes to transact in an automated, personalized, and pervasive manner. On-demand. You've heard the promise. Rearden Commerce delivers the reality.
The Rearden Commerce Platform is the industry's first Web Services-based technology architecture for delivering Services On-Demand. Our initial application addresses the procurement of Employee Business Services (EBS). For the first time, companies can manage, and employees can consume, all Employee Business Services from a single application via a simple, consistent user interface. Until Rearden Commerce, an integrated platform for procuring services in the enterprise simply didn't exist.
A Five-Year Development Lead
Commencing operations in 1999, Rearden Commerce invested the last five years in solving the difficult technology challenges required to create a proven, scalable Web Services-based commerce platform. Today, we have a substantial intellectual property lead with a large and growing patent portfolio. And, we've built intelligence into our global commerce platform to support the next frontier— true user-centric computing.
The Rearden Commerce Platform represents a user-centric computing model, the first to deliver on the promise of Services On-Demand™. Unique attributes of the model include:
* On-Demand Service Delivery. Businesses make no investments in hardware or software purchase and maintenance. Instead, applications run on the Rearden Commerce Platform at the Rearden data center, allowing the enterprise to focus on its core business competency.
* Extensibility. New applications and features are instantly available to users. No shipping delays, no downloads, no scheduling windows for upgrades.
* Manageability. Procurement groups can implement policies and rules and view reports with a click, from any web browser.
* Usability. Rearden and its partners can develop distributed applications that are exceptionally easy to use, empowering companies to provide their employees with business solutions that are better, faster, and more readily adopted.
* Support for a New Breed of Applications. The standards-based Description, Discovery, and Delivery of the services built on the Rearden Commerce Platform enable a new breed of applications, built by orchestrating services across vertical services such as travel and dining.
The Rearden Commerce Platform is the industry's first Web Services-based technology architecture for delivering Services On-Demand. Our initial application addresses the procurement of Employee Business Services (EBS). For the first time, companies can manage, and employees can consume, all Employee Business Services from a single application via a simple, consistent user interface. Until Rearden Commerce, an integrated platform for procuring services in the enterprise simply didn't exist.
A Five-Year Development Lead
Commencing operations in 1999, Rearden Commerce invested the last five years in solving the difficult technology challenges required to create a proven, scalable Web Services-based commerce platform. Today, we have a substantial intellectual property lead with a large and growing patent portfolio. And, we've built intelligence into our global commerce platform to support the next frontier— true user-centric computing.
The Rearden Commerce Platform represents a user-centric computing model, the first to deliver on the promise of Services On-Demand™. Unique attributes of the model include:
* On-Demand Service Delivery. Businesses make no investments in hardware or software purchase and maintenance. Instead, applications run on the Rearden Commerce Platform at the Rearden data center, allowing the enterprise to focus on its core business competency.
* Extensibility. New applications and features are instantly available to users. No shipping delays, no downloads, no scheduling windows for upgrades.
* Manageability. Procurement groups can implement policies and rules and view reports with a click, from any web browser.
* Usability. Rearden and its partners can develop distributed applications that are exceptionally easy to use, empowering companies to provide their employees with business solutions that are better, faster, and more readily adopted.
* Support for a New Breed of Applications. The standards-based Description, Discovery, and Delivery of the services built on the Rearden Commerce Platform enable a new breed of applications, built by orchestrating services across vertical services such as travel and dining.
Kronos - Workforce Management
www.kronos.com Kronos is the most trusted name in workforce management. Organizations turn to Kronos for help managing every phase of the employee relationship including staffing, developing, deploying, tracking, and rewarding the workforce. The end result is reduced costs, increased productivity, better decision-making, improved employee satisfaction, and alignment with organizational objectives.
Unlike traditional HRMS vendors who primarily deliver value to HR and payroll managers, or niche workforce management vendors who cater to specific groups of employees, Kronos delivers value to the entire workforce. By managing salaried, hourly, remote, mobile, and contingent workers through one comprehensive system, everyone from the CEO to the frontline manager can make better decisions and work more effectively.
Addressing a wider range of payment and deployment preferences, Kronos announced Kronos Subscription, the Software-as-a-Service (SaaS) alternative for its Workforce Central® suite. Now all organizations can reap the benefits of the world's most widely adopted suite of workforce management applications, available on a perpetual license or subscription basis and deployable on site or hosted off-premises.
Kronos Subscription allows Kronos to attract organizations that we have not historically targeted — those with a pre-determined subscription pricing preference. Software payment and deployment options are broadening and some organizations now prefer an off-premises, fully managed subscription pricing alternative. As the leader in workforce management, we are committed to providing customers with an array of payment and deployment options to meet their individual needs. Driving this commitment is our unwavering focus on solving customers' workforce-related business problems.
Addressing market needs with unparalleled flexibility
Software-as-a-Service — where customers rent rather than purchase software licenses — is gaining interest for enterprise applications, particularly among small- and mid-size organizations. While this alternative is gaining interest, there will continue to be strong customer demand for on-site licensed software applications. In response to these market dynamics, Kronos now provides a range of alternatives, offering solutions on both a perpetual license basis and a subscription basis. Customers have the flexibility to choose deployment on site or hosted off-premises. Kronos' procurement alternatives are equally flexible, with options to license or lease the applications, or subscribe to a hosted solution.
Whether our customers choose to apply Kronos solutions on an enterprise scale, or leverage them as point solutions to address key business objectives, they all use Kronos to improve the performance of their people and their business.
We became the most trusted name in workforce management by delivering value through our time-tested and people-proven service approach to 20 million people within some of the world's most recognized organizations. We offer our solutions to a diverse array of industries, including education, government, healthcare, hospitality, manufacturing, and retail.
Unlike traditional HRMS vendors who primarily deliver value to HR and payroll managers, or niche workforce management vendors who cater to specific groups of employees, Kronos delivers value to the entire workforce. By managing salaried, hourly, remote, mobile, and contingent workers through one comprehensive system, everyone from the CEO to the frontline manager can make better decisions and work more effectively.
Addressing a wider range of payment and deployment preferences, Kronos announced Kronos Subscription, the Software-as-a-Service (SaaS) alternative for its Workforce Central® suite. Now all organizations can reap the benefits of the world's most widely adopted suite of workforce management applications, available on a perpetual license or subscription basis and deployable on site or hosted off-premises.
Kronos Subscription allows Kronos to attract organizations that we have not historically targeted — those with a pre-determined subscription pricing preference. Software payment and deployment options are broadening and some organizations now prefer an off-premises, fully managed subscription pricing alternative. As the leader in workforce management, we are committed to providing customers with an array of payment and deployment options to meet their individual needs. Driving this commitment is our unwavering focus on solving customers' workforce-related business problems.
Addressing market needs with unparalleled flexibility
Software-as-a-Service — where customers rent rather than purchase software licenses — is gaining interest for enterprise applications, particularly among small- and mid-size organizations. While this alternative is gaining interest, there will continue to be strong customer demand for on-site licensed software applications. In response to these market dynamics, Kronos now provides a range of alternatives, offering solutions on both a perpetual license basis and a subscription basis. Customers have the flexibility to choose deployment on site or hosted off-premises. Kronos' procurement alternatives are equally flexible, with options to license or lease the applications, or subscribe to a hosted solution.
Whether our customers choose to apply Kronos solutions on an enterprise scale, or leverage them as point solutions to address key business objectives, they all use Kronos to improve the performance of their people and their business.
We became the most trusted name in workforce management by delivering value through our time-tested and people-proven service approach to 20 million people within some of the world's most recognized organizations. We offer our solutions to a diverse array of industries, including education, government, healthcare, hospitality, manufacturing, and retail.
Omniture - Web Analytics
www.omniture.com Omniture is the trusted leader and fastest-growing provider of on-demand Web analytics, supplying the essential capabilities companies need to successfully conduct business online. This leadership is attributed to the experience Omniture has gained over the past five years helping more than 600 customers fully leverage their Internet channels by successfully attracting visitors and turning them into loyal customers.
Omniture’s customers include innovative companies that represent the largest and most respected enterprise brands in the world, including:
* Four of the top five Fortune ranked companies
* Nine of the top 10 automotive Web sites
* The world’s largest corporation and retailer
* The Internet’s largest e-commerce site
* The Internet’s largest advertiser
Omniture’s customers include industry leaders AOL, Apple, Countrywide Financial, eBay, Ford, GM, HP, MSNShopping, Sears, Time and Wal-Mart.
Omniture’s customers include innovative companies that represent the largest and most respected enterprise brands in the world, including:
* Four of the top five Fortune ranked companies
* Nine of the top 10 automotive Web sites
* The world’s largest corporation and retailer
* The Internet’s largest e-commerce site
* The Internet’s largest advertiser
Omniture’s customers include industry leaders AOL, Apple, Countrywide Financial, eBay, Ford, GM, HP, MSNShopping, Sears, Time and Wal-Mart.
OpSource SaaS Summit 2006
SaaS Summit 2006 The OpSource SaaS Summit is the only event where you will be able to join SaaS users, developers and technology partners to exchange ideas and cultivate opportunities in the growing SaaS ecosystem.
The SaaS Summit will bring together software companies, technology partners, industry press and analysts, as well as venture capitalists to discuss the future of Software as a Service, share successes, and foster partnerships to maximize opportunities within the SaaS ecosystem. The summit will feature insightful presentations and panel discussions by industry experts and thought leaders in the SaaS community. Discover a community of peers eager to share ideas and expertise in a casual, interactive environment and gain a greater understanding of the SaaS industry – network, learn what others are doing, cultivate partnerships that can help with solutions and business development.
The SaaS Summit will bring together software companies, technology partners, industry press and analysts, as well as venture capitalists to discuss the future of Software as a Service, share successes, and foster partnerships to maximize opportunities within the SaaS ecosystem. The summit will feature insightful presentations and panel discussions by industry experts and thought leaders in the SaaS community. Discover a community of peers eager to share ideas and expertise in a casual, interactive environment and gain a greater understanding of the SaaS industry – network, learn what others are doing, cultivate partnerships that can help with solutions and business development.
Sunday, January 29, 2006
ARC Systems - Automated Underwitings for the Mortgage Industry
www.arcsystems.com From Main Street to Wall Street, ARC Systems is revolutionizing the way the mortgage industry does business. Our applications range from streamlined product/pricing engines to integrated solutions that can originate, underwrite, fund, and close loans. ARC Systems' dynamic decisioning technology helps lenders boost their productivity, and investors purchase with confidence. As the first company to automate underwriting for the nonprime market, we know the mortgage industry from point-of-sale to securitizations. Learn how you can benefit from our years of mortgage experience and technological expertise.
Advanced Resource Computer Systems was founded in 1984 by Ed Jones, the company's current president and chief executive officer. Between 1984 and 1993, ARC Systems developed a number of custom systems for several different industries: banking, financial services, state government and health care.
In 1994, the company's efforts were refocused on the real estate and mortgage industry. We designed LOT$PRO, a loan origination and tracking system, for a second mortgage lender. The mortgage industry knowledge gained through LOT$PRO's development later bore fruit in the industry-leading, totally Web based LendTechTM Mortgage family of products.
Today, the LendTech family encompasses LendTech Mortgage, LendTech Warehouse, LendTech Investor, LendTech HomeEquity, and LendTech Black Box. Our experienced management team is dedicated to helping our clients build their business with products that provide value and excellent return on investment.
ARC Systems is committed to providing essential data and services for our clients via our world-class facility. Our security includes redundant hardware and network design which limits our vulnerability to environmental or system-wide disturbances.
Advanced Resource Computer Systems was founded in 1984 by Ed Jones, the company's current president and chief executive officer. Between 1984 and 1993, ARC Systems developed a number of custom systems for several different industries: banking, financial services, state government and health care.
In 1994, the company's efforts were refocused on the real estate and mortgage industry. We designed LOT$PRO, a loan origination and tracking system, for a second mortgage lender. The mortgage industry knowledge gained through LOT$PRO's development later bore fruit in the industry-leading, totally Web based LendTechTM Mortgage family of products.
Today, the LendTech family encompasses LendTech Mortgage, LendTech Warehouse, LendTech Investor, LendTech HomeEquity, and LendTech Black Box. Our experienced management team is dedicated to helping our clients build their business with products that provide value and excellent return on investment.
ARC Systems is committed to providing essential data and services for our clients via our world-class facility. Our security includes redundant hardware and network design which limits our vulnerability to environmental or system-wide disturbances.
Nistevo - Logistics Network and Transportation Mgt
www.nistevo.com Nistevo is the leading Collaborative Logistics Network for transportation management, a hosted software service that enables manufacturers, retailers, distributors and logistics service providers to view, plan, execute, settle and analyze their inbound and outbound transportation. Organizations of all industries and sizes participate in the Network to collaborate with their supply chain partners and execute more than four million shipments annually.
The company was founded in 1997 by Kevin Lynch to address the vast inefficiencies found in logistics throughout the world. Although companies spend more than a trillion dollars every year on logistics, it has remained a manual and disconnected process. Lynch's founding vision was to help shippers and carriers dramatically improve the efficiency of their logistics and supply chain operations through a common Web-based network that offered connectivity and encouraged collaboration. The result of this vision is the Nistevo Collaborative Network for transportation management.
Today, shippers and transportation providers on the Nistevo Network have connectivity to all trading partners, global visibility to shipments and orders, and the ability to collaborative on day-to-day activities within their logistics operations. The results are dramatic gains in supply chain efficiencies and significant cost savings.
With global sourcing becoming a business requirement in many industries, organizations need wider visibility across their supply chains in order to stay competitive. As a Web-based network, Nistevo offers the most extensive accessibility, visibility and management of domestic and international shipments available.
The Nistevo Network tracks and manages the entire shipment lifecycle from load planning and building to tendering to invoice auditing to performance measurement. Network customers are monitoring and managing thousands of shipments annually and are consistently experiencing savings of 5-25% off their overall transportation spend.
Unlike traditional software, Nistevo's modular software is delivered as a network-based service, connecting logistics service providers and locations with ease. And with its subscription-based pricing model, you pay only for the capabilities your organization needs. The result is a low-risk, rapid ROI.
With thousands of organizations online, the Nistevo Network includes leading companies from various industries.
The company was founded in 1997 by Kevin Lynch to address the vast inefficiencies found in logistics throughout the world. Although companies spend more than a trillion dollars every year on logistics, it has remained a manual and disconnected process. Lynch's founding vision was to help shippers and carriers dramatically improve the efficiency of their logistics and supply chain operations through a common Web-based network that offered connectivity and encouraged collaboration. The result of this vision is the Nistevo Collaborative Network for transportation management.
Today, shippers and transportation providers on the Nistevo Network have connectivity to all trading partners, global visibility to shipments and orders, and the ability to collaborative on day-to-day activities within their logistics operations. The results are dramatic gains in supply chain efficiencies and significant cost savings.
With global sourcing becoming a business requirement in many industries, organizations need wider visibility across their supply chains in order to stay competitive. As a Web-based network, Nistevo offers the most extensive accessibility, visibility and management of domestic and international shipments available.
The Nistevo Network tracks and manages the entire shipment lifecycle from load planning and building to tendering to invoice auditing to performance measurement. Network customers are monitoring and managing thousands of shipments annually and are consistently experiencing savings of 5-25% off their overall transportation spend.
Unlike traditional software, Nistevo's modular software is delivered as a network-based service, connecting logistics service providers and locations with ease. And with its subscription-based pricing model, you pay only for the capabilities your organization needs. The result is a low-risk, rapid ROI.
With thousands of organizations online, the Nistevo Network includes leading companies from various industries.
OnVantage - Event Management
www.onvantage.com OnVantage, Inc., headquartered in Santa Clara, California, is the leading technology provider for the $300 billion global market for professional meetings and events industry serving both buyers and sellers. For meeting suppliers, OnVantage provides technology solutions for generating and managing leads for meetings and events. For corporations, OnVantage offers the premier planning and spend management solution for meetings and events. Through the OnVantage Marketplace for Meetings, OnVantage connects over 400 of the Fortune 500 companies and thousands of additional corporations and associations to a vast global network of over 40,000 hotel properties and 30,000 meeting suppliers.
At the heart of the OnVantage Marketplace for Meetings, lies the OnVantage database where over 150,000 meeting professionals conduct over 11,000 searches daily. The database is accessible through 60 sites including the OnVantage mpoint® website (www.mpoint.com), private websites, and enterprises using the company’s MeetingView™ solutions.
OnVantage is a global corporation with sales and customer service operations in the US, UK, Germany and Hong Kong. Our products support multiple currencies and all major languages. With this worldwide presence, OnVantage can ensure that its products continue to meet the specific requirements of each market, and that its support organizations can service their clients with the highest level of local knowledge and expertise.
At the heart of the OnVantage Marketplace for Meetings, lies the OnVantage database where over 150,000 meeting professionals conduct over 11,000 searches daily. The database is accessible through 60 sites including the OnVantage mpoint® website (www.mpoint.com), private websites, and enterprises using the company’s MeetingView™ solutions.
OnVantage is a global corporation with sales and customer service operations in the US, UK, Germany and Hong Kong. Our products support multiple currencies and all major languages. With this worldwide presence, OnVantage can ensure that its products continue to meet the specific requirements of each market, and that its support organizations can service their clients with the highest level of local knowledge and expertise.
WebEx WebOffice
www.weboffice.com Aonther string to the bow of WebEx. WebEx WebOffice Workgroup combines asynchronous tools such as document sharing and calendaring with real-time web meeting technology. Web-enable your office today.
CGI - Business Solutions Through Information Technology
www.cgi.com Acquired Spend Mgt ASP SilverOakSolutions. Outsourcers acquiring growing ASPs is common.
Founded in 1976, CGI is a world-class leader in information technology (IT) and business process services with the expertise and capabilities to serve the needs of businesses and governments of all sizes. CGI and its affiliated companies employ close to 25,000 professionals and have over 100 offices serving clients in 19 countries. CGI provides end-to-end services through our flexible and cost efficient delivery model that combines on-site and off-site operations. Rooted in quality processes and frameworks, our goal is to fully satisfy client objectives, serving as an accountable, flexible and objective partner.
Services and capabilities
From providing consulting and systems integration services to managing IT and business functions on behalf of our clients, CGI provides an all-encompassing offering that includes the planning, design, development, implementation and management of highly effective business and IT environments. Our global delivery capabilities include onsite, home-shore, near-shore and off-shore options, giving our clients the flexibility to choose the model that best meets their needs.
Through our vertical expertise in financial services, government and healthcare, telecommunications and utilities, manufacturing, distribution and retail, we provide clients with a partner that is not only expert in IT, but expert in their industries. This combination of business knowledge and technology expertise allows us to help our clients adapt as their industries change.
Managed services components
* Technology management - We have full IT infrastructure management capabilities, allowing clients to delegate entire or partial responsibility for their IT functions.
* Application management - We provide day-to-day maintenance and improvement for clients' business applications, helping reduce costs and ensure faster delivery of new initiatives.
* Systems integration and consulting - We customize and integrate leading technologies and software applications to create IT systems that meet clients' strategic needs.
* Business process services - We manage back-office business processes and transactions on behalf of our clients, allowing them to concentrate on their core business, strengthen their competitiveness and improve their bottom line.
Founded in 1976, CGI is a world-class leader in information technology (IT) and business process services with the expertise and capabilities to serve the needs of businesses and governments of all sizes. CGI and its affiliated companies employ close to 25,000 professionals and have over 100 offices serving clients in 19 countries. CGI provides end-to-end services through our flexible and cost efficient delivery model that combines on-site and off-site operations. Rooted in quality processes and frameworks, our goal is to fully satisfy client objectives, serving as an accountable, flexible and objective partner.
Services and capabilities
From providing consulting and systems integration services to managing IT and business functions on behalf of our clients, CGI provides an all-encompassing offering that includes the planning, design, development, implementation and management of highly effective business and IT environments. Our global delivery capabilities include onsite, home-shore, near-shore and off-shore options, giving our clients the flexibility to choose the model that best meets their needs.
Through our vertical expertise in financial services, government and healthcare, telecommunications and utilities, manufacturing, distribution and retail, we provide clients with a partner that is not only expert in IT, but expert in their industries. This combination of business knowledge and technology expertise allows us to help our clients adapt as their industries change.
Managed services components
* Technology management - We have full IT infrastructure management capabilities, allowing clients to delegate entire or partial responsibility for their IT functions.
* Application management - We provide day-to-day maintenance and improvement for clients' business applications, helping reduce costs and ensure faster delivery of new initiatives.
* Systems integration and consulting - We customize and integrate leading technologies and software applications to create IT systems that meet clients' strategic needs.
* Business process services - We manage back-office business processes and transactions on behalf of our clients, allowing them to concentrate on their core business, strengthen their competitiveness and improve their bottom line.
Silver Oak Solutions - Leaders in Spend Management
www.silveroaksolutions.com Now part of outsourcing and Business Services firm CGI.
Silver Oak Solutions’ professionals have created $1.9 billion in annual, recurring, “hard dollar” savings for companies in the United States and abroad. We provide valuable procurement solutions to Fortune 1000 companies by offering personalized service, state of the art technology, and flexible purchasing solutions. Our processes are customized to work within your business environment, in order to maximize value and minimize cost. Silver Oak Solutions is the pioneer and leader in providing Spend Management solutions for the Government Sector. Currently, Silver Oak is working with nine state governments and one large municipal government to deliver significant savings on their purchased goods and services. We are dedicated to delivering the best value for taxpayer dollars through our Leveraged Purchasing Power® approach, which applies business best practices to the fiscal problems facing many states across the country.
Silver Oak Solutions’ professionals have created $1.9 billion in annual, recurring, “hard dollar” savings for companies in the United States and abroad. We provide valuable procurement solutions to Fortune 1000 companies by offering personalized service, state of the art technology, and flexible purchasing solutions. Our processes are customized to work within your business environment, in order to maximize value and minimize cost. Silver Oak Solutions is the pioneer and leader in providing Spend Management solutions for the Government Sector. Currently, Silver Oak is working with nine state governments and one large municipal government to deliver significant savings on their purchased goods and services. We are dedicated to delivering the best value for taxpayer dollars through our Leveraged Purchasing Power® approach, which applies business best practices to the fiscal problems facing many states across the country.
Third Millennium Healthcare Systems and CareMedic
www.tmhsi.com CareMedic Systems, Inc. (CareMedic)
of St. Petersburg, Florida and Third Millennium Healthcare Systems, Inc. (TMHSI)
proudly announce the merger of the two companies effective September 16, 2005. We're excited about our expanded ability to address the revenue cycle management needs of the healthcare community. As we integrate our products, we encourage you to visit our respective web sites and learn more about our industry leading capabilities.
of St. Petersburg, Florida and Third Millennium Healthcare Systems, Inc. (TMHSI)
proudly announce the merger of the two companies effective September 16, 2005. We're excited about our expanded ability to address the revenue cycle management needs of the healthcare community. As we integrate our products, we encourage you to visit our respective web sites and learn more about our industry leading capabilities.
Sci Solutions - Healthcare solutions
www.scisystems.com Our new name, SCI Solutions, which stands for Success-Critical Information Solutions, is an apt descriptor of the important strategic benefits our Access Management solution delivers. We are creating state of the art Access Management solutions for hospitals and through our affordable, subscription-based solutions and our proven hosted software delivery model. No one delivers speed to value like SCI. Our delivery model means you start benefiting within weeks, rather than months.
We offer hospitals the Access Management solution that's critical to future success. Our solution allows patients to access providers with none of the usual hassle and gets providers paid for their services in the most efficient manner. We do this by creating seamless information connections within hospital departments . among caregivers . between clinical and billing functions . and most importantly, with external customers, the physicians and patients. This continuous real-time linkage is critical to the smooth processing that drives loyalty, generates revenue and improves cost-savings.
SCI Solutions has a history of ground-breaking innovation. Founded in 2000, the company, then known as scheduling.com, brought web-native technology and a dramatically new business model to healthcare. Our focus was on improving the increasingly complex nature of scheduling healthcare. We were first to offer effective, mission critical enterprise solutions via the Internet.
For the next five years, we demonstrated how a focus on efficient, effective, patient scheduling can generate significant benefits for integrated delivery networks. We are helping more than 100 healthcare delivery systems, ambulatory clinics, imaging centers and affiliated physicians improve customer service, maximize resources, ensure accurate data collection, and reduce missed appointments.
Currently, our solution is ranked fourth of over 500 healthcare software products tracked by KLAS, a leading customer satisfaction reporting company. We are Frost & Sullivan's 2004 Technology Leadership Award winner for Enterprise Patient Scheduling. SCI has won industry awards every year since inception. Microsoft's Healthcare User Group (MS-HUG) has recognized us for excellence in both 2003 and 2004.
Over the years, we've expanded the functionality of our core enterprise healthcare scheduling solution to provide a higher level of benefit. Today, our Access Management solutions seamlessly integrate your "front door," revenue cycle and clinical processes that help improve revenue cycle management from initial access to the back office.
SCI Solutions maintains corporate headquarters in Los Gatos, California and an operations division in Tucson, Arizona.
We offer hospitals the Access Management solution that's critical to future success. Our solution allows patients to access providers with none of the usual hassle and gets providers paid for their services in the most efficient manner. We do this by creating seamless information connections within hospital departments . among caregivers . between clinical and billing functions . and most importantly, with external customers, the physicians and patients. This continuous real-time linkage is critical to the smooth processing that drives loyalty, generates revenue and improves cost-savings.
SCI Solutions has a history of ground-breaking innovation. Founded in 2000, the company, then known as scheduling.com, brought web-native technology and a dramatically new business model to healthcare. Our focus was on improving the increasingly complex nature of scheduling healthcare. We were first to offer effective, mission critical enterprise solutions via the Internet.
For the next five years, we demonstrated how a focus on efficient, effective, patient scheduling can generate significant benefits for integrated delivery networks. We are helping more than 100 healthcare delivery systems, ambulatory clinics, imaging centers and affiliated physicians improve customer service, maximize resources, ensure accurate data collection, and reduce missed appointments.
Currently, our solution is ranked fourth of over 500 healthcare software products tracked by KLAS, a leading customer satisfaction reporting company. We are Frost & Sullivan's 2004 Technology Leadership Award winner for Enterprise Patient Scheduling. SCI has won industry awards every year since inception. Microsoft's Healthcare User Group (MS-HUG) has recognized us for excellence in both 2003 and 2004.
Over the years, we've expanded the functionality of our core enterprise healthcare scheduling solution to provide a higher level of benefit. Today, our Access Management solutions seamlessly integrate your "front door," revenue cycle and clinical processes that help improve revenue cycle management from initial access to the back office.
SCI Solutions maintains corporate headquarters in Los Gatos, California and an operations division in Tucson, Arizona.
SciQuest - Supplier, Procurement and Materials Mgt
www.sciquest.com Bring more spend under management when you let SciQuest handle your Supplier Management Strategy. SciQuest helps customers gain greater control and visibility over their spend by connecting to their suppliers. Broader supplier participation helps organizations unlock more value from supplier relationships and drive greater user adoption of existing systems.
SciQuest's Supplier Management Solutions include:
o Highly configurable search and shopping tools
o Rapid enablement of supplier content and connectivity
o Ongoing supplier content management
o Maintenance of supplier integrations with procurement and ERP Systems (Enterprise Solutions)
Integrating a broad base of suppliers drives user adoption – increasing the quality and quantity of your spend data. You can then use that detailed spend data to improve sourcing efforts – generating sustainable savings from your spend management efforts.
Through its supplier network, SciQuest aggregates detailed supplier content and enables supplier connectivity, providing a purchasing experience that drives user adoption and contract compliance.
By leveraging SciQuest's expertise in on-demand supplier management and procurement automation, customers can rapidly improve efficiency and capture significant savings.
SciQuest Solution Suite
Supplier Management
Spend Director and the SciQuest Supplier Network enhance existing procurement systems with content and connectivity to increase on-catalog and on-contract spending, and spend and transaction visibility.
Procurement Automation
SciQuest's procurement automation solutions enhance purchasing processes to reduce cost, improve productivity and increase visibility into organization-wide spend.
Materials Management
SciQuest's materials management solutions allow organizations to maximize visibility and use of internal inventory through its supplies, chemical and biological tools while minimizing disposal costs and health and safety risks.
SciQuest's Supplier Management Solutions include:
o Highly configurable search and shopping tools
o Rapid enablement of supplier content and connectivity
o Ongoing supplier content management
o Maintenance of supplier integrations with procurement and ERP Systems (Enterprise Solutions)
Integrating a broad base of suppliers drives user adoption – increasing the quality and quantity of your spend data. You can then use that detailed spend data to improve sourcing efforts – generating sustainable savings from your spend management efforts.
Through its supplier network, SciQuest aggregates detailed supplier content and enables supplier connectivity, providing a purchasing experience that drives user adoption and contract compliance.
By leveraging SciQuest's expertise in on-demand supplier management and procurement automation, customers can rapidly improve efficiency and capture significant savings.
SciQuest Solution Suite
Supplier Management
Spend Director and the SciQuest Supplier Network enhance existing procurement systems with content and connectivity to increase on-catalog and on-contract spending, and spend and transaction visibility.
Procurement Automation
SciQuest's procurement automation solutions enhance purchasing processes to reduce cost, improve productivity and increase visibility into organization-wide spend.
Materials Management
SciQuest's materials management solutions allow organizations to maximize visibility and use of internal inventory through its supplies, chemical and biological tools while minimizing disposal costs and health and safety risks.
WorkScape - Outsourced HR Designed for the Workforce
www.workscape.com Designed for the workforce, Workscape's solutions transform the delivery and adoption of HR services across the enterprise to maximize ROI and enable a higher-performing organization. An innovator in HR self-service, Workscape provides a full range of outsourced benefits and workforce management solutions including outsourced benefits administration, compensation management, performance management, employee self-service and manager self-service, as well as an employee portal. Workscape's applications and services are configurable to support each client's unique business processes and are easily integrated into multi-vendor environments to ensure protection of existing technology investments.
As a solution provider with more than 30 years' experience in the HR domain, Workscape understands the challenges faced by today’s corporation and has applied its experience to develop Web-based applications that transform the delivery and adoption of HR services across the enterprise. Workscape's award-winning solutions have been embraced by millions of employees worldwide at more than 180 major corporations.
As a solution provider with more than 30 years' experience in the HR domain, Workscape understands the challenges faced by today’s corporation and has applied its experience to develop Web-based applications that transform the delivery and adoption of HR services across the enterprise. Workscape's award-winning solutions have been embraced by millions of employees worldwide at more than 180 major corporations.
SPS Commerce - The EDI Software Alternative
www.spscommerce.com SPS Commerce is the leading provider of Hosted Integration Services to the retail and distribution supply chain. Through its online, software as a service platform, SPSCommerce.net delivers technologies like EDI, UPC Catalogs, Item Synchronization and Online Ordering sites. With more than 52,000 manufacturers having used SPS’ services to connect to more than 700 retailers and distributors worldwide, SPS is the largest and fastest growing EDI service provider.
Why have more than 9,000 companies outsourced their EDI and other supply chain integration to SPS Commerce instead of using old-fashioned software applications?
As a service, SPS Commerce dramatically lowers the setup and on-going costs, along with the time and risks of supply chain integration by providing a superior alternative to complicated, tedious and expensive traditional software deployments.
Using software as a service enables companies to remain focused on their business operations and sales, not EDI. One customer noted that “with SPS Commerce, things are definitely operating more smoothly as we have seen our efficiency and productivity climb 35 percent.”
And its not just companies new to EDI that are making the switch to a service. One of SPS’ customers, Bel /Kaukauna (supplier of the popular “Laughing Cow” cheese), chose SPS Commerce and unplugged its internal EDI software.
SPS is already connected to your customers.
With more than 700 connections to retailers and distributors worldwide, SPS Commerce offers the most comprehensive reach of any EDI service. We connect manufacturers to retailers effortlessly because we team with the retailers to accommodate any changes to their transactions on your behalf. And, if we don’t have an established connection, our experts can rapidly develop and certify one in just days.
It’s EDI without the work.
Why have more than 9,000 companies outsourced their EDI and other supply chain integration to SPS Commerce instead of using old-fashioned software applications?
As a service, SPS Commerce dramatically lowers the setup and on-going costs, along with the time and risks of supply chain integration by providing a superior alternative to complicated, tedious and expensive traditional software deployments.
Using software as a service enables companies to remain focused on their business operations and sales, not EDI. One customer noted that “with SPS Commerce, things are definitely operating more smoothly as we have seen our efficiency and productivity climb 35 percent.”
And its not just companies new to EDI that are making the switch to a service. One of SPS’ customers, Bel /Kaukauna (supplier of the popular “Laughing Cow” cheese), chose SPS Commerce and unplugged its internal EDI software.
SPS is already connected to your customers.
With more than 700 connections to retailers and distributors worldwide, SPS Commerce offers the most comprehensive reach of any EDI service. We connect manufacturers to retailers effortlessly because we team with the retailers to accommodate any changes to their transactions on your behalf. And, if we don’t have an established connection, our experts can rapidly develop and certify one in just days.
It’s EDI without the work.
Digital Insight - Online Banking Provider for Finance Instituations
www.digitalinsight.com Digital Insight Corporation is the leading online banking provider for financial institutions. Through its comprehensive portfolio of Internet-based financial products and services built upon the Company's unique architecture, Digital Insight enables banks and credit unions to become the trusted transaction hub for their retail and commercial customers. Digital Insight offers consumer and business Internet banking, online lending, electronic bill payment and presentment, check imaging, account-to-account transfers, website development and hosting, marketing programs designed to help increase online banking end user growth, and more. Digital Insight products and services allow financial institution clients to strengthen their customer relationships and effectively compete for market share.
The Company's successful business model is based on multiple growth drivers, including growth in end user adoption, cross-selling additional products, and new client signings.
Financial Highlights
* Q3 2005 revenue increased to $53.2 million, up 12% from Q3 2004.
* GAAP net income in Q3 2005 increased 65% to $0.19 per diluted share from $0.12 per diluted share in Q3 2004.
* Non-GAAP net income in Q3 2005 increased 33% to $0.23 per share from $0.17 per share in Q3 2004.
* The Company generated $12.5 million in operating cash flow during Q3 2005, up from $9.8 million in Q3 2004.
* Digital Insight remains the largest outsourced provider of Internet banking services, based on its leading base of customers and active end users. At 9/30/2005, 6.0 million consumers and 101,000 businesses were using Digital Insight's online banking platforms.
GAAP / Non-GAAP EPS Reconciliation
* Non-GAAP EPS in Q3 2005 and Q3 2004 exclude non-cash charges equivalent to $0.04 per diluted share related to amortization of intangible assets from prior acquisitions. Non-GAAP EPS in Q3 2004 also excludes a non-recurring tax adjustment equivalent to $0.01 per diluted share.
Products and Services
Digital Insight realizes that our clients' success depends on their ability to attract new business, increase share of wallet, and retain their current customers/members. Driving growth and profitability from the online channel plays a critical role in meeting these goals and we help our clients achieve them through product breadth and reliability, and channel growth support.
*
Consumer Solutions - Consumer Internet banking products and services designed to increase online adoption and boost retention.
*
Business Solutions - Internet business banking products and services for financial institutions to become the valued source for their business customers' financial needs.
*
Lender Solutions - Multi-channel online consumer loan solutions that unify front and back end lending systems, deliver consistent loan underwriting decisions, and increase loan application volumes.
*
Growth & Retention Program - The Growth and Retention Program (GRP) helps increase online banking end user growth by offering clients marketing materials and training tools.
*
Web Services - Website and portal design, hosting and maintenance from our award-winning team of designers and programmers.
The Company's successful business model is based on multiple growth drivers, including growth in end user adoption, cross-selling additional products, and new client signings.
Financial Highlights
* Q3 2005 revenue increased to $53.2 million, up 12% from Q3 2004.
* GAAP net income in Q3 2005 increased 65% to $0.19 per diluted share from $0.12 per diluted share in Q3 2004.
* Non-GAAP net income in Q3 2005 increased 33% to $0.23 per share from $0.17 per share in Q3 2004.
* The Company generated $12.5 million in operating cash flow during Q3 2005, up from $9.8 million in Q3 2004.
* Digital Insight remains the largest outsourced provider of Internet banking services, based on its leading base of customers and active end users. At 9/30/2005, 6.0 million consumers and 101,000 businesses were using Digital Insight's online banking platforms.
GAAP / Non-GAAP EPS Reconciliation
* Non-GAAP EPS in Q3 2005 and Q3 2004 exclude non-cash charges equivalent to $0.04 per diluted share related to amortization of intangible assets from prior acquisitions. Non-GAAP EPS in Q3 2004 also excludes a non-recurring tax adjustment equivalent to $0.01 per diluted share.
Products and Services
Digital Insight realizes that our clients' success depends on their ability to attract new business, increase share of wallet, and retain their current customers/members. Driving growth and profitability from the online channel plays a critical role in meeting these goals and we help our clients achieve them through product breadth and reliability, and channel growth support.
*
Consumer Solutions - Consumer Internet banking products and services designed to increase online adoption and boost retention.
*
Business Solutions - Internet business banking products and services for financial institutions to become the valued source for their business customers' financial needs.
*
Lender Solutions - Multi-channel online consumer loan solutions that unify front and back end lending systems, deliver consistent loan underwriting decisions, and increase loan application volumes.
*
Growth & Retention Program - The Growth and Retention Program (GRP) helps increase online banking end user growth by offering clients marketing materials and training tools.
*
Web Services - Website and portal design, hosting and maintenance from our award-winning team of designers and programmers.
WebSideStory - On Demand Digital Marketing Solutions
www.websidestory.com We are proud to announce that WebSideStory’s acquisition of Atomz is complete. The Atomz and WebSideStory solutions have been combined to create the Active Marketing Suite – the industry’s first integrated suite of on-demand, digital marketing services.
A successful Web site is essential for your business. Whether your goal is to drive revenue, generate leads, inform visitors or serve customers, you need an online presence that is responsive to the needs of your customers and responsive to the demands of your business. Atomz On-Demand Web Site Solutions can help you deliver. The bottom line: a Web site that works to meet your business goals.
Integrated solutions drive better results
Atomz On-Demand Web Site Solutions can improve the effectiveness of your online business. Our integrated applications for search, content management, promotions and e-marketing enable you to create a better visitor experience. And because they are designed for business users, Atomz solutions help you streamline internal web processes and increase your Web site agility.
On-Demand delivers value without compromising flexibility
Atomz On-Demand delivery provides you with all of the benefits of a comprehensive solution while dramatically reducing the time, cost and effort needed to get results. Because Atomz works with your existing infrastructure, there is no need to redesign, rebuild or re-implement your Web site. More importantly, you don’t have to compromise on your critical IT requirements. Uptime guarantees, strong security, and easy configuration ensure that your Web site has industrial strength dependability and flexibility.
Proven success with over 250 leading enterprises
Regardless of your industry, Atomz has helped companies just like you succeed. More organizations use Atomz to drive their online business needs than any other provider – making our infrastructure among the top trafficked on the Web. In addition, our expertise provides you with the best practices that ensure success.
A successful Web site is essential for your business. Whether your goal is to drive revenue, generate leads, inform visitors or serve customers, you need an online presence that is responsive to the needs of your customers and responsive to the demands of your business. Atomz On-Demand Web Site Solutions can help you deliver. The bottom line: a Web site that works to meet your business goals.
Integrated solutions drive better results
Atomz On-Demand Web Site Solutions can improve the effectiveness of your online business. Our integrated applications for search, content management, promotions and e-marketing enable you to create a better visitor experience. And because they are designed for business users, Atomz solutions help you streamline internal web processes and increase your Web site agility.
On-Demand delivers value without compromising flexibility
Atomz On-Demand delivery provides you with all of the benefits of a comprehensive solution while dramatically reducing the time, cost and effort needed to get results. Because Atomz works with your existing infrastructure, there is no need to redesign, rebuild or re-implement your Web site. More importantly, you don’t have to compromise on your critical IT requirements. Uptime guarantees, strong security, and easy configuration ensure that your Web site has industrial strength dependability and flexibility.
Proven success with over 250 leading enterprises
Regardless of your industry, Atomz has helped companies just like you succeed. More organizations use Atomz to drive their online business needs than any other provider – making our infrastructure among the top trafficked on the Web. In addition, our expertise provides you with the best practices that ensure success.
InfoCrossing - The power of selective IT outsourcing
www.infocrossing.com Infocrossing, Inc. is a leader in Selective IT Outsourcing Solutions. Our services are designed to provide customers with the ability to strategically outsource non-core IT operations and IT-driven business processes to reduce costs and improve performance – without the risk or loss of control associated with wholesale outsourcing engagements.
Utilizing a proven evaluation methodology, Infocrossing provides clients with a clear understanding of the financial, technology and business benefits of Selective Outsourcing, empowering C-level executives to make an informed decision about outsourcing to Infocrossing. Further, Infocrossing's Selective Outsourcing methodology establishes precise metrics for measuring the ongoing success of the engagement - ensuring that clients achieve the benefits from their outsourcing decision.
At the core of Infocrossing's capabilities is a national, Tier-1 datacenter infrastructure with n+1 redundancy at every level, approximately 700 skilled professionals with expertise across every computing platform, as well as proven processes and account management methodologies drawn from twenty years of experience effectively servicing mission-critical IT operations for large and mid-sized companies.
Infocrossing's Selective IT Outsourcing solutions are focused on four practices:
IT Infrastructure Outsourcing
Comprehensive management of mainframes, mid-ranges, open-system servers and networks.
Healthcare IT and BPO Solutions
Advanced solutions for Medicare, Medicaid, and managed care transaction management.
Managed Services
Managed protection for enterprise email systems, bundling anti-spam, anti-virus, content filtering and other key security technologies.
Enterprise Application Services
Outsourcing and management of industry-targeted ERP applications.
Utilizing a proven evaluation methodology, Infocrossing provides clients with a clear understanding of the financial, technology and business benefits of Selective Outsourcing, empowering C-level executives to make an informed decision about outsourcing to Infocrossing. Further, Infocrossing's Selective Outsourcing methodology establishes precise metrics for measuring the ongoing success of the engagement - ensuring that clients achieve the benefits from their outsourcing decision.
At the core of Infocrossing's capabilities is a national, Tier-1 datacenter infrastructure with n+1 redundancy at every level, approximately 700 skilled professionals with expertise across every computing platform, as well as proven processes and account management methodologies drawn from twenty years of experience effectively servicing mission-critical IT operations for large and mid-sized companies.
Infocrossing's Selective IT Outsourcing solutions are focused on four practices:
IT Infrastructure Outsourcing
Comprehensive management of mainframes, mid-ranges, open-system servers and networks.
Healthcare IT and BPO Solutions
Advanced solutions for Medicare, Medicaid, and managed care transaction management.
Managed Services
Managed protection for enterprise email systems, bundling anti-spam, anti-virus, content filtering and other key security technologies.
Enterprise Application Services
Outsourcing and management of industry-targeted ERP applications.
Globix - Connectivity, Hosting and Application Infrastructure Mgt
www.globix.com A wide range of services in connectivity, hosting and applications management. Here are examples in the applications category:
Packaged Application Management
Business applications that are deployed today typically consist of five to ten distinct, off-the-shelf packaged applications (web servers, database, application server, messaging, security, reporting, etc.). These are assembled and configured to operate as a seamless whole. Ensuring this seamless-ness in a multi-product, multi-vendor, multi-release environment is no small task. Globix can take on the implementation, configuration, management, maintenance and optimization of some or all of your third-party package applications. This includes troubleshooting and resolving issues, applying patches and minor upgrades, consulting on new features and functions and working with the development team to coordinate implementation and full-scale upgrades.
Database Administration
The database typically serves as the core to any business application. The manner in which it is managed, administered and optimized will have a significant impact on the experience of the user and the business impact of the application. Globix can provide technical support for the database system, including identifying and resolving configuration issues, optimizing the database performance and ensuring that the Database Management System (DBMS) has appropriate server resources. This can include monitoring and providing technical support for data feeds in and out of the application, reviewing log files, managing errors and exceptions, restoring services and providing technical support for improving or optimizing processes.
Custom Code Management
To complement off-the-shelf packaged application functionality, today's business applications are customized to a company's specific needs through the use of custom code, scripts and routines written in a variety of languages and managed with a variety of version control software. Globix can provide reactive problem management and break-fix services for custom code and can proactively enhance or improve the custom software components of the application, adding or removing its features or functionality. Globix can also serve as the point of integration for all application changes, receiving application components from a variety of stakeholders, enforcing standards and shepherding changes from an integration environment through testing, staging and production.
Systems Administration
A business application is only as healthy as the systems it runs upon. Globix can provide systems administration, technical support, tuning, and problem management and resolution for servers and operating systems. This includes applying patches and upgrades, hardening servers, managing server resources (CPU, disk space, etc.), managing processes, modifying file permissions and account management, etc. Globix will provide systems administration for Globix-owned, Globix-hosted servers or for servers owned and hosted by clients and other third-party host facilities.
Content Integration
The Internet has become the primary means by which some companies interact with new and existing customers, sell products and services, work with partners, inform employees, create communities and promote brand. Content is King in this new communications medium. Globix will support the integration of application and website content (images, charts, text, media, documents, etc.) from the post-content-creation stage through and including the final push to production. Globix is adept at using automated content management systems as well as manually intensive or client-proprietary approaches. Content integration includes consulting on content distribution techniques and workflow support (publish/test/stage/production).
Monitoring
The health of today's business applications cannot be determined by a single-faceted approach to monitoring. As a result, Globix provides a wide variety of application monitoring solutions. Globix's functional monitoring entails creating and automating a set of functional scripts (or synthetic transactions) that are run against the production application on a regular basis. Globix's application monitoring consists of installing and monitoring software agents that monitor the state and the health of specific application packages (e.g. database, application server, web server, etc.). Globix's system monitoring entails installing and monitoring software agents that monitor a wide variety of server and server resource conditions such as availability/unavailability, server resources (CPU, Disk), operating system variables, health of processes running on servers, system log files, etc.
Performance/Scalability Management
The performance of today's business applications is determined and affected by a multitude of components, systems, variables, thresholds, handoffs, potential bottlenecks and potential single points of failure. The performance challenge is heightened in cases where the business application is undergoing changes or needs to respond to scalability requirements. Globix will take both general and specific approaches to measuring, protecting and improving the performance of an application and the application's environment. Services include performance monitoring, performance testing and discreet performance improvement initiatives.
Packaged Application Management
Business applications that are deployed today typically consist of five to ten distinct, off-the-shelf packaged applications (web servers, database, application server, messaging, security, reporting, etc.). These are assembled and configured to operate as a seamless whole. Ensuring this seamless-ness in a multi-product, multi-vendor, multi-release environment is no small task. Globix can take on the implementation, configuration, management, maintenance and optimization of some or all of your third-party package applications. This includes troubleshooting and resolving issues, applying patches and minor upgrades, consulting on new features and functions and working with the development team to coordinate implementation and full-scale upgrades.
Database Administration
The database typically serves as the core to any business application. The manner in which it is managed, administered and optimized will have a significant impact on the experience of the user and the business impact of the application. Globix can provide technical support for the database system, including identifying and resolving configuration issues, optimizing the database performance and ensuring that the Database Management System (DBMS) has appropriate server resources. This can include monitoring and providing technical support for data feeds in and out of the application, reviewing log files, managing errors and exceptions, restoring services and providing technical support for improving or optimizing processes.
Custom Code Management
To complement off-the-shelf packaged application functionality, today's business applications are customized to a company's specific needs through the use of custom code, scripts and routines written in a variety of languages and managed with a variety of version control software. Globix can provide reactive problem management and break-fix services for custom code and can proactively enhance or improve the custom software components of the application, adding or removing its features or functionality. Globix can also serve as the point of integration for all application changes, receiving application components from a variety of stakeholders, enforcing standards and shepherding changes from an integration environment through testing, staging and production.
Systems Administration
A business application is only as healthy as the systems it runs upon. Globix can provide systems administration, technical support, tuning, and problem management and resolution for servers and operating systems. This includes applying patches and upgrades, hardening servers, managing server resources (CPU, disk space, etc.), managing processes, modifying file permissions and account management, etc. Globix will provide systems administration for Globix-owned, Globix-hosted servers or for servers owned and hosted by clients and other third-party host facilities.
Content Integration
The Internet has become the primary means by which some companies interact with new and existing customers, sell products and services, work with partners, inform employees, create communities and promote brand. Content is King in this new communications medium. Globix will support the integration of application and website content (images, charts, text, media, documents, etc.) from the post-content-creation stage through and including the final push to production. Globix is adept at using automated content management systems as well as manually intensive or client-proprietary approaches. Content integration includes consulting on content distribution techniques and workflow support (publish/test/stage/production).
Monitoring
The health of today's business applications cannot be determined by a single-faceted approach to monitoring. As a result, Globix provides a wide variety of application monitoring solutions. Globix's functional monitoring entails creating and automating a set of functional scripts (or synthetic transactions) that are run against the production application on a regular basis. Globix's application monitoring consists of installing and monitoring software agents that monitor the state and the health of specific application packages (e.g. database, application server, web server, etc.). Globix's system monitoring entails installing and monitoring software agents that monitor a wide variety of server and server resource conditions such as availability/unavailability, server resources (CPU, Disk), operating system variables, health of processes running on servers, system log files, etc.
Performance/Scalability Management
The performance of today's business applications is determined and affected by a multitude of components, systems, variables, thresholds, handoffs, potential bottlenecks and potential single points of failure. The performance challenge is heightened in cases where the business application is undergoing changes or needs to respond to scalability requirements. Globix will take both general and specific approaches to measuring, protecting and improving the performance of an application and the application's environment. Services include performance monitoring, performance testing and discreet performance improvement initiatives.
eCollege - Distance Learning: Supporting Your Success
www.ecollege.com eCollege provides a comprehensive outsource solution to support the profitable growth of online distance programs for publicly traded for-profit institutions, community colleges, and public and private universities. As the only provider with all of the hardware, software and support services under one roof, eCollege offers single-point accountability to assure programs provide a high-quality experience for students, which translates into strong program retention and enrollment growth for the institution.
NetASPx - Your applications, your service, guaranteed
www.netaspx.com netASPx has developed a wide range of service offerings to support our customers’ ERP software, and High Performance Computing needs. Our managed applications services are focused on Finance, Human Resources, Accounting, Payroll and Supply Chain Management. We deliver Operations Services and Professional Services designed for Lawson Software, Kronos, and complementary applications, enabling our customers to leverage their investment in business management software, making it run more efficiently and effectively. netASPx believes in making only the commitments we can keep, and keeping all the commitments we make. Combined with our focused expertise, disciplined process, and extensive knowledge repository, netASPx’ performance has made us the market leading managed applications provider.
With facilities and infrastructure designed specifically to support Lawson Software and complementary applications, netASPx is the premier Lawson managed applications provider. Our guarantee to deliver on the commitments we make to our customers, combined with our focused expertise, disciplined process, and extensive knowledge repository has made us the market leader.
Working with netASPx, our customers realize the following three key benefits:
1. netASPx drives down Total Cost of Ownership.
2. netASPx manages the risk associated with applications.
3. netASPx delivers superior service levels.
With facilities and infrastructure designed specifically to support Lawson Software and complementary applications, netASPx is the premier Lawson managed applications provider. Our guarantee to deliver on the commitments we make to our customers, combined with our focused expertise, disciplined process, and extensive knowledge repository has made us the market leader.
Working with netASPx, our customers realize the following three key benefits:
1. netASPx drives down Total Cost of Ownership.
2. netASPx manages the risk associated with applications.
3. netASPx delivers superior service levels.
Digital Harbor - The Composite Applications Company
www.digitalharbor.com Digital Harbor, The Composite Applications Company, got its start in the U.S. Defense Intelligence Community and has spent over $35M on R&D since 1997. Like many mainstream commercial organizations, the challenge for the U.S. intelligence community was that the number of applications and the raw amount of information was increasing geometrically, while budgets were only increasing incrementally. As the number and complexity of applications and information repositories grew, it was no longer possible to integrate them using traditional "static" approaches.
A better solution was to connect applications and people at run-time by giving end-users the ability to fuse information in their context dynamically. Digital Harbor's PiiETM platform was developed to provide major intelligence agencies and now, commercial enterprises, with a superior information integration solution and a unique approach to better information management by extending existing applications and data sources into dynamic Composite Applications.
Since Digital Harbor emerged from the US Defense Intelligence community; the US federal government continues to be a significant customer particularly in Intelligence, Department of Defense, and Homeland Security. Digital Harbor also works with civilian and state agencies that similarly look for ways to capture more value from their growing amounts data by combining it across systems. Mainstream organizations in Financial Services, Utilities, Manufacturing and Healthcare all have the same information fusion issues found in the government, where there are multiple stovepipes of data and application functionality that must be combined to provide users with the whole picture and give them the ability to act upon it. We are an IBM Business Partner.
Digital Harbor's vision is that Composite Applications will become the dominant paradigm for run-your-business solutions, as enterprises seek to leverage their existing information assets by connecting them to one another and by taking static, web-enabled applications and turning them into dynamic, network-centric applications.
Applications, in essence, must become smarter in order to enable people to make better decisions. That is, applications should capitalize on the intelligence that is embedded in the network of relationships between pieces of information and the functionality that exists in different systems. In pursuit of that vision, Digital Harbor delivers enterprises a holistic solution that improves the speed and quality of the information that flows through the organization by more seamlessly tying together the data, applications, and people that use them through a fully composite solution. The end-game: give enterprises more value from their IT assets by contextualizing information so applications more closely match the way people think and act.
A better solution was to connect applications and people at run-time by giving end-users the ability to fuse information in their context dynamically. Digital Harbor's PiiETM platform was developed to provide major intelligence agencies and now, commercial enterprises, with a superior information integration solution and a unique approach to better information management by extending existing applications and data sources into dynamic Composite Applications.
Since Digital Harbor emerged from the US Defense Intelligence community; the US federal government continues to be a significant customer particularly in Intelligence, Department of Defense, and Homeland Security. Digital Harbor also works with civilian and state agencies that similarly look for ways to capture more value from their growing amounts data by combining it across systems. Mainstream organizations in Financial Services, Utilities, Manufacturing and Healthcare all have the same information fusion issues found in the government, where there are multiple stovepipes of data and application functionality that must be combined to provide users with the whole picture and give them the ability to act upon it. We are an IBM Business Partner.
Digital Harbor's vision is that Composite Applications will become the dominant paradigm for run-your-business solutions, as enterprises seek to leverage their existing information assets by connecting them to one another and by taking static, web-enabled applications and turning them into dynamic, network-centric applications.
Applications, in essence, must become smarter in order to enable people to make better decisions. That is, applications should capitalize on the intelligence that is embedded in the network of relationships between pieces of information and the functionality that exists in different systems. In pursuit of that vision, Digital Harbor delivers enterprises a holistic solution that improves the speed and quality of the information that flows through the organization by more seamlessly tying together the data, applications, and people that use them through a fully composite solution. The end-game: give enterprises more value from their IT assets by contextualizing information so applications more closely match the way people think and act.
FfastFill - The ASP Serving the needs of the electronic trading community
www.ffastfill.com FFastFill is a publicly-owned company that designs and delivers application services for the electronic trading community. These services provide full application functionality for retail and institutional clients allowing intermediaries and their clients to manage trading and financial risk in real-time across a wide range of products and exchanges without the need to invest in technology infrastructure or staff.
All FFastFill’s services are delivered against a contracted Service Level Agreement (SLA) that can be tailored to the institutions business requirements. FFastFill provides these services from specialist operational centres in London and Chicago and a software development centre in Prague.
FFastFill is leading the way in providing such high quality services to the electronic trading community. It is achieving this by:-
* Engineering a completely new software, hardware and network architecture which can sustain levels of performance and availability not previously achievable
* Managing the service through combining a world-class team of people experienced in operating complex service platforms with a sophisticated service management system built around some of the latest technologies
* Delivering a successful trading experience to its customers by providing the flexibility to integrate FFastFill’s own market-leading service with specialist capability from complementary suppliers to provide our clients with a tailored solution to their unique requirements
With Operational Excellence as its watchwords, FFastFill is continuing to invest in the skills, tools and technologies which will keep the company in its premier position in the market.
All FFastFill’s services are delivered against a contracted Service Level Agreement (SLA) that can be tailored to the institutions business requirements. FFastFill provides these services from specialist operational centres in London and Chicago and a software development centre in Prague.
FFastFill is leading the way in providing such high quality services to the electronic trading community. It is achieving this by:-
* Engineering a completely new software, hardware and network architecture which can sustain levels of performance and availability not previously achievable
* Managing the service through combining a world-class team of people experienced in operating complex service platforms with a sophisticated service management system built around some of the latest technologies
* Delivering a successful trading experience to its customers by providing the flexibility to integrate FFastFill’s own market-leading service with specialist capability from complementary suppliers to provide our clients with a tailored solution to their unique requirements
With Operational Excellence as its watchwords, FFastFill is continuing to invest in the skills, tools and technologies which will keep the company in its premier position in the market.
Attenda - Always On Managed Services
www.attenda.net Established in 1997, Attenda is Europe's leading specialist in operating Internet and enterprise applications. We allow clients to selectively outsource their IT operations to a trusted, specialist partner so they can focus on using IT to add strategic value to their business. Through a commitment to operational excellence, we manage, secure and optimise the performance of Internet and enterprise applications, irrespective of the physical location of the infrastructure.
We have never lost a client over a satisfaction issue. Our approach is highly personalised. We have fewer than 100 clients to each of whom we provide a dedicated service manager to ensure we really understand their businesses and how we can best integrate with them. We review how well we do this formally on a monthly basis.
We have never lost a client over a satisfaction issue. Our approach is highly personalised. We have fewer than 100 clients to each of whom we provide a dedicated service manager to ensure we really understand their businesses and how we can best integrate with them. We review how well we do this formally on a monthly basis.
ScanSafe - Pure Internet
www.scansafe.com ScanSafe is the world's leading provider of managed Web security. Our fully managed services are designed to protect and to save your organization time and money by enforcing Web security while removing the burden of maintenance, updates and support.
Formed in 1999, ScanSafe was the first company to address the requirement for web security through a fully managed service at the Internet level. Powered by proactive heuristics technology Outbreak Intelligence, ScanSafe provides a comprehensive suite of web security services through a scalable web processing center that guarantees high performance, best-of-breed protection.
Since pioneering the market for managed web security, ScanSafe has maintained its global leadership and we continue to lead the direction of the market through our unrivalled product innovation. The company services customers in Europe, US and Asia. Our US corporate headquarters are in San Mateo, California.
All services are powered by our proactive Outbreak Intelligence heuristics technology and delivered through our scalable, high performance Internet level processing centers. We provide solutions to protect our customers today and tomorrow.
Formed in 1999, ScanSafe was the first company to address the requirement for web security through a fully managed service at the Internet level. Powered by proactive heuristics technology Outbreak Intelligence, ScanSafe provides a comprehensive suite of web security services through a scalable web processing center that guarantees high performance, best-of-breed protection.
Since pioneering the market for managed web security, ScanSafe has maintained its global leadership and we continue to lead the direction of the market through our unrivalled product innovation. The company services customers in Europe, US and Asia. Our US corporate headquarters are in San Mateo, California.
All services are powered by our proactive Outbreak Intelligence heuristics technology and delivered through our scalable, high performance Internet level processing centers. We provide solutions to protect our customers today and tomorrow.
SecurePipe - Managed Network Security: Our business is securing yours
www.securepipe.com Network security is a demanding challenge—balancing technology decisions with escalating threats and compliance burdens with staffing shortages is an ongoing problem. Our suite of managed services has been designed to provide you with an outsourced solution that is highly effective, always available, and surprisingly affordable.
For almost a decade, we have been responding to the needs of our clients with the highest standards of security, consultative advice and customer service. While we have expanded our suite of managed solutions and now deploy them across the country and around the globe, we value each and every client relationship, and work each day to earn their continuing trust. References from satisfied clients are a vital source of growth, and the by product of our ongoing commitment to deliver a 24x7x365 service experience that is unsurpassed. Take a look at the value our clients gain by working with us, and then consider how a relationship with SecurePipe could benefit your organization.
For almost a decade, we have been responding to the needs of our clients with the highest standards of security, consultative advice and customer service. While we have expanded our suite of managed solutions and now deploy them across the country and around the globe, we value each and every client relationship, and work each day to earn their continuing trust. References from satisfied clients are a vital source of growth, and the by product of our ongoing commitment to deliver a 24x7x365 service experience that is unsurpassed. Take a look at the value our clients gain by working with us, and then consider how a relationship with SecurePipe could benefit your organization.
Enigmatec - Intelligent IT Automation Solutions
www.enigmatec.com Enigmatec Corporation is a provider of strategic management software optimized for the next generation of modular data center.
The huge trend towards the Modular Data Centre and the Enterprise Grid, driven by the adoption of Intel blade servers and Linux, has resulted in infrastructures becoming more complex and in both business and IT complexity mean more risk. In addition, IT departments are increasingly being targeted with aligning IT with business objectives and increasing operational efficiency. Becoming more adaptive to the ever changing IT landscape means having a manageable, scalable and flexible architecture.
Based on research pioneered at Edinburgh and Cambridge Universities, Enigmatec has developed software for the next generation of data centres. Our Execution Management System (EMS) is the only product that allows users to codify and automate their operational procedures in a flexible and scalable way while aligning business objectives (such as Service Level Agreements), with policy-management. EMS provides the tools to integrate technical performance measures with business performance information to effectively:
* Ensure Quality of Service for SLA's
* Reduce Business Downtime Prevention
* Better Utilize Resources
* Reduce Operational Risk
With Enigmatec's automated policy-based execution management system (EMS) acting as the control plane between the business objectives that drive an Enterprise and the IT resources required to execute these, businesses can lower operating cost and reduce business downtime with solutions for scale-out scale-back, orchestrated disaster recovery and business continuity.
The huge trend towards the Modular Data Centre and the Enterprise Grid, driven by the adoption of Intel blade servers and Linux, has resulted in infrastructures becoming more complex and in both business and IT complexity mean more risk. In addition, IT departments are increasingly being targeted with aligning IT with business objectives and increasing operational efficiency. Becoming more adaptive to the ever changing IT landscape means having a manageable, scalable and flexible architecture.
Based on research pioneered at Edinburgh and Cambridge Universities, Enigmatec has developed software for the next generation of data centres. Our Execution Management System (EMS) is the only product that allows users to codify and automate their operational procedures in a flexible and scalable way while aligning business objectives (such as Service Level Agreements), with policy-management. EMS provides the tools to integrate technical performance measures with business performance information to effectively:
* Ensure Quality of Service for SLA's
* Reduce Business Downtime Prevention
* Better Utilize Resources
* Reduce Operational Risk
With Enigmatec's automated policy-based execution management system (EMS) acting as the control plane between the business objectives that drive an Enterprise and the IT resources required to execute these, businesses can lower operating cost and reduce business downtime with solutions for scale-out scale-back, orchestrated disaster recovery and business continuity.
Engineous Software - Product Development Infrastructure
www.engeneous.com Engineous Software, the leading provider of process integration and design optimization software, created iSIGHT technology in 1996. This unique solution allows customers to automate and integrate the iterative design process, evaluate a large number of designs, and optimize the final design based on user-defined parameters in short timeframes.
Enhanced by Cassatt: Cassatt's Collage technology allows customers to cost-effectively implement and scale-out their iSIGHT infrastructures on a collection of affordable, x86 servers. It also unifies administration, reducing IT costs even further and improving service at the same time. What's more, deploying iSIGHT on Collage produces performance benefits that rival the economic benefits. Not only does Collage enable seamless, parallel iSIGHT processing across the entire grid, it enables virtualized file access, which eliminates time-consuming file-mounting. With this powerful combination of Engineous' iSIGHT and Cassatt's Collage, engineers can shorten design cycles and improve product quality without purchasing expensive servers or increasing administrative overhead.
Enhanced by Cassatt: Cassatt's Collage technology allows customers to cost-effectively implement and scale-out their iSIGHT infrastructures on a collection of affordable, x86 servers. It also unifies administration, reducing IT costs even further and improving service at the same time. What's more, deploying iSIGHT on Collage produces performance benefits that rival the economic benefits. Not only does Collage enable seamless, parallel iSIGHT processing across the entire grid, it enables virtualized file access, which eliminates time-consuming file-mounting. With this powerful combination of Engineous' iSIGHT and Cassatt's Collage, engineers can shorten design cycles and improve product quality without purchasing expensive servers or increasing administrative overhead.
Cassatt - Virtualization by Automating IT
www.cassatt.com Simply on demand is the vision that enterprises have been searching for to justify their IT investments. It can only be achieved by automating IT operations without disruptive change. This is the way to dramatically improve total cost of ownership while providing greater quality of service and enabling adaptability to ever-changing business requirements. Cassatt automates IT operations for your Linux, Windows and Solaris servers, improving the efficiency, flexibility and availability of your business operations. Listen to the Pfizer case study at the Cassatt web site.
Saturday, January 28, 2006
IFS - SMB PLM and ERP with ASP Hosting
www.ifsworld.com IFS is one of the world’s leading providers of component-based business software developed using open standards. Since 1983, IFS has been a provider of business applications focused on meeting the needs of selected industries. Today, IFS operates in two areas: lifecycle management, where asset and product lifecycle management are critical issues, and midmarket ERP, which covers distribution and manufacturing in midsize companies.
Early Resolution - Mortgage Default Management Suite
www.earlyresolution.net A CSC service. Keeping homeowners in their homes is one of the many challenges facing mortgage servicing companies. However, they must also maintain a portfolio that is in compliance on many fronts: regulatory, credit risk and securitization.
The process of managing mortgage default is costly and labor-intensive, requiring business-to-business interactions between mortgage servicers, investors and attorneys, in addition to an effective business-to-consumer experience. The bottom line is that all parties must participate to achieve the desired results. With EarlyResolution, the Premier Default Management Suite, Mortgage Servicing companies can:
Dramatically Reduce the Cost to Service Loans,
Maximize Revenue from Workout Compensation and Servicing Fee Income, and
Automate and Streamline Default Management Processes.
The process of managing mortgage default is costly and labor-intensive, requiring business-to-business interactions between mortgage servicers, investors and attorneys, in addition to an effective business-to-consumer experience. The bottom line is that all parties must participate to achieve the desired results. With EarlyResolution, the Premier Default Management Suite, Mortgage Servicing companies can:
Dramatically Reduce the Cost to Service Loans,
Maximize Revenue from Workout Compensation and Servicing Fee Income, and
Automate and Streamline Default Management Processes.
Friday, January 27, 2006
Cybernation - Making the Complex, Simple
www.cybermation.com The Next Generation of Enterprise Job Scheduling. Cybermation boasts an experienced and diverse senior management team, all of whom bring years of systems management and operations knowledge to the organization. Led by company founder and CEO Ray Nissan, this talented team has an outstanding track record of delivering leading-edge solutions that exceed customer expectations.
Cybermation provides automation solutions for Enterprise Job Scheduling and Software Change Management. As the largest and fastest growing vendor worldwide dedicated primarily to Enterprise Job Scheduling, Cybermation specializes in modernizing and simplifying complex IT infrastructures to help Data Center Managers pro-actively manage Service-Level Agreements, improve operational effectiveness and contain costs.
With a diverse group of globally recognized customers, Cybermation provides the foundation for the real-time infrastructure by enabling end-to-end IT workload and process automation.
Cybermation provides automation solutions for Enterprise Job Scheduling and Software Change Management. As the largest and fastest growing vendor worldwide dedicated primarily to Enterprise Job Scheduling, Cybermation specializes in modernizing and simplifying complex IT infrastructures to help Data Center Managers pro-actively manage Service-Level Agreements, improve operational effectiveness and contain costs.
With a diverse group of globally recognized customers, Cybermation provides the foundation for the real-time infrastructure by enabling end-to-end IT workload and process automation.
rPAth - Software as a Service Appliances
www.rpath.com rPath provides rBuilder and rPath Linux, the first platform for creating and maintaining software appliances. Software appliances bring the simplicity and value of Software as a Service (SaaS) to on-premise application deployments.
By leveraging our deep expertise in Linux and related open source technology, application developers can take control of the customer experience and migrate to a high value, software subscription model. rPath was founded in 2005 by Erik Troan, former VP of Engineering at Red Hat, and Billy Marshall, former VP of North America Sales at Red Hat. The company was commercially launched in January 2006 with corporate headquarters located in Raleigh, North Carolina.
The Problem
The proliferation of software packages (both infrastructure and applications), hardware components, and unique customer requirements has created an impossibly complex integration problem for application providers. Conflicting maintenance streams, release schedules, licensing terms, and service conditions create customer service headaches and unacceptable engineering expenses. We call this problem the “Matrix of Pain.”
The Solution
The license freedom provided by open source infrastructure offers application providers the historic opportunity to deliver a complete solution to their customers – freeing their application from the “Matrix of Pain”. Using the rBuilder platform, developers can wrap their application with rPath Linux and related open source components in a tightly integrated, high performing manner. The resulting software appliance includes an installer and a maintenance mechanism that simplifies deployment and management to literally a few clicks of a mouse. Customers get application benefit without software hassles, the hallmark of Software as a Service (SaaS).
By leveraging our deep expertise in Linux and related open source technology, application developers can take control of the customer experience and migrate to a high value, software subscription model. rPath was founded in 2005 by Erik Troan, former VP of Engineering at Red Hat, and Billy Marshall, former VP of North America Sales at Red Hat. The company was commercially launched in January 2006 with corporate headquarters located in Raleigh, North Carolina.
The Problem
The proliferation of software packages (both infrastructure and applications), hardware components, and unique customer requirements has created an impossibly complex integration problem for application providers. Conflicting maintenance streams, release schedules, licensing terms, and service conditions create customer service headaches and unacceptable engineering expenses. We call this problem the “Matrix of Pain.”
The Solution
The license freedom provided by open source infrastructure offers application providers the historic opportunity to deliver a complete solution to their customers – freeing their application from the “Matrix of Pain”. Using the rBuilder platform, developers can wrap their application with rPath Linux and related open source components in a tightly integrated, high performing manner. The resulting software appliance includes an installer and a maintenance mechanism that simplifies deployment and management to literally a few clicks of a mouse. Customers get application benefit without software hassles, the hallmark of Software as a Service (SaaS).
CommercialWare - Point of Sale & Retail Mgt Systems
www.commercialware.com CommercialWare is a leading developer of award-winning software solutions that offer cross-channel functionality to retailers and direct marketers - small and large - seeking to optimize transactions from all customer touch points. CommercialWare's comprehensive portfolio of standalone products and ASP-based services provide cross-channel infrastructure linking all aspects of the transaction lifecycle through point-of-sale, back-office, order management, fulfillment, customer service, collaboration and analytics applications.
CommercialWare's point of sale software and retail management software system are engineered to easily adapt to your company's unique checkout process. Whether it is consultative selling or high-volume express point of sale (POS) transaction processing, the retail management system and associated software can easily be personalized to fit your point of sale retail business model.
CommercialWare believe that the software as a service (SaaS) model allows companies to implement state-of-the-industry business applications and automate their business processes without investing in hardware, software, and staffing.
CommercialWare's point of sale software and retail management software system are engineered to easily adapt to your company's unique checkout process. Whether it is consultative selling or high-volume express point of sale (POS) transaction processing, the retail management system and associated software can easily be personalized to fit your point of sale retail business model.
CommercialWare believe that the software as a service (SaaS) model allows companies to implement state-of-the-industry business applications and automate their business processes without investing in hardware, software, and staffing.
RedTail Solutions - Internet EDI and Outsourced EDI
www.redtailsolutions.com RedTail Solutions, Inc., the leading provider of integrated electronic trading solutions, takes middle-market suppliers beyond EDI compliance and enables them to aggressively compete in today's global supply chain.
RedTail's solutions are delivered via Software as a Service (SaaS) platform that integrates seamlessly with middle-market to enterprise back office systems. This cost-effective platform eliminates transaction errors, reduces penalties for non-compliance and streamlines business processes. Manufacturers, suppliers, and distributors connect and trade through a single integrated solution with key customers and third-party logistics providers in warehousing and transportation.
RedTail's solutions incorporate global standards into a single interface for managing electronic data interchange (EDI), global data synchronization (GDS) and radio frequency identification (RFID) to meet rapidly evolving market requirements and industry initiatives.
RedTail's solutions are delivered via Software as a Service (SaaS) platform that integrates seamlessly with middle-market to enterprise back office systems. This cost-effective platform eliminates transaction errors, reduces penalties for non-compliance and streamlines business processes. Manufacturers, suppliers, and distributors connect and trade through a single integrated solution with key customers and third-party logistics providers in warehousing and transportation.
RedTail's solutions incorporate global standards into a single interface for managing electronic data interchange (EDI), global data synchronization (GDS) and radio frequency identification (RFID) to meet rapidly evolving market requirements and industry initiatives.
Spoke - We'll Get You In - Prospecting and Introductions
www.spoke.com Access to 28,844,647 relationships in 500,700 companies. Spoke is an innovative service for sales prospecting and lead generation allowing you to search for the exact titles you want at specific companies, so you can find more buyers, faster. Integrates through AppExchange to SalesForce.com.
Spoke was built to be the ultimate sales prospecting tool. By enabling sales professionals to leverage an extended network of nearly 30 million people at over 500,000 companies, Spoke delivers the information and access needed to get access to new accounts and accelerate the sales cycle.
Almost every sales organization suffers from the same problem: getting sufficient leads. Filling your pipeline is critical to hitting your number, and often times there just aren't enough prospects and leads to follow-up on. That's where Spoke comes in. Spoke allows you to search by name, title, company, geography, industry and other criteria to find the best prospects at your accounts. Then, Spoke provides the information on those people you need to get access to those decision makers.
Spoke also lets you and your sales reps cultivate leads from the collective relationships held within your organization. Spoke users can easily use the system to tap into your organization's executive-level contacts, identify people they know who may be able to introduce them to an account, and keep in touch with colleagues who could become buyers. With Spoke, your sales team can ensure that they are leaving no stone un-turned for penetrating an account.
And with Spoke Premium, corporate customers can instantly build out their pipeline by adding prospects they find in Spoke to leading CRM systems, such as Salesforce.com™ or Siebel CRM OnDemand™, with the click of a button. Users can even download prospects to a spreadsheet for calling lists or direct marketing campaigns. With Spoke, your sales team has un-paralleled visibility and access to accounts—resulting in more leads and more deals.
Spoke was built to be the ultimate sales prospecting tool. By enabling sales professionals to leverage an extended network of nearly 30 million people at over 500,000 companies, Spoke delivers the information and access needed to get access to new accounts and accelerate the sales cycle.
Almost every sales organization suffers from the same problem: getting sufficient leads. Filling your pipeline is critical to hitting your number, and often times there just aren't enough prospects and leads to follow-up on. That's where Spoke comes in. Spoke allows you to search by name, title, company, geography, industry and other criteria to find the best prospects at your accounts. Then, Spoke provides the information on those people you need to get access to those decision makers.
Spoke also lets you and your sales reps cultivate leads from the collective relationships held within your organization. Spoke users can easily use the system to tap into your organization's executive-level contacts, identify people they know who may be able to introduce them to an account, and keep in touch with colleagues who could become buyers. With Spoke, your sales team can ensure that they are leaving no stone un-turned for penetrating an account.
And with Spoke Premium, corporate customers can instantly build out their pipeline by adding prospects they find in Spoke to leading CRM systems, such as Salesforce.com™ or Siebel CRM OnDemand™, with the click of a button. Users can even download prospects to a spreadsheet for calling lists or direct marketing campaigns. With Spoke, your sales team has un-paralleled visibility and access to accounts—resulting in more leads and more deals.
Thursday, January 26, 2006
BIPT - End To End Insurance Solutions and STP
www.bipt.com BIPT provides integrated, end-to-end insurance solutions for today’s insurance marketplace. BIPT has combined its talents to offer its Property and Casualty insurance clients a single source for web-based policy and claims administration solutions. BIPT utilizes its expertise in insurance processing, insurance regulation, strategic consulting, creative design and systems engineering to provide solutions that help clients identify and capitalize on opportunities to improve and expand their businesses.
Our flagship solution, TiVA, integrates rating and quotation, underwriting, claims, and accounting management functions. Together, the features and functions of TiVA help carriers extend their application process to agents in the field, streamline the underwriting of policies, and increase their competitiveness in the marketplace.
BIPT is an IBM On Demand partner.
Our flagship solution, TiVA, integrates rating and quotation, underwriting, claims, and accounting management functions. Together, the features and functions of TiVA help carriers extend their application process to agents in the field, streamline the underwriting of policies, and increase their competitiveness in the marketplace.
BIPT is an IBM On Demand partner.
Syclo - Delivering mobile solutions to the enterprise
www.syclo.com A Tradition of Innovation and Dedication
In just ten years, Syclo's Agentry™ technology and its dedicated team of professionals have helped the company become a leader in providing mobile and wireless access to enterprise data and applications. In 1989, Richard Padula founded Competitive Advantage Systems, a consulting practice devoted to developing large-scale enterprise applications. After building a mobile solutions for Sprint, Rich recognized the high-growth opportunity in this market and founded Syclo in 1995. That same year, Syclo began developing its cornerstone technology, Agentry, a platform for extending enterprise systems and content onto mobile devices. In 1997, the company released SIM (Syclo Information Manager), one of the first solutions to enable access to corporate email, calendars and tasks via Web-enabled mobile phones and palmtop computers.
Later that year, Syclo introduced SMART--originally a software solution for technicians using Windows CE palmtops--which would evolve to become the most popular mobile software for maintenance organizations worldwide. Today SMART is used daily by thousands of technicians to access and update work orders and help organizations maximize productivity, extend asset life and keep operating costs low.
The strength of its mobile technology and a number of key customer wins led the company to develop strong alliances with leading software manufacturers such as MRO Software, which has built its Maximo Mobile Suite on Syclo's Agentry.
Today, Syclo continues to build custom mobile solutions for its customers through its mobile consulting practice and is also licensing its Agentry development platform to companies that want to develop their own mobile products. The company continues to innovate out-of-the-box software solutions that plug into leading backend systems and provide mobile access from a variety of popular handheld devices. With over 500 customers worldwide, Syclo's current focus is on developing targeted applications to serve a variety of industries.
At Syclo, we make companies more efficient through the use of handheld computers. Running software from Syclo, these handheld computers act as electronic clipboards to eliminate paperwork and improve productivity.
For ten years Syclo has delivered mobile solutions to over 550 customers in a wide variety of industries. See our industry profiles...
Delivering Results
Syclo's clients are reaping strong and sustained value from their mobile deployments. View more examples of mobile value...
A leading manufacturer reduced the cost of a single work ticket from over $10.00 to 85¢--and they complete more than 120,000 work orders each year.
A major hospital, after a low initial investment, has operating savings of more than $1.2MM a year.
Real Products & Value
Syclo has products that easily integrate into your existing systems. All Syclo products, including the Maximo Mobile Suite, are built on Agentry™ technology, which makes them 100% configurable without programming. More about our SMART Suite products...
Work Manager - Technicians receive and complete work orders and service requests.
Inventory Manager - Streamline inventory management to keep storerooms running smoothly.
Auditor/Inspector - For audits, inspections, regulatory compliance, and security.
Mobile Made Easy
With our Agentry platform, 80% of the work is done before you start--just add the specific business logic to meet your needs and or select one or more of our SMART Works pre-built functional components. With no code to write, handheld applications can be built and deployed in a matter of weeks. Some companies license Agentry to build their own mobile solutions, while others leave it to us or one of our Agentry partners. Learn more about SMART Works and Agentry successes...
In 2 weeks a university automated dorm inspections.
In 8 weeks a software vendor built a mobile extension to their work management system.
Providing the Tools to Build a Custom Application
Syclo mobile applications share a common foundation--proven Agentry technology. Refined over the past eight years, the Agentry platform makes it easy for organizations to extend their backend applications to handheld devices.
With a developer workbench that requires no code writing, mobile applications can be built, tested and deployed in just weeks. Learn more about Syclo's Agentry technology...
* Build once, deploy on multiple devices.
* Centrally develop and maintain.
* Work in and out of wireless coverage.
In just ten years, Syclo's Agentry™ technology and its dedicated team of professionals have helped the company become a leader in providing mobile and wireless access to enterprise data and applications. In 1989, Richard Padula founded Competitive Advantage Systems, a consulting practice devoted to developing large-scale enterprise applications. After building a mobile solutions for Sprint, Rich recognized the high-growth opportunity in this market and founded Syclo in 1995. That same year, Syclo began developing its cornerstone technology, Agentry, a platform for extending enterprise systems and content onto mobile devices. In 1997, the company released SIM (Syclo Information Manager), one of the first solutions to enable access to corporate email, calendars and tasks via Web-enabled mobile phones and palmtop computers.
Later that year, Syclo introduced SMART--originally a software solution for technicians using Windows CE palmtops--which would evolve to become the most popular mobile software for maintenance organizations worldwide. Today SMART is used daily by thousands of technicians to access and update work orders and help organizations maximize productivity, extend asset life and keep operating costs low.
The strength of its mobile technology and a number of key customer wins led the company to develop strong alliances with leading software manufacturers such as MRO Software, which has built its Maximo Mobile Suite on Syclo's Agentry.
Today, Syclo continues to build custom mobile solutions for its customers through its mobile consulting practice and is also licensing its Agentry development platform to companies that want to develop their own mobile products. The company continues to innovate out-of-the-box software solutions that plug into leading backend systems and provide mobile access from a variety of popular handheld devices. With over 500 customers worldwide, Syclo's current focus is on developing targeted applications to serve a variety of industries.
At Syclo, we make companies more efficient through the use of handheld computers. Running software from Syclo, these handheld computers act as electronic clipboards to eliminate paperwork and improve productivity.
For ten years Syclo has delivered mobile solutions to over 550 customers in a wide variety of industries. See our industry profiles...
Delivering Results
Syclo's clients are reaping strong and sustained value from their mobile deployments. View more examples of mobile value...
A leading manufacturer reduced the cost of a single work ticket from over $10.00 to 85¢--and they complete more than 120,000 work orders each year.
A major hospital, after a low initial investment, has operating savings of more than $1.2MM a year.
Real Products & Value
Syclo has products that easily integrate into your existing systems. All Syclo products, including the Maximo Mobile Suite, are built on Agentry™ technology, which makes them 100% configurable without programming. More about our SMART Suite products...
Work Manager - Technicians receive and complete work orders and service requests.
Inventory Manager - Streamline inventory management to keep storerooms running smoothly.
Auditor/Inspector - For audits, inspections, regulatory compliance, and security.
Mobile Made Easy
With our Agentry platform, 80% of the work is done before you start--just add the specific business logic to meet your needs and or select one or more of our SMART Works pre-built functional components. With no code to write, handheld applications can be built and deployed in a matter of weeks. Some companies license Agentry to build their own mobile solutions, while others leave it to us or one of our Agentry partners. Learn more about SMART Works and Agentry successes...
In 2 weeks a university automated dorm inspections.
In 8 weeks a software vendor built a mobile extension to their work management system.
Providing the Tools to Build a Custom Application
Syclo mobile applications share a common foundation--proven Agentry technology. Refined over the past eight years, the Agentry platform makes it easy for organizations to extend their backend applications to handheld devices.
With a developer workbench that requires no code writing, mobile applications can be built, tested and deployed in just weeks. Learn more about Syclo's Agentry technology...
* Build once, deploy on multiple devices.
* Centrally develop and maintain.
* Work in and out of wireless coverage.
Visible Path - Relationship Capital Management
www.visiblepath.com Visible Path transforms the way large companies leverage relationship capital to drive top-line revenue growth. The Visible Path platform applies the science of social network analysis to allow professionals to access the entire enterprise's trusted relationship network without invading privacy or compromising relationships. The platform integrates tightly with corporate SFA, CRM and business intelligence applications to measurably accelerate sales cycles, increase close rates, and reduce the cost of lead generation and customer acquisition. Visible Path was founded in 2002 and has received industry and analyst recognition, including profiles in the Wall Street Journal, the New York Times and Business 2.0. Visible Path is a privately-held company with investment from Kleiner Perkins Caufield & Byers. IBM On Demand partner.
Direct Insite - B2B invoices and payments
www.directinsite.com Direct Insite Corporation (DIRI.OB) is an Application Service Provider (ASP) that develops, provides and administers patented, proprietary, Internet-based Electronic Invoice Presentment and Payment (EIP&P) solutions that simplify and resolve the myriad of invoicing and customer satisfaction issues of large, multinational, enterprise customers with multiple lines of business.
Using a data centric approach, Direct Insite´s EIP&P solutions improve the delivery and management of high-volume, invoice-related data while providing its customers with a workflow system that better manages complex presentation, analysis, dispute resolution, approval and payment processes. As a result, administrative and operating expenses for both Biller and Payer are substantially reduced. Customer satisfaction is greatly enhanced.
Headquartered in Bohemia (Long Island), NY, with sales offices in Boulder, CO, Direct Insite employs a staff of 65. We are an IBM On Demand partner.
Using a data centric approach, Direct Insite´s EIP&P solutions improve the delivery and management of high-volume, invoice-related data while providing its customers with a workflow system that better manages complex presentation, analysis, dispute resolution, approval and payment processes. As a result, administrative and operating expenses for both Biller and Payer are substantially reduced. Customer satisfaction is greatly enhanced.
Headquartered in Bohemia (Long Island), NY, with sales offices in Boulder, CO, Direct Insite employs a staff of 65. We are an IBM On Demand partner.
Internoded - Wireless Managed Services
www.internoded.com InterNoded Inc., founded in 1993, is a Managed Services and Application Services Provider specializing in wireless, messaging, collaboration, and Web technologies. InterNoded builds, hosts, and supports business applications and systems that improve business processes, increase productivity, and enhance cost savings. InterNoded provides the resources for you to outsource any or all of your information technology infrastructure — allowing you to focus on your core business.
InterNoded provides the strategy and proficiency required to successfully manage complex technology lifecycles - ranging from application development and enablement to overall system management and deployment.
InterNoded's Mission is to empower our employees to build relationships with each other, with our clients and our partners. Our mutual goal is to develop, manage and support leading edge technologies that are second to none in the industry, while providing world-class customer service. We strive to significantly increase the performance of the individual, team and corporation and use our resources to support the community.
Solution Overview
Focusing on application enablement for BlackBerry® and IBM® technology, InterNoded provides the strategy and proficiency required to successfully manage complex technology lifecycles – ranging from application development and wireless enablement to overall system management and deployment.
Core Offerings
BlackBerry & BES Training, Deployment, Management, Hosting & Support
Wireless Application Development & MDS Integration
Infrastructure Outsourcing, E-Mail & Application Hosting
Consulting, Strategic Planning & Application Development
We LOVE Golf at InterNoded, and we have developed a Wireless Leaderboard to showcase the capabilities of the BlackBerry handheld and the services we offer. If you are running a golf tournament and would like to use our solution please contact golf@internoded.com
InterNoded provides the strategy and proficiency required to successfully manage complex technology lifecycles - ranging from application development and enablement to overall system management and deployment.
InterNoded's Mission is to empower our employees to build relationships with each other, with our clients and our partners. Our mutual goal is to develop, manage and support leading edge technologies that are second to none in the industry, while providing world-class customer service. We strive to significantly increase the performance of the individual, team and corporation and use our resources to support the community.
Solution Overview
Focusing on application enablement for BlackBerry® and IBM® technology, InterNoded provides the strategy and proficiency required to successfully manage complex technology lifecycles – ranging from application development and wireless enablement to overall system management and deployment.
Core Offerings
BlackBerry & BES Training, Deployment, Management, Hosting & Support
Wireless Application Development & MDS Integration
Infrastructure Outsourcing, E-Mail & Application Hosting
Consulting, Strategic Planning & Application Development
We LOVE Golf at InterNoded, and we have developed a Wireless Leaderboard to showcase the capabilities of the BlackBerry handheld and the services we offer. If you are running a golf tournament and would like to use our solution please contact golf@internoded.com
AppTix - On Demand Managed Messaging and Collaboration
www.apptix.com Apptix offers a suite of on-demand, managed messaging and collaboration solutions for small and medium businesses, serving more than 65,000 end users. Our hosted solutions offer a more affordable, reliable and secure alternative to implementing software applications in-house. This is backed by multi-tiered customer service and a highly-scalable management platform. Includes Exchange, Blackberry, etc.
Apptix, is a premiere provider of on-demand, managed messaging and collaboration solutions for small and medium businesses (SMBs).
* Our offerings, including hosted Microsoft Exchange, SharePoint and BlackBerry mobility, provide SMBs with a more affordable, reliable and secure alternative to purchasing and managing software applications in-house.
* Apptix offers On-Demand services through leading web direct properties, including
ASP-One.com, MailStreet.com and SharePointSite.com.
* Leading channel partners like IBM, Bell Canada, Hewlett Packard, NTT Verio and Savvis have selected the Apptix platform, which supports a full range of private-label solutions and is backed by a multi-tiered customer service organization.
* Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. We also have strong technology partnerships with leading vendors like Research in Motion and Citrix.
Apptix can deliver for you:
Apptix has a seasoned management team, with deep SMB market knowledge and expertise in software as a service (SaaS). We are well-positioned to deliver unified messaging and collaboration solutions to a global market for SaaS applications that IDC has forecasted will reach $10.7 billion by 2009.
Apptix, is a premiere provider of on-demand, managed messaging and collaboration solutions for small and medium businesses (SMBs).
* Our offerings, including hosted Microsoft Exchange, SharePoint and BlackBerry mobility, provide SMBs with a more affordable, reliable and secure alternative to purchasing and managing software applications in-house.
* Apptix offers On-Demand services through leading web direct properties, including
ASP-One.com, MailStreet.com and SharePointSite.com.
* Leading channel partners like IBM, Bell Canada, Hewlett Packard, NTT Verio and Savvis have selected the Apptix platform, which supports a full range of private-label solutions and is backed by a multi-tiered customer service organization.
* Apptix is a Microsoft Gold Certified Partner for Hosting and Application Services. We also have strong technology partnerships with leading vendors like Research in Motion and Citrix.
Apptix can deliver for you:
Apptix has a seasoned management team, with deep SMB market knowledge and expertise in software as a service (SaaS). We are well-positioned to deliver unified messaging and collaboration solutions to a global market for SaaS applications that IDC has forecasted will reach $10.7 billion by 2009.
Digital Union - Sourcing Management
www.digitalunion.com Digital Union software enables the world's leading organisations to manage their procurement and customer service practices more creatively and cost-effectively.
ezMarket's sourcing and procurement tools deliver a 'Win-Win' platform for buyers and suppliers by preserving the subtleties of real-world purchasing relationships; and Speak-ez's voice tools focus your customer service agents on higher value tasks by automating standard consumer call routines.
Founded in 1998, Digital Union has established a portfolio of 160 market leading customers in every major geography, including Tesco, Petro Canada, RadioShack, Walgreens, JCPenney, and Marks and Spencer; as well as an international network of premier go-to-market partners, such as IBM and KPMG.
Digital Union is headquartered in Guildford, Surrey, United Kingdom. The company is one of the fastest growing in the United Kingdom.
Digital Union's flagship product ezMarket has won four IBM Beacon awards in consecutive years - a feat never achieved before now. The Beacon award is provided to IBM business partners that have excelled in providing quality e-business solutions to global customers based on IBM technology.
Digital Union was also ranked in the top half of Deloitte & Touche's 2004 'Fast 50' after establishing a 469% growth rate over the past five years. The Deloitte Technology Fast 50 is a ranking of the 50 fastest growing technology companies in the major European regions.
ezMarket's sourcing and procurement tools deliver a 'Win-Win' platform for buyers and suppliers by preserving the subtleties of real-world purchasing relationships; and Speak-ez's voice tools focus your customer service agents on higher value tasks by automating standard consumer call routines.
Founded in 1998, Digital Union has established a portfolio of 160 market leading customers in every major geography, including Tesco, Petro Canada, RadioShack, Walgreens, JCPenney, and Marks and Spencer; as well as an international network of premier go-to-market partners, such as IBM and KPMG.
Digital Union is headquartered in Guildford, Surrey, United Kingdom. The company is one of the fastest growing in the United Kingdom.
Digital Union's flagship product ezMarket has won four IBM Beacon awards in consecutive years - a feat never achieved before now. The Beacon award is provided to IBM business partners that have excelled in providing quality e-business solutions to global customers based on IBM technology.
Digital Union was also ranked in the top half of Deloitte & Touche's 2004 'Fast 50' after establishing a 469% growth rate over the past five years. The Deloitte Technology Fast 50 is a ranking of the 50 fastest growing technology companies in the major European regions.
Corente - On Demand applications delivery
www.corente.com Corente's software and services provide on-demand applications delivery with integrated security and performance monitoring, alerting, and reporting. Corente also provides automated provisioning, configuration, and management with a design that delivers a complete environment for distributed applications. Our solution is built on a comprehensive yet simple, flexible, and resilient business process to deploy, secure, and manage globally distributed applications. Corente's solution is available as an on-demand service or as a software suite that allows customers to create their own on-demand environment. We are an IBM On Demand partner.
With Corente's solution, enterprises can rapidly and securely deploy applications to their locations, customers, and business partners. The ease and reliability of this delivery creates opportunities to enhance customer service, improve efficiency, speed decision-making, and promote business transparency. Solution providers can differentiate their IP services by implementing a suite of automated managed services.
With locations in over 50 countries, Corente's customers include many premier brands that utilized application-driven or business-driven decision making, are focused on a customer-intimate service delivery strategy, and whose profitability is driven by the quality, availability, and performance of their networks. These customers include Illinois Tool Works, SAIC, the United Nations, and Mitsubishi.
With Corente's solution, enterprises can rapidly and securely deploy applications to their locations, customers, and business partners. The ease and reliability of this delivery creates opportunities to enhance customer service, improve efficiency, speed decision-making, and promote business transparency. Solution providers can differentiate their IP services by implementing a suite of automated managed services.
With locations in over 50 countries, Corente's customers include many premier brands that utilized application-driven or business-driven decision making, are focused on a customer-intimate service delivery strategy, and whose profitability is driven by the quality, availability, and performance of their networks. These customers include Illinois Tool Works, SAIC, the United Nations, and Mitsubishi.
VerticalNet XE - Netmarkets and Supply Chains
www.verticalnet.com Verticalnet (is a leading provider of supply management solutions. Going beyond traditional spend management and sourcing approaches, Verticalnet's solutions provide the visibility, insight and control required to identify, realize and sustain value from supply management initiatives.
Large enough to help customers attain supply management success worldwide, yet nimble enough to remain focused on customer care and customer priorities, Verticalnet has helped numerous Global 2000 companies take their supply management efforts to the next level through an optimal blend of leading software, comprehensive services, and deep domain expertise.
Large enough to help customers attain supply management success worldwide, yet nimble enough to remain focused on customer care and customer priorities, Verticalnet has helped numerous Global 2000 companies take their supply management efforts to the next level through an optimal blend of leading software, comprehensive services, and deep domain expertise.
PTC - Product Lifecycle Management (PLM) Solutions
www.ptc.com This well known company, with its Windchill product, is now offering Services, via IBM On Demand. PTC is helping the world’s best companies to optimize product development. As a leading supplier of Product Lifecycle Management and Enterprise Content Management solutions for over 40,000 companies of all sizes, PTC enables manufacturing, services, publishing, and government organizations to optimize the development of physical and information products. With the combination of our market-leading Product Development System and our 20 years of product development process knowledge, PTC customers are winning by improving their time-to-market, quality, and productivity.
OpenAir - Professional Services Automation
www.openair.com OpenAir® Professional Services Automation (PSA) software is the key to services excellence: Improve utilization—keep your team on the right projects. Improve cash flow—accelerate billing and collections. Our full suite of on-demand, integrated applications, from timesheets and expense reports to complex project and resource management, requires nothing more than a browser, and supports a variety of mobile devices, including Blackberry.
OpenAir started with a simple vision: that professional services organizations needed a more effective way to manage their key assets, namely their employees and their expertise. Just as ERP systems improved manufacturing operations, software could help service firms and internal service groups operate more effectively and profitably.
Leveraging the Internet
At the same time, the Web was revolutionizing the way companies could offer software solutions. Web-based software, whether delivered as an ASP or installed onsite, represents a dramatic leap ahead of traditional client/server software. It is instantly accessible from anywhere, for easy collaboration among authorized users. There's no software to buy, install, or maintain, so it is fast and affordable to deploy. It's secure and private, and offers state-of-the-art data backup and protection.
Manage resources, projects, knowledge, finances
So OpenAir built a business around its vision, developing a comprehensive suite of Web-native software applications that help PSOs manage their resources, projects, knowledge, and finances. OpenAir quickly earned praise of industry analysts and the attention of key industry players, including IBM, who chose OpenAir as an e-business Partner and xSP Prime Partner.
Serving the World's Best Services Organizations
The award-winning OpenAir solution serves leading services professionals at companies worldwide. Our customers include internal professional services groups, IT and management consulting firms, law firms, accounting firms, advertising and PR agencies, Internet Services firms, and internal IT groups.
OpenAir started with a simple vision: that professional services organizations needed a more effective way to manage their key assets, namely their employees and their expertise. Just as ERP systems improved manufacturing operations, software could help service firms and internal service groups operate more effectively and profitably.
Leveraging the Internet
At the same time, the Web was revolutionizing the way companies could offer software solutions. Web-based software, whether delivered as an ASP or installed onsite, represents a dramatic leap ahead of traditional client/server software. It is instantly accessible from anywhere, for easy collaboration among authorized users. There's no software to buy, install, or maintain, so it is fast and affordable to deploy. It's secure and private, and offers state-of-the-art data backup and protection.
Manage resources, projects, knowledge, finances
So OpenAir built a business around its vision, developing a comprehensive suite of Web-native software applications that help PSOs manage their resources, projects, knowledge, and finances. OpenAir quickly earned praise of industry analysts and the attention of key industry players, including IBM, who chose OpenAir as an e-business Partner and xSP Prime Partner.
Serving the World's Best Services Organizations
The award-winning OpenAir solution serves leading services professionals at companies worldwide. Our customers include internal professional services groups, IT and management consulting firms, law firms, accounting firms, advertising and PR agencies, Internet Services firms, and internal IT groups.
Janeeva - Out Tasking Management
www.janeeva.com A few miles from Janeeva’s headquarters, 100 years ago, Henry Ford built a plant to manufacture the Model T automobile. A marvel of vertical integration, the plant manufactured everything from rolled steel to axles, car bodies to engines. The plant even made its own glass. It was possible to make everything internally because the Model T was composed of only 700 parts. In today’s car, the radio alone has more parts.
The increased complexity of manufacturing gave rise to the outsourcing industry. New companies sprang up that specialized in manufacturing just one part of the entire product. The automotive industry took advantage of outsourcing because these specialty companies could manufacture the parts faster, better and cheaper than could be done in-house.
Just as with manufacturing, back-office work has become increasingly complex. And, as with manufacturing, the solution to the increasing complexity of back-office work is to do less of it in-house, or, to outsource. However, while manufacturing is a discreet process, BPO (Business Process Outsourcing) tends to be a continuous process. It requires management and cross-cultural understanding to achieve and maintain a good working relationship. White-collar work is much less structured and rule-bound than manufacturing processes. Unstructured work is difficult to perform over long distances and without active direction and management workers are apt to get lost.
The paradigm shift occurring right now has been brought about by the Internet enabling of offshore (transferring work from one country to another) outsourcing (moving work from one company to another) and a truly global economy. Janeeva is at the forefront of this shift, supplying software products and services to those leaders in the economy riding the wave of the benefits (faster, better, cheaper) of outsourcing.
Janeeva executives, mindful of the opportunities that paradigm shifts present, positioned Janeeva to enable the offshoring shift to happen faster, with less stress, and with guaranteed results for clients.
The increased complexity of manufacturing gave rise to the outsourcing industry. New companies sprang up that specialized in manufacturing just one part of the entire product. The automotive industry took advantage of outsourcing because these specialty companies could manufacture the parts faster, better and cheaper than could be done in-house.
Just as with manufacturing, back-office work has become increasingly complex. And, as with manufacturing, the solution to the increasing complexity of back-office work is to do less of it in-house, or, to outsource. However, while manufacturing is a discreet process, BPO (Business Process Outsourcing) tends to be a continuous process. It requires management and cross-cultural understanding to achieve and maintain a good working relationship. White-collar work is much less structured and rule-bound than manufacturing processes. Unstructured work is difficult to perform over long distances and without active direction and management workers are apt to get lost.
The paradigm shift occurring right now has been brought about by the Internet enabling of offshore (transferring work from one country to another) outsourcing (moving work from one company to another) and a truly global economy. Janeeva is at the forefront of this shift, supplying software products and services to those leaders in the economy riding the wave of the benefits (faster, better, cheaper) of outsourcing.
Janeeva executives, mindful of the opportunities that paradigm shifts present, positioned Janeeva to enable the offshoring shift to happen faster, with less stress, and with guaranteed results for clients.
CoreSense - On Demand Retail Management
www.coresense.com CORESense, founded in 2000, provides an end-to-end solution for today’s small- to mid-size retail enterprises with multi-channel sales strategies.
CORESense has experienced triple digit growth since its founding, reflecting the strength of its entirely web-based platform. CORESense technology, unparalleled in scalability and functionality, represents a new era of software programming, away from modular and vertical integration models, that harnesses dynamic functionality powered by the Internet.
CORESense is headquartered in Saratoga Springs, New York, a tranquil three hours from Boston and New York City.
CORESense has experienced triple digit growth since its founding, reflecting the strength of its entirely web-based platform. CORESense technology, unparalleled in scalability and functionality, represents a new era of software programming, away from modular and vertical integration models, that harnesses dynamic functionality powered by the Internet.
CORESense is headquartered in Saratoga Springs, New York, a tranquil three hours from Boston and New York City.
WorkStream - Internet recruiting, talent management and applicant tracking
www.workstream.com Workstream provides enterprise workforce management solutions and services that help companies manage the entire employee lifecycle - from recruitment to retirement. Our solutions are offered on a monthly subscription basis, under a Software as a Service (SaaS) model that help companies cost-effectively maximize workforce productivity, engagement, and satisfaction by applying business discipline to key people processes.
Workstream, like many SaaS providers, is a systems integrator who offers the integrated solution as a service. Look at their partner list.
The Workstream TalentCenter: Easy access to comprehensive solutions
All of Workstream's products are accessed through the Workstream TalentCenter , a web-based portal that aggregates and integrates all of the resources relevant to workforce management. Addressing all key phases of the employee lifecycle - recruiting, benefits, performance, compensation, rewards and transition - the Workstream TalentCenter meets the needs of a broad range of constituencies:
* For managers: A single, consolidated view of resources for managing talent
* For employees: A simple, personalized view of the resources for self-management
* For HR: An open, extensible framework for controlling employee lifecycle processes.
From a single, secure sign-on, the Workstream TalentCenter provides a role-based user experience, delivering appropriate access to content and applications within a set of process-focused "channels."
The right choice for enterprise workforce management
A public company with proven stability, Workstream is the premier provider of enterprise workforce management solutions, and the only company to address the complete employee lifecycle. Our ASP solution delivery model makes it easy for companies to deploy new functionality to their TalentCenter, providing demonstrable value and rapid return on investment (ROI). Easy to use and readily accessible, Workstream TalentCenter is a cost-effective, open alternative to the multiple, non-integrated enterprise systems required to deliver similar functionality.
Workstream, like many SaaS providers, is a systems integrator who offers the integrated solution as a service. Look at their partner list.
The Workstream TalentCenter: Easy access to comprehensive solutions
All of Workstream's products are accessed through the Workstream TalentCenter , a web-based portal that aggregates and integrates all of the resources relevant to workforce management. Addressing all key phases of the employee lifecycle - recruiting, benefits, performance, compensation, rewards and transition - the Workstream TalentCenter meets the needs of a broad range of constituencies:
* For managers: A single, consolidated view of resources for managing talent
* For employees: A simple, personalized view of the resources for self-management
* For HR: An open, extensible framework for controlling employee lifecycle processes.
From a single, secure sign-on, the Workstream TalentCenter provides a role-based user experience, delivering appropriate access to content and applications within a set of process-focused "channels."
The right choice for enterprise workforce management
A public company with proven stability, Workstream is the premier provider of enterprise workforce management solutions, and the only company to address the complete employee lifecycle. Our ASP solution delivery model makes it easy for companies to deploy new functionality to their TalentCenter, providing demonstrable value and rapid return on investment (ROI). Easy to use and readily accessible, Workstream TalentCenter is a cost-effective, open alternative to the multiple, non-integrated enterprise systems required to deliver similar functionality.
Starway Service - Employee Performance Management
www.starwayservice.com Small and Mid-sized Businesses Can Now Benefit from Decades of Research and Real-World Best Practices for Employee Performance Management that was Only Accessible to the Fortune 1000.
Lexis Nexis
www.lexisnexis.com Is this SaaS? Is Reuters? They deliver services over networks. they do it one to many. They do for rent. But aren't they publishers and analysts? What exactly is SaaS?
The LexisNexis Group provides information to legal, corporate, government and academic markets, and publishes legal, tax and regulatory information, via online, hardcopy print and CD-ROM formats. The global legal and information division of Reed Elsevier plc, LexisNexis Group combines dozens of brands that are leaders within their respective markets, including Butterworths, Les Editions du Juris Classeur and Martindale-Hubbell®.
LexisNexis Group is the global legal publishing arm of Reed Elsevier, the Anglo-Dutch world-leading publisher and information provider. Sister business units provide global science, business-to-business and education publishing services for their markets.
LexisNexis Group unites strong brands, pioneering technologies and premium information for customers in the legal, corporate, government and academic markets. More than two-thirds of its revenue is generated in the North American marketplace. At the same time the Group is the market leader in the United Kingdom and the British Commonwealth and major publisher in the legal, tax and regulatory markets in Continental Europe and Latin America.
The Group is divided into four main operating units: North American Legal markets, U.S. Corporate and Federal markets, Martindale-Hubbell and the International Division. The division which comprises the Group's publishing assets, is regionally organized, in Europe, Asia-Pacific and Latin America. These include the market-leading Butterworths companies in the UK and British Commonwealth, Les Editions du Juris Classeur in France, and many other companies that are household names in their markets.
The Group's products are available via the World Wide Web, dial-up online, CD-ROM and hardcopy print. The thousands of titles available via LexisNexis Group products offer access to some of the most recognized and authoritative sources in the world today.
A trusted source, LexisNexis Group offers targeted Web information solutions that can be integrated into customer business processes and systems. LexisNexis Web and dial-up online solutions combine searchable access to more than three billion documents from thousands of sources with leading edge systems and tools for managing this content. LexisNexis delivers a high quality resource with which to build legal research and knowledge-management solutions for the entire enterprise.
The Lexis® service, the first commercial, full-text legal information service, began in 1973 to help legal practitioners research the law more efficiently. The companion Nexis® news and business information service launched in 1979 to richen research with recent and archival news and financial information. Since that time, the service has grown to become the largest news and business online information service, including comprehensive company, country, financial, demographic, market research and industry reports. Providing access to thousands of worldwide newspapers, magazines, trade journals, industry newsletters, tax and accounting information, financial data, public records, legislative records, data on companies and their executives makes the LexisNexis® service an indispensable tool for gathering information and providing accurate answers.
The LexisNexis Group provides information to legal, corporate, government and academic markets, and publishes legal, tax and regulatory information, via online, hardcopy print and CD-ROM formats. The global legal and information division of Reed Elsevier plc, LexisNexis Group combines dozens of brands that are leaders within their respective markets, including Butterworths, Les Editions du Juris Classeur and Martindale-Hubbell®.
LexisNexis Group is the global legal publishing arm of Reed Elsevier, the Anglo-Dutch world-leading publisher and information provider. Sister business units provide global science, business-to-business and education publishing services for their markets.
LexisNexis Group unites strong brands, pioneering technologies and premium information for customers in the legal, corporate, government and academic markets. More than two-thirds of its revenue is generated in the North American marketplace. At the same time the Group is the market leader in the United Kingdom and the British Commonwealth and major publisher in the legal, tax and regulatory markets in Continental Europe and Latin America.
The Group is divided into four main operating units: North American Legal markets, U.S. Corporate and Federal markets, Martindale-Hubbell and the International Division. The division which comprises the Group's publishing assets, is regionally organized, in Europe, Asia-Pacific and Latin America. These include the market-leading Butterworths companies in the UK and British Commonwealth, Les Editions du Juris Classeur in France, and many other companies that are household names in their markets.
The Group's products are available via the World Wide Web, dial-up online, CD-ROM and hardcopy print. The thousands of titles available via LexisNexis Group products offer access to some of the most recognized and authoritative sources in the world today.
A trusted source, LexisNexis Group offers targeted Web information solutions that can be integrated into customer business processes and systems. LexisNexis Web and dial-up online solutions combine searchable access to more than three billion documents from thousands of sources with leading edge systems and tools for managing this content. LexisNexis delivers a high quality resource with which to build legal research and knowledge-management solutions for the entire enterprise.
The Lexis® service, the first commercial, full-text legal information service, began in 1973 to help legal practitioners research the law more efficiently. The companion Nexis® news and business information service launched in 1979 to richen research with recent and archival news and financial information. Since that time, the service has grown to become the largest news and business online information service, including comprehensive company, country, financial, demographic, market research and industry reports. Providing access to thousands of worldwide newspapers, magazines, trade journals, industry newsletters, tax and accounting information, financial data, public records, legislative records, data on companies and their executives makes the LexisNexis® service an indispensable tool for gathering information and providing accurate answers.
Authoria - Integrated Talent Management
www.authoria.com Authoria is the leading provider of integrated strategic Human Capital Management (HCM) solutions helping employers increase the business value of their workforce.
The Authoria Advisor Series includes recruiting management, performance management, compensation management, succession planning, and benefit and policy communication while providing just-in-time knowledge and coaching for managers and employees.
Authoria’s award-winning solutions have proven successful for more than 300 large employers, representing more than 10 million employees. Customer companies include Boeing, Prudential, Pfizer, Raytheon, Reuters and Unocal.
Based in Waltham, MA, Authoria has been ranked four times by Inc. Magazine as one of America's fastest-growing private companies and has been recognized by Deloitte & Touche in the New England Fast 50 four times and the National Fast 500 three times.
The Authoria Advisor Series includes recruiting management, performance management, compensation management, succession planning, and benefit and policy communication while providing just-in-time knowledge and coaching for managers and employees.
Authoria’s award-winning solutions have proven successful for more than 300 large employers, representing more than 10 million employees. Customer companies include Boeing, Prudential, Pfizer, Raytheon, Reuters and Unocal.
Based in Waltham, MA, Authoria has been ranked four times by Inc. Magazine as one of America's fastest-growing private companies and has been recognized by Deloitte & Touche in the New England Fast 50 four times and the National Fast 500 three times.
Concur - Expense Management and Travel Solutions and Services
www.concur.com A company built on the premise of driving the costs out of business through innovation, Concur has been helping organizations of all sizes manage their expense reporting process since 1993.
We deliver proven solutions for streamlining travel and entertainment expense reports. As the undisputed world leader in this field, we serve thousands of expense management customers with millions of deployed users all over the world. Concur's solutions are designed to be quick and easy to implement as well as affordable to organizations around the world. Our focus is and always will be geared toward helping our clients achieve ROI.
Concur has announced that it has agreed to acquire Outtask, Inc., provider of the market leading Cliqbook corporate travel booking solution. The acquisition of Outtask solidifies Concur’s position as the only on-demand provider with a seamless set of solutions focused on Corporate Expense Management.
The acquisition of Outtask strengthens and expands Concur’s on-demand Corporate Expense Management services. By adding powerful new online booking capabilities, Concur can now enable organizations of any size to drive the costs out of travel procurement and streamline business processes like expense reporting and vendor payment while delivering enhanced visibility into the company’s corporate expenses.
We deliver proven solutions for streamlining travel and entertainment expense reports. As the undisputed world leader in this field, we serve thousands of expense management customers with millions of deployed users all over the world. Concur's solutions are designed to be quick and easy to implement as well as affordable to organizations around the world. Our focus is and always will be geared toward helping our clients achieve ROI.
Concur has announced that it has agreed to acquire Outtask, Inc., provider of the market leading Cliqbook corporate travel booking solution. The acquisition of Outtask solidifies Concur’s position as the only on-demand provider with a seamless set of solutions focused on Corporate Expense Management.
The acquisition of Outtask strengthens and expands Concur’s on-demand Corporate Expense Management services. By adding powerful new online booking capabilities, Concur can now enable organizations of any size to drive the costs out of travel procurement and streamline business processes like expense reporting and vendor payment while delivering enhanced visibility into the company’s corporate expenses.
SSA Global - Supply and Customer Chain Management
www.saaglobal.com It's a demand-driven world. Be a demand-driven enterprise.
SSA Global extended ERP can help you make your customers' demands drive your entire enterprise. Whether you’re looking to implement a demand-driven supply network, develop an enterprise-wide compliance framework, or move to an open, cost effective service-oriented architecture, we can help. Let's get started. Tell us how we can work together to make the concept of a demand-driven enterprise a reality for your organization – built on processes, infrastructure, and information flows that can sense and react to changing demand in real time.
SSA Global extended ERP can help you make your customers' demands drive your entire enterprise. Whether you’re looking to implement a demand-driven supply network, develop an enterprise-wide compliance framework, or move to an open, cost effective service-oriented architecture, we can help. Let's get started. Tell us how we can work together to make the concept of a demand-driven enterprise a reality for your organization – built on processes, infrastructure, and information flows that can sense and react to changing demand in real time.
nSite - Quote and channel management your way
www.nsite.com Nsite provides low cost, on demand, self service Quote, Proposal and Channel Management solutions that companies can easily customize to exactly match how they do business with customers and channel partners. Unlike the typical "running sales by spreadsheet", with Nsite organizations get instant visibility and control so they can manage their sales channels more efficiently and gain a competitive advantage.
Nsite has introduced the world to a powerful new way to easily customize applications to exactly match the unique requirements of individual companies. For far too long business has had to work around the constraints of enterprise software. With Nsite Quote, Proposal and Channel Management applications customers can easily make their own changes and enhancements without the help of IT or high-priced vendors. To make a change to the applications, users with the right security privileges can simply click an edit button and use the drag and drop, drag and move, table and grid metaphors to easily change labels, add functionality and move objects around the application.
Nsite automates quote, proposal and channel management processes that require judgment, decision making and approval and are currently being done using e-mail with attachments, faxing and paper. The AJAX-enabled Nsite On Demand platform makes customizing and building applications faster and more affordable than ever. Delivered as a subscription-based service via the web and hosted by IBM, Nsite enables continuous improvement of user-driven processes. Today over 7,000 users in 21 countries are accessing Nsite to customize, build and automate a wide variety of people-centric processes and applications.
History
Nsite was created to solve the problem of automating highly dynamic people-to-people approval processes in small and medium businesses. These are processes that traditional packaged applications have failed to address because they are too inflexible to manage the variability in most standard operating procedures. The innovative approach Nsite takes harvests the knowledge of the organization in real-time, including actual business policies and process patterns, and allows users to gain control over manual processes and gain visibility to bottlenecks and process flows.
The success of Nsite is a direct result of our absolute commitment to the success of our customers and partners. Many of our customers see immediate gains in productivity after only a few days of using the Nsite service.
Nsite has introduced the world to a powerful new way to easily customize applications to exactly match the unique requirements of individual companies. For far too long business has had to work around the constraints of enterprise software. With Nsite Quote, Proposal and Channel Management applications customers can easily make their own changes and enhancements without the help of IT or high-priced vendors. To make a change to the applications, users with the right security privileges can simply click an edit button and use the drag and drop, drag and move, table and grid metaphors to easily change labels, add functionality and move objects around the application.
Nsite automates quote, proposal and channel management processes that require judgment, decision making and approval and are currently being done using e-mail with attachments, faxing and paper. The AJAX-enabled Nsite On Demand platform makes customizing and building applications faster and more affordable than ever. Delivered as a subscription-based service via the web and hosted by IBM, Nsite enables continuous improvement of user-driven processes. Today over 7,000 users in 21 countries are accessing Nsite to customize, build and automate a wide variety of people-centric processes and applications.
History
Nsite was created to solve the problem of automating highly dynamic people-to-people approval processes in small and medium businesses. These are processes that traditional packaged applications have failed to address because they are too inflexible to manage the variability in most standard operating procedures. The innovative approach Nsite takes harvests the knowledge of the organization in real-time, including actual business policies and process patterns, and allows users to gain control over manual processes and gain visibility to bottlenecks and process flows.
The success of Nsite is a direct result of our absolute commitment to the success of our customers and partners. Many of our customers see immediate gains in productivity after only a few days of using the Nsite service.
noHold - Web based self-service solutions
www.nohold.com noHold is the leader in self-service and call center agent-assisted knowledge management. Our primary differential advantage is that our Web-based tools are the most diagnostic in our market space and give the user the single best answer or solution to their question or problem. Using our patented technology, combining a Natural Language Processor and Inferential Engine, users engage with Virtual Agents that mimic the human call center experience. We create Virtual Agents that compete for customer preference with more costly alternatives like call centers for the customer’s preference.
Our products assist major corporations in changing user preference from the more expensive mediums of voice (phones), chat, and email to the lower cost of Web self-service delivery.
We integrate with all standards-based applications -- including the leading CRM and Help Desk products -- to produce an integrated landscape, optimizing the customer experience.
A hallmark of our tools is the ease of deployment and ease of management. Typically, solutions are up and running in 6 to 8 weeks. Our products have built in editing, management and workflow functionality.
Our technology has been deployed by prominent global brands such as Aspect Communications, Hughes Network Systems, Extreme Networks, and Logitech. It has enabled all of our customers to lower the cost of support -- while increasing customer satisfaction. Every one of our customers has procured more software after their initial orders.
Our products assist major corporations in changing user preference from the more expensive mediums of voice (phones), chat, and email to the lower cost of Web self-service delivery.
We integrate with all standards-based applications -- including the leading CRM and Help Desk products -- to produce an integrated landscape, optimizing the customer experience.
A hallmark of our tools is the ease of deployment and ease of management. Typically, solutions are up and running in 6 to 8 weeks. Our products have built in editing, management and workflow functionality.
Our technology has been deployed by prominent global brands such as Aspect Communications, Hughes Network Systems, Extreme Networks, and Logitech. It has enabled all of our customers to lower the cost of support -- while increasing customer satisfaction. Every one of our customers has procured more software after their initial orders.
DigiPrise - On Demand Customer Management
www.digiprise.com Digiprise, Inc. provides a CRM/ERM solution for small to mid-size services companies. Digiprise On-Demand Service Management solution integrates a company's pre-sales & post sales service delivery process. Digiprise solution focuses on customer management increasing customer retention & satisfaction. Being a hosted solution, customers benefit by having a Low Total Cost of Ownership (TCO) with customizability, extensibility built into the product. Our unique pay-as-you-go model allows customers to pay little to no upfront fees and only pay a monthly fee based on number of users.
History
Founded in 2001 by industry veterans in the Enterprise applications & hosted applications industry with a vision to provide a customer focused CRM solution that not only automates the Sales processes but also helps with Employee & Customer Management. Digiprise is the first company to provide an integrated CRM & ERM solution to provide a unified customer view across the Enterprise.
History
Founded in 2001 by industry veterans in the Enterprise applications & hosted applications industry with a vision to provide a customer focused CRM solution that not only automates the Sales processes but also helps with Employee & Customer Management. Digiprise is the first company to provide an integrated CRM & ERM solution to provide a unified customer view across the Enterprise.
WebEx - Web Conferencing
www.webex.com WebEx creates solutions for organizations worldwide to meet their most ambitious goals for marketing, sales, training, and support including:
* WebEx Meeting Center™ to keep teams coordinated and projects on track
* WebEx Sales Center to accelerate sales cycles and close more deals
* WebEx Event Center™ to maximize the impact of large online events
* WebEx Training Center to deliver engaging interactive training
* WebEx Support Center to support remote users as easily as if they were on site
Founded in 1996 WebEx has grown into the worldwide leader in online meeting applications, with 12,000 customers around the world. On an average day more than 30,000 meetings take place over the WebEx MediaTone Network. On a busy day that number can exceed 150,000. Our 1,800 employees ensure that our technological advances continue without sacrificing the reliability and security that enables on-demand collaboration. Our customers understand why we are the proven technology leader, with first-class global support.
How WebEx became the #1 web conference provider in the world
WebEx began with a vision: to use the Web to bring people together from around the world to collaborate and work collectively on creative ideas and business.
When WebEx was founded in 1996, emerging digital communications standards, such as ISDN and Switched Digital Service, led to the development of video conferencing, a market which took off. Users were excited by the possibilities of extended learning, keynote events, and multimedia presentations combining live video and audio—without the time and expense of traditional conferences.
WebEx worked to overcome the common barriers of the user conferencing software available at that time. Most users found it painstaking—if not impossible—to customize these applications into a useful solution to meet their business needs. Also, video tended to focus on people and their faces—relegating to a minor role the information they were trying to convey. The result: a lot of conferencing software was sold, but very little was used.
WebEx began with a clean slate, taking advantage of Internet technology to design collaboration solutions that hide all the complexities. With WebEx, there’s no need to worry about ports, platforms, versions, firewalls—or even the Internet. All you need to run effective online meetings is a browser and a phone. Collaborating with colleagues using WebEx solutions is now as easy as point and click—making it effortless to meet with anyone, anywhere, at any time.
Leading the way in web conferencing
WebEx took an early, decisive lead—where it remains today—in the commercial web conferencing market with a robust solution that provides the spontaneity and interactivity of face-to-face meetings. With WebEx, users share presentations, applications, documents and desktops, with full-motion video and integrated audio, all in a rich-multimedia environment.
Today, organizations use WebEx meeting applications across many industries—including financial services, high-tech, healthcare, pharmaceutical, communications, manufacturing, government, and management consulting—and support every stage of both customer and product lifecycles, driving results in sales, marketing, fulfillment, product development, manufacturing, training, and support with real-time collaboration.
How We Stay Number One
* Continued innovative solutions. Our specialized solutions seamlessly integrate into your workflow, making your company more effective, productive, and profitable.
* Outstanding service and support. From comprehensive training and support to flexible packaging and pricing, WebEx focuses on maximizing your effectiveness.
* World-class technology. WebEx builds on-demand applications on an unrivaled, global architecture dedicated to performance and "always on" reliability.
* State-of-the-art security and confidentiality. WebEx encrypts every meeting ensuring that your most sensitive communication stays private. No traces of any meeting are ever retained on the network unless you record it specifically for future use.
* WebEx Meeting Center™ to keep teams coordinated and projects on track
* WebEx Sales Center to accelerate sales cycles and close more deals
* WebEx Event Center™ to maximize the impact of large online events
* WebEx Training Center to deliver engaging interactive training
* WebEx Support Center to support remote users as easily as if they were on site
Founded in 1996 WebEx has grown into the worldwide leader in online meeting applications, with 12,000 customers around the world. On an average day more than 30,000 meetings take place over the WebEx MediaTone Network. On a busy day that number can exceed 150,000. Our 1,800 employees ensure that our technological advances continue without sacrificing the reliability and security that enables on-demand collaboration. Our customers understand why we are the proven technology leader, with first-class global support.
How WebEx became the #1 web conference provider in the world
WebEx began with a vision: to use the Web to bring people together from around the world to collaborate and work collectively on creative ideas and business.
When WebEx was founded in 1996, emerging digital communications standards, such as ISDN and Switched Digital Service, led to the development of video conferencing, a market which took off. Users were excited by the possibilities of extended learning, keynote events, and multimedia presentations combining live video and audio—without the time and expense of traditional conferences.
WebEx worked to overcome the common barriers of the user conferencing software available at that time. Most users found it painstaking—if not impossible—to customize these applications into a useful solution to meet their business needs. Also, video tended to focus on people and their faces—relegating to a minor role the information they were trying to convey. The result: a lot of conferencing software was sold, but very little was used.
WebEx began with a clean slate, taking advantage of Internet technology to design collaboration solutions that hide all the complexities. With WebEx, there’s no need to worry about ports, platforms, versions, firewalls—or even the Internet. All you need to run effective online meetings is a browser and a phone. Collaborating with colleagues using WebEx solutions is now as easy as point and click—making it effortless to meet with anyone, anywhere, at any time.
Leading the way in web conferencing
WebEx took an early, decisive lead—where it remains today—in the commercial web conferencing market with a robust solution that provides the spontaneity and interactivity of face-to-face meetings. With WebEx, users share presentations, applications, documents and desktops, with full-motion video and integrated audio, all in a rich-multimedia environment.
Today, organizations use WebEx meeting applications across many industries—including financial services, high-tech, healthcare, pharmaceutical, communications, manufacturing, government, and management consulting—and support every stage of both customer and product lifecycles, driving results in sales, marketing, fulfillment, product development, manufacturing, training, and support with real-time collaboration.
How We Stay Number One
* Continued innovative solutions. Our specialized solutions seamlessly integrate into your workflow, making your company more effective, productive, and profitable.
* Outstanding service and support. From comprehensive training and support to flexible packaging and pricing, WebEx focuses on maximizing your effectiveness.
* World-class technology. WebEx builds on-demand applications on an unrivaled, global architecture dedicated to performance and "always on" reliability.
* State-of-the-art security and confidentiality. WebEx encrypts every meeting ensuring that your most sensitive communication stays private. No traces of any meeting are ever retained on the network unless you record it specifically for future use.
EDS Agility Alliance - Working with the best partners to make your business agile
www.eds.com The EDS Agility Alliance is a federation of market-leading infrastructure, application and business process providers chartered with driving industry innovation and cost leadership through the development and delivery of EDS' Agile Enterprise Platform.
EDS Agility Alliance
Each member of this alliance brings unprecedented domain, technology and thought leadership to the federation – providing our joint clients with the best integrated technology and business services now and in the future.
An example: The EDS-Siebel alliance is establishing a key transformational BPO offering with capabilities that will become the gold standard in the industry.
EDS Agility Alliance
Each member of this alliance brings unprecedented domain, technology and thought leadership to the federation – providing our joint clients with the best integrated technology and business services now and in the future.
An example: The EDS-Siebel alliance is establishing a key transformational BPO offering with capabilities that will become the gold standard in the industry.
Pandora Networks - On Demand IP Communications
www.pandoranetworks.com We are a privately held company with headquarters in Emeryville, California and Research and Development located in Hyderabad, India. The company was founded in May 2001 and has been a leading development firm in advanced IP communications since its inception. Our Worksmart™ On Demand IP Communications™ service is the culmination of over four years development. Our company is dedicated to the delivery of complete and On Demand communications services for the Small and Midsize Business.
Triple Tree - We Know Business Services
www.triple-tree.com TripleTree's focus in business services highlights the growing convergence and value unlocked when combining software, processing services and data. Defining the sector incorporates various technology and content-centric approaches to addressing business improvement. Outsourced business models often sit at the center of business services. Largely popularized by the management of multi-national corporations' technology infrastructure by firms such as IBM, EDS and CSC, outsourcing has rapidly expanded its scope to address discrete business functions and full business processes across multiple domains including human resources, finance, procurement, and customer service as well as specific administrative tasks within vertical industries such as healthcare, financial services, retail, government, etc.
Unlike the volatility and market restraint witnessed in the software, hardware and consulting industries since 2000, business services, and in particular vertical domains within business process outsourcing (BPO), have flourished. Valuations during the market downturn held strong as investors and acquirers sought the comfort of long-term, recurring revenue models. Companies such as Fiserv, First Data, ADP and Bisys took advantage of economies of scale, best practices and the ability to leverage IP in building sustainable business models around transaction processing, while other companies such as Exult, Accenture and ACS formed (or re-formed) core competencies to address the outsourcing of front and back office services. Benefiting from such public attention and corporate interests in streamlining "non-core" costs, private business services firms find themselves in an enviable position to reap the rewards of private capital investment and premium valuations in the M&A market.
As entrepreneurs and public firm executives seek to accelerate growth and unlock the value within their business services firm, TripleTree leverages its transaction success, operational backgrounds and commitment to research to design and execute proven growth strategies. With specialized emphasis in the areas of human capital management and BPO, TripleTree helps capitalize on today's robust demand for business services in assisting companies pursue multiple strategies: raise growth capital; evaluate merger and acquisition opportunities; recapitalize the business to strengthen the company's capital position while addressing the near-term liquidity needs of shareholders; or outline a 2-3 year exit plan that leverages new market development, interim capital or growth through acquisition as short-term, value-add building blocks. Whatever the strategy, TripleTree's approach is to assist owners and operators in understanding what paths exist for their specific business services firm that marry business and shareholder objectives against market opportunities for maximize value. Key questions in such a process include:
Is my business services or outsourcing firm valued at a premium in today's market?
What demand exists in today's outsourcing market to raise growth capital?
What is going on in the M&A market and what opportunities exist to address both accelerated growth and liquidity through a merger or acquisition?
Are different verticals or domains in higher demand relative to today's BPO market?
What timing best positions my company in pursuit of a successful capital or M&A event?
What steps should I take today to maximize the value of my firm for exit or a subsequent capital event 2-3 years down the road?
Today's market for business services firms remains in high demand. As a result, well-positioned firms benefit from various opportunities for growth and liquidity. TripleTree's transaction expertise, research and focused approach to business services is designed for a single goal - execute a customized strategy that maximizes the value and objectives of your firm.
Unlike the volatility and market restraint witnessed in the software, hardware and consulting industries since 2000, business services, and in particular vertical domains within business process outsourcing (BPO), have flourished. Valuations during the market downturn held strong as investors and acquirers sought the comfort of long-term, recurring revenue models. Companies such as Fiserv, First Data, ADP and Bisys took advantage of economies of scale, best practices and the ability to leverage IP in building sustainable business models around transaction processing, while other companies such as Exult, Accenture and ACS formed (or re-formed) core competencies to address the outsourcing of front and back office services. Benefiting from such public attention and corporate interests in streamlining "non-core" costs, private business services firms find themselves in an enviable position to reap the rewards of private capital investment and premium valuations in the M&A market.
As entrepreneurs and public firm executives seek to accelerate growth and unlock the value within their business services firm, TripleTree leverages its transaction success, operational backgrounds and commitment to research to design and execute proven growth strategies. With specialized emphasis in the areas of human capital management and BPO, TripleTree helps capitalize on today's robust demand for business services in assisting companies pursue multiple strategies: raise growth capital; evaluate merger and acquisition opportunities; recapitalize the business to strengthen the company's capital position while addressing the near-term liquidity needs of shareholders; or outline a 2-3 year exit plan that leverages new market development, interim capital or growth through acquisition as short-term, value-add building blocks. Whatever the strategy, TripleTree's approach is to assist owners and operators in understanding what paths exist for their specific business services firm that marry business and shareholder objectives against market opportunities for maximize value. Key questions in such a process include:
Is my business services or outsourcing firm valued at a premium in today's market?
What demand exists in today's outsourcing market to raise growth capital?
What is going on in the M&A market and what opportunities exist to address both accelerated growth and liquidity through a merger or acquisition?
Are different verticals or domains in higher demand relative to today's BPO market?
What timing best positions my company in pursuit of a successful capital or M&A event?
What steps should I take today to maximize the value of my firm for exit or a subsequent capital event 2-3 years down the road?
Today's market for business services firms remains in high demand. As a result, well-positioned firms benefit from various opportunities for growth and liquidity. TripleTree's transaction expertise, research and focused approach to business services is designed for a single goal - execute a customized strategy that maximizes the value and objectives of your firm.
MiSys - Making things that really matter, work better
A well known company, now getting into SaaS in several areas, for example, finance.
Founded in 1979, Misys today is one of the largest and strongest vendors of industry-specific software products and solutions in the world. We have over 6,500 employees serving customers in more than 120 countries. Our customers are in the international banking and healthcare industries and the UK general insurance market. Sesame, a wholly owned subsidiary, provides support services to around 7,800 financial advisers in the UK.
Big software decisions are major commitments for any organisation. Increasingly, one of the key factors for many customers is the need to work with fewer, larger and more capable vendors in order to drive down the cost of developing and deploying increasingly sophisticated systems. These customers need vendors who can offer them a comprehensive solution and who are committed to long-term investment in their products. This trend favours Misys which has the scale, industry expertise and financial strength to meet this challenge.
We know how critical information technology (IT) systems and solutions are to our customers' operations and everything we do revolves around this. As a company, we start by hiring talented people with technical expertise and a deep understanding of our customers' business; we develop them with stretching assignments to mature their talents and give them real responsibility. We believe everyone at Misys makes a difference. It's all about helping our customers succeed with their customers, and about executing quality ideas fast.
Founded in 1979, Misys today is one of the largest and strongest vendors of industry-specific software products and solutions in the world. We have over 6,500 employees serving customers in more than 120 countries. Our customers are in the international banking and healthcare industries and the UK general insurance market. Sesame, a wholly owned subsidiary, provides support services to around 7,800 financial advisers in the UK.
Big software decisions are major commitments for any organisation. Increasingly, one of the key factors for many customers is the need to work with fewer, larger and more capable vendors in order to drive down the cost of developing and deploying increasingly sophisticated systems. These customers need vendors who can offer them a comprehensive solution and who are committed to long-term investment in their products. This trend favours Misys which has the scale, industry expertise and financial strength to meet this challenge.
We know how critical information technology (IT) systems and solutions are to our customers' operations and everything we do revolves around this. As a company, we start by hiring talented people with technical expertise and a deep understanding of our customers' business; we develop them with stretching assignments to mature their talents and give them real responsibility. We believe everyone at Misys makes a difference. It's all about helping our customers succeed with their customers, and about executing quality ideas fast.
LeanLogistics - On Demand TMS
www.leanlogistics.com eanLogistics, Inc. is a privately-held corporation with headquarters in Holland, Michigan. We were founded in 1999 by a group of transportation experts and veterans of the third-party logistics industry. The founders assembled a cross-functional team with a mix of skills and extensive experience in:
1. Business strategy and business process innovation
2. Logistics and transportation best practices and information systems
3. Software development, marketing, and implementation
4. Electronic commerce and marketplaces
The goal of the LeanLogistics team is to produce the best Transportation Management System by effectively blending traditional TMS functionality with Collaborative Transportation Management (CTM) for our clients’ maximum economic benefit.
The LeanLogistics On-Demand TMS™ went live in early 2001. The web-based infrastructure was developed in partnership with Sun Microsystems, and the functionality was designed from the collective experience of the LeanLogistics team. We host the application for all of our clients. This model reduces your risk and expense and allows us to rapidly develop and deploy enhancements and new functionality.
1. Business strategy and business process innovation
2. Logistics and transportation best practices and information systems
3. Software development, marketing, and implementation
4. Electronic commerce and marketplaces
The goal of the LeanLogistics team is to produce the best Transportation Management System by effectively blending traditional TMS functionality with Collaborative Transportation Management (CTM) for our clients’ maximum economic benefit.
The LeanLogistics On-Demand TMS™ went live in early 2001. The web-based infrastructure was developed in partnership with Sun Microsystems, and the functionality was designed from the collective experience of the LeanLogistics team. We host the application for all of our clients. This model reduces your risk and expense and allows us to rapidly develop and deploy enhancements and new functionality.
Akamai - Managed Content Services
www.akamai.com Akamai has transformed the Internet from a chaotic network into a predictable, scalable, and secure business platform. Akamai delivers on average 10-20% of daily Web traffic. Over 1,700 customers rely on Akamai to deliver their content and applications — getting more value out of their Web businesses at less cost.
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. The company created the world's largest and most widely used on-demand distributed computing platform, with more than 14,000 servers in 1,100 networks in 65+ countries.
Akamai's customers include 6 of the top 10 companies from the DJIA, 6 of the top 10 agencies on the Keynote Government 40 index, and many Fortune 500 companies. The company's strong partner ecosystem includes IBM and EDS, as well as Web-hosting companies, systems integrators, Web developers, software and hardware vendors, and network providers.
Akamai is the global leader in distributed computing solutions and services, helping organizations grow their online businesses without growing their IT infrastructures. The company created the world's largest and most widely used on-demand distributed computing platform, with more than 14,000 servers in 1,100 networks in 65+ countries.
Akamai's customers include 6 of the top 10 companies from the DJIA, 6 of the top 10 agencies on the Keynote Government 40 index, and many Fortune 500 companies. The company's strong partner ecosystem includes IBM and EDS, as well as Web-hosting companies, systems integrators, Web developers, software and hardware vendors, and network providers.
SingleStep - Enabling Autonomic Computing
www.singlestep.com At Singlestep, we develop integration software and solutions that help our customers bring together existing networking investments, information and experiences so they can manage their operations more effectively. We refer to this process as Integrated Intelligence, and it allows organizations to get one step closer to delivering smooth business services via their network.
Technology Vendors
Singlestep Information Management (SIM) Program serves the IT market by providing integration and data transformation capabilities to global technology vendors who deliver an IT and Business Alignment strategy.
Enterprise Businesses
With a complex environment, coupled with complex operations the Enterprise customer faces challenges from disparate systems to overwhelming events of IT warnings and errors. To handle this, Singlestep brings your information together, filter noise, and reduce the time you spend finding the root cause of a problem.
Small to Medium Businesses
Our Managed Service Provider (MSP) program simplifies the technical difficulties and business challenges by providing data integration and analysis for your customers� existing monitoring and management tools. Our program includes a full range of training, support and resources along side our Unity solution.
Maximize current network investments through integration
The promise of many investments in networking has been that companies will end up with a unified IT infrastructure that makes them more productive and lowers their cost of doing business. Unfortunately as organizations invest heavily in time, tools, and talent to realize this vision, they usually fall short of this goal. In order to manage the complex networks that many companies use, their IT departments have had to buy several different, incompatible management products. This in turn creates isolated silos of data across the company, limiting access to information, reducing efficiencies and increasing risk - just the opposite of what the company wanted in the first place. This situation forces IT staff to become the mental glue that integrates the various network components and provide crucial data to business decision makers.
We enable IT departments to fix problems in their network faster
Our products allow IT staff to easily integrate their knowledge and experience with the information generated by their existing network management systems and to bring this critical information into one, intelligent, user-defined interface. Now IT staff can more efficiently do their job - set up the network, keep it up and running despite vendor outages, and continually modify it to fit changing business requirements - while dealing with the demands of increased responsibility and flat or shrinking budgets.
Enterprises and Outsourced Service providers are turning to Singlestep to help them get a return from their previous technology and networking investments and integrate the silos of data within their organizations.
Our History: From Rock to NOC
The Singlestep team came together in the early 90's with a shared vision: create technology to empower people. Our patented integration technology platform, VNOS, (the Visual Network Object System) was the first step in realizing this goal. Through its robust messaging engine and an intuitive, user-defined interface, VNOS allows networked devices, applications or systems to be easily integrated for any specified intent. With VNOS we successfully launched a revolutionary product into the pro-audio market.
Using VNOS, audio engineers were able to create and manage complex systems through a visual interface on a computer. VNOS was deployed in major venues like the Houston Astrodome and the Portland Rose Garden, and went on the road with U2's Zoo TV Tour, Jimmy Buffett, and the Grateful Dead. Pro-audio manufacturers like Yamaha, Gibson, Carver and others began shipping VNOS with their products so they would instantly integrate with products from other manufacturers allowing powerful networks to be easily created.
In the late 1990s, Singlestep left the pro-audio market and, beginning in late 2000, focused on similar problems and challenges in the IT management market. We have focused our efforts on solving challenges that companies face in managing all the applications and devices that make up their network infrastructure. On average, most companies have half a dozen different network management systems within their infrastructure, each generating critical data. Our first application brings all of this information into one coherent view with built-in workflow to make it easier to go from discovery to resolution of network problems and outages.
Technology Vendors
Singlestep Information Management (SIM) Program serves the IT market by providing integration and data transformation capabilities to global technology vendors who deliver an IT and Business Alignment strategy.
Enterprise Businesses
With a complex environment, coupled with complex operations the Enterprise customer faces challenges from disparate systems to overwhelming events of IT warnings and errors. To handle this, Singlestep brings your information together, filter noise, and reduce the time you spend finding the root cause of a problem.
Small to Medium Businesses
Our Managed Service Provider (MSP) program simplifies the technical difficulties and business challenges by providing data integration and analysis for your customers� existing monitoring and management tools. Our program includes a full range of training, support and resources along side our Unity solution.
Maximize current network investments through integration
The promise of many investments in networking has been that companies will end up with a unified IT infrastructure that makes them more productive and lowers their cost of doing business. Unfortunately as organizations invest heavily in time, tools, and talent to realize this vision, they usually fall short of this goal. In order to manage the complex networks that many companies use, their IT departments have had to buy several different, incompatible management products. This in turn creates isolated silos of data across the company, limiting access to information, reducing efficiencies and increasing risk - just the opposite of what the company wanted in the first place. This situation forces IT staff to become the mental glue that integrates the various network components and provide crucial data to business decision makers.
We enable IT departments to fix problems in their network faster
Our products allow IT staff to easily integrate their knowledge and experience with the information generated by their existing network management systems and to bring this critical information into one, intelligent, user-defined interface. Now IT staff can more efficiently do their job - set up the network, keep it up and running despite vendor outages, and continually modify it to fit changing business requirements - while dealing with the demands of increased responsibility and flat or shrinking budgets.
Enterprises and Outsourced Service providers are turning to Singlestep to help them get a return from their previous technology and networking investments and integrate the silos of data within their organizations.
Our History: From Rock to NOC
The Singlestep team came together in the early 90's with a shared vision: create technology to empower people. Our patented integration technology platform, VNOS, (the Visual Network Object System) was the first step in realizing this goal. Through its robust messaging engine and an intuitive, user-defined interface, VNOS allows networked devices, applications or systems to be easily integrated for any specified intent. With VNOS we successfully launched a revolutionary product into the pro-audio market.
Using VNOS, audio engineers were able to create and manage complex systems through a visual interface on a computer. VNOS was deployed in major venues like the Houston Astrodome and the Portland Rose Garden, and went on the road with U2's Zoo TV Tour, Jimmy Buffett, and the Grateful Dead. Pro-audio manufacturers like Yamaha, Gibson, Carver and others began shipping VNOS with their products so they would instantly integrate with products from other manufacturers allowing powerful networks to be easily created.
In the late 1990s, Singlestep left the pro-audio market and, beginning in late 2000, focused on similar problems and challenges in the IT management market. We have focused our efforts on solving challenges that companies face in managing all the applications and devices that make up their network infrastructure. On average, most companies have half a dozen different network management systems within their infrastructure, each generating critical data. Our first application brings all of this information into one coherent view with built-in workflow to make it easier to go from discovery to resolution of network problems and outages.
Packeteer - Give key applications the priority they deserve
www.packeteer.com Packeteer (NASDAQ: PKTR), founded in 1996 and headquartered in Cupertino, California, is the pioneer and global leader in WAN Application Traffic Management. Packeteer solutions combine a family of scalable appliances with patented software capabilities to deliver unmatched visibility, control, acceleration, and management of application traffic across WAN and Internet links. These solutions help align network and application resources with the priorities of the business, optimizing performance and reducing operational costs in the process. Packeteer solutions are sold through a global network of VARs, distributors, and system integrators, and are backed a 24X7 global service and support organization.
Market
The rapid proliferation of Internet computing has given rise to the "distributed enterprise" - with offices and users often separated by hundreds or thousands of miles. This, in turn, has created new demands and challenges for the wide-area network (WAN) as a strategically important resource to connect all users across the distributed enterprise, and provide them with fast, reliable access to the applications and information they need to conduct business. As the corporate WAN continues to evolve, it will support not only critical data applications, but also voice and video traffic. Comprehensive application traffic management solutions will be increasingly deployed in conjunction with MPLS-based WANs to support converged voice/video/data traffic, improve WAN QoS, and ensure optimal return on WAN service investments.
Solutions
Packeteer monitoring solutions begin by automatically classifying more than 400 specific types of application traffic that consume costly WAN bandwidth. Packeteer can also reveal how these apps perform, who is using them, and which ones are causing performance problems. From there, IT managers can use Packeteer to assign customized QoS and bandwidth policies for business-critical applications to ensure optimal control and performance, while limiting or blocking bandwidth used by recreational or potentially malicious applications. Performance can be further accelerated through Packeteer's intelligent compression technology which yields up to 10X compression gains on certain traffic types, thus relieving congestion and creating more available bandwidth for other applications. Finally, Packeteer offers system-wide reporting and policy management applications to simplify administration of large-scale deployments. No other solution on the market offers this comprehensive set of integrated capabilities which help make Packeteer the global market leader in Application Traffic Management.
Market
The rapid proliferation of Internet computing has given rise to the "distributed enterprise" - with offices and users often separated by hundreds or thousands of miles. This, in turn, has created new demands and challenges for the wide-area network (WAN) as a strategically important resource to connect all users across the distributed enterprise, and provide them with fast, reliable access to the applications and information they need to conduct business. As the corporate WAN continues to evolve, it will support not only critical data applications, but also voice and video traffic. Comprehensive application traffic management solutions will be increasingly deployed in conjunction with MPLS-based WANs to support converged voice/video/data traffic, improve WAN QoS, and ensure optimal return on WAN service investments.
Solutions
Packeteer monitoring solutions begin by automatically classifying more than 400 specific types of application traffic that consume costly WAN bandwidth. Packeteer can also reveal how these apps perform, who is using them, and which ones are causing performance problems. From there, IT managers can use Packeteer to assign customized QoS and bandwidth policies for business-critical applications to ensure optimal control and performance, while limiting or blocking bandwidth used by recreational or potentially malicious applications. Performance can be further accelerated through Packeteer's intelligent compression technology which yields up to 10X compression gains on certain traffic types, thus relieving congestion and creating more available bandwidth for other applications. Finally, Packeteer offers system-wide reporting and policy management applications to simplify administration of large-scale deployments. No other solution on the market offers this comprehensive set of integrated capabilities which help make Packeteer the global market leader in Application Traffic Management.
SupportSoft - Real Time Service Management Software
www.supportsoft.com SupportSoft (NASDAQ: SPRT) is a leading provider of Real-Time Service Management (RTSM™) solutions that ensure business processes and related technology critical to real-time enterprises — as well as the digital services consumers have come to rely upon — work as planned. RTSM provides the ability to take technical problems or questions when they occur, automatically put them into context and resolve them in real time. Moreover, RTSM can even anticipate problems and help avoid them altogether through proactive measures at computing endpoints, before they negatively impact individual or corporate productivity. Put simply, Real-Time Service Management is the technology that keeps technology working to ensure business continuity.
A who's who of Global 2000 companies, as well as DSL and cable industry leaders worldwide have standardized on SupportSoft solutions as their underlying infrastructure for Real-Time Service Management. Our customers include, among others:
* Digital Service Providers such as BellSouth, Belgacom, Charter Communications, Comcast, Cox Communications, Royal KPN, TDC Solutions, TelMex, TeliaSonera, Time Warner Communications, Tiscali and UPC Chello.
* Enterprises such as 3M, ADP, BT, Bank of America, Delta Air Lines, Fidelity Investments, GE, IBM, Procter & Gamble and Schlumberger Omnes.
* Managed Service Providers such as ACS, CompuCom, CSC, Hewlett-Packard and IBM Global Services.
A who's who of Global 2000 companies, as well as DSL and cable industry leaders worldwide have standardized on SupportSoft solutions as their underlying infrastructure for Real-Time Service Management. Our customers include, among others:
* Digital Service Providers such as BellSouth, Belgacom, Charter Communications, Comcast, Cox Communications, Royal KPN, TDC Solutions, TelMex, TeliaSonera, Time Warner Communications, Tiscali and UPC Chello.
* Enterprises such as 3M, ADP, BT, Bank of America, Delta Air Lines, Fidelity Investments, GE, IBM, Procter & Gamble and Schlumberger Omnes.
* Managed Service Providers such as ACS, CompuCom, CSC, Hewlett-Packard and IBM Global Services.
SilverBack Technologies - Managed IT Service Delivery Solutions
www.silverbacktech.com SilverBack Simplifies IT Service Delivery. SilverBack software empowers solution providers to profitably deliver customized IT and security services to the midtier. The powerful delivery platform significantly reduces the operations costs associated with the initial set-up and ongoing management of thousands of remote customers while enforcing ITIL best practices. Leveraging combined SilverBack technology and business expertise, SilverBack partners are the most successful in the industry.
MSPs rely on SilverBack to help slash labor costs by a factor of 20:1 -
modify your services once and then push updates to thousands of
clients simultaneously.
ISVs and Application Developers leverage SilverBack to reduce service operations costs and to improve customer loyalty by remotely monitoring the availability of their software at client sites.
Vars and SIsuse SilverBack to accelerate entry into high-margin, recurring revenue services without a costly NOC or adding personnel.
MSPs rely on SilverBack to help slash labor costs by a factor of 20:1 -
modify your services once and then push updates to thousands of
clients simultaneously.
ISVs and Application Developers leverage SilverBack to reduce service operations costs and to improve customer loyalty by remotely monitoring the availability of their software at client sites.
Vars and SIsuse SilverBack to accelerate entry into high-margin, recurring revenue services without a costly NOC or adding personnel.
N-able Technologies - Managed Service Automation Software
www.n-able.com Founded in March 2000, N-able Technologies is the market leader in transforming service organizations into managed service providers (MSPs). N-able's combination of products, people and processes help service providers, OEMs, resellers, VARs, Telcos and ISPs develop, sell and deliver highly profitable managed services to the small- and medium-sized business (SMB) and mid-enterprise markets. N-able's product line provides complete solutions to monitor, manage and optimize information technology and security from a business perspective to evolve IT services from reactive to proactive to managed. More than 600 companies have turned to N-able Technologies for our expertise in providing managed services solutions that deliver increased revenues and efficiencies for their business operations.
LogicWorks --Managed Hosting Solutions - ASP/SaaS
www.logicworks.com Should I patch my OS or my application?
If you are an Application Service Provider (ASP) or deliver Software as a Service (SaaS), the Internet is your lifeline. You have extended a Service Level Agreement (SLA) to your customers, and now must not only meet your own stringent requirements for quality, but also the expectations of those who rely on you for their success. Your business is an inverted pyramid, with your company at the bottom.
Traditionally, ASPs had to provide and maintain everything the business required to launch and sustain itself: the application; developers; system administrators; any commercial software required to run the application; and a full self-maintained infrastructure. Application development itself was tricky, and delivery of the applications was further complicated by a lack of standards.
Today, ASPs are resurging, not because the concept is cool once more, but because the business world is embracing outsourcing. ASPs (and SaaS) are benefiting from a maturing of several technologies or standards (Web Service 2.0, AJAX, .Net, Java), finally allowing for the fulfillment of promises years yonder. AJAX in particular, while not a technology per se, is putting the Web on the map for true application delivery.
With success comes growth. With growth comes additional responsibility, as well as turmoil—usually in the form of scalability, staffing, and prioritization. Is your time best spent on your customers and your application? Or should you also be diverting valuable time to hardware purchasing and provisioning, security, backups, OS patching, and 24/7 staffing?
With Logicworks as your hosting partner, you gain not just the hardware through which to deliver your software or service, but also a team that is experienced in helping you grow. Call or email us to learn more about the full benefits of managed hosting, easy migration, and scalable development environments.
If you are an Application Service Provider (ASP) or deliver Software as a Service (SaaS), the Internet is your lifeline. You have extended a Service Level Agreement (SLA) to your customers, and now must not only meet your own stringent requirements for quality, but also the expectations of those who rely on you for their success. Your business is an inverted pyramid, with your company at the bottom.
Traditionally, ASPs had to provide and maintain everything the business required to launch and sustain itself: the application; developers; system administrators; any commercial software required to run the application; and a full self-maintained infrastructure. Application development itself was tricky, and delivery of the applications was further complicated by a lack of standards.
Today, ASPs are resurging, not because the concept is cool once more, but because the business world is embracing outsourcing. ASPs (and SaaS) are benefiting from a maturing of several technologies or standards (Web Service 2.0, AJAX, .Net, Java), finally allowing for the fulfillment of promises years yonder. AJAX in particular, while not a technology per se, is putting the Web on the map for true application delivery.
With success comes growth. With growth comes additional responsibility, as well as turmoil—usually in the form of scalability, staffing, and prioritization. Is your time best spent on your customers and your application? Or should you also be diverting valuable time to hardware purchasing and provisioning, security, backups, OS patching, and 24/7 staffing?
With Logicworks as your hosting partner, you gain not just the hardware through which to deliver your software or service, but also a team that is experienced in helping you grow. Call or email us to learn more about the full benefits of managed hosting, easy migration, and scalable development environments.
Combrio - On-demand support for on-demand networks
www.combrio.com ComBrio's software gives managed service providers (MSPs) the ability to deliver secure remote device monitoring and management services, while simultaneously giving the enterprise IT organization centralized control of visibility and access to the devices being serviced by these MSPs.
ComBrio’s Virtual Service Infrastructure ™ (VSI) gives MSPs the ability to utilize the Internet as a secure transport network for remote services without using dial-up modems, complex VPNs or agents. VSI is middleware residing between existing network management tools and target devices. VSI utilizes a unique outbound-based connection, ensuring mutual consent and security between the MSP and the enterprise organization.
This results in increased security and regulatory compliance, improved service response times and reduced network costs for both the MSP and the enterprise IT organization.
ComBrio’s Virtual Service Infrastructure ™ (VSI) gives MSPs the ability to utilize the Internet as a secure transport network for remote services without using dial-up modems, complex VPNs or agents. VSI is middleware residing between existing network management tools and target devices. VSI utilizes a unique outbound-based connection, ensuring mutual consent and security between the MSP and the enterprise organization.
This results in increased security and regulatory compliance, improved service response times and reduced network costs for both the MSP and the enterprise IT organization.
DigitalFuel - SLA Management
www.digitalfuel.com Digital Fuel is dedicated to driving the success of service relationships through service level agreement (SLA) management. With the increasing investment in business process outsourcing (BPO) and IT outsourcing (ITO), companies are looking for a way to make sure they're getting what they paid for, and service providers are looking for ways to collaborate with clients, differentiate their services, and foster trust in the service relationship.
Digital Fuel's SLA management software provides a foundation for proactively managing business services based on the business and contractual obligations tied to actuals of service delivery.
Digital Fuel ServiceFlow manages billions of dollars in business and IT services for the Global 2000 and leading service providers, including Procter & Gamble, General Electric, Siemens Business Services, CSC, O2, Atos Origin, and Blue Cross Blue Shield. The company is headquartered in San Mateo, California, and has sales offices across North America and Europe.
Digital Fuel's SLA management software provides a foundation for proactively managing business services based on the business and contractual obligations tied to actuals of service delivery.
Digital Fuel ServiceFlow manages billions of dollars in business and IT services for the Global 2000 and leading service providers, including Procter & Gamble, General Electric, Siemens Business Services, CSC, O2, Atos Origin, and Blue Cross Blue Shield. The company is headquartered in San Mateo, California, and has sales offices across North America and Europe.
Pervasive - Integration - SAP - SalesForce.com
www.pervasive.com Integration vendors like Pervasive are starting to leverage the SaaS wave, offering connectors between SAP and SalesForce.com. Expect a lot more of the same.
Pervasive Software is a global value leader in data infrastructure software. The company's award-winning products enable customers to manage, integrate, analyze, and secure their critical data, providing the industry's best combination of performance, reliability, and cost. Pervasive's strength is evidenced by the size and diversity of its customer base, serving tens of thousands of customers in nearly every industry market around the world. With headquarters in Austin, Texas, Pervasive was founded in 1994 and sells its products into more than 150 countries. Thousands worldwide rely upon Pervasive to provide the solutions they need to be successful.
Pervasive have announced the release of its new infrastructure platform for Customer Data Integration (CDI), offering the broadest and most versatile integration support for real-time CDI, including support for Software-as-a-Service (SaaS) implementations. The new release provides channel partners and their customers with a fast, low-cost way to empower customer-centric organizations by incorporating powerful data and business integration functionality and data remediation in an easy-to-use suite of products. The new release includes support for salesforce.com, Siebel CRM OnDemand, SalesLogix, as well as Web services standards. Designed for rapid data profiling and information integration without the high costs of custom programming, the release provides the data infrastructure to power 360-degree views of the customer from multiple CRM and ERP systems.
Pervasive Software is a global value leader in data infrastructure software. The company's award-winning products enable customers to manage, integrate, analyze, and secure their critical data, providing the industry's best combination of performance, reliability, and cost. Pervasive's strength is evidenced by the size and diversity of its customer base, serving tens of thousands of customers in nearly every industry market around the world. With headquarters in Austin, Texas, Pervasive was founded in 1994 and sells its products into more than 150 countries. Thousands worldwide rely upon Pervasive to provide the solutions they need to be successful.
Pervasive have announced the release of its new infrastructure platform for Customer Data Integration (CDI), offering the broadest and most versatile integration support for real-time CDI, including support for Software-as-a-Service (SaaS) implementations. The new release provides channel partners and their customers with a fast, low-cost way to empower customer-centric organizations by incorporating powerful data and business integration functionality and data remediation in an easy-to-use suite of products. The new release includes support for salesforce.com, Siebel CRM OnDemand, SalesLogix, as well as Web services standards. Designed for rapid data profiling and information integration without the high costs of custom programming, the release provides the data infrastructure to power 360-degree views of the customer from multiple CRM and ERP systems.
BlueWolf - Let's get to work - SalesForce.com implementation partner
www.bluewolfgroup.com A SalesForce.com implementation partner. Bluewolf works exclusively with salesforce.com for CRM--and for good reason; it's the most powerful, fastest-growing CRM solution in the world. Bluewolf has the experience of over 500 successful salesforce.com implementations, across every industry and for thousands of users.
Hey, if those are needed, what's this stuff about it being as easy as signing up on the web?
Bluewolf has a long-standing record of success with salesforce.com that can be best described with three words: total user adoption. We understand that every company faces challenges when adopting new technologies. As salesforce.com and sales process experts, our work is not complete until your organization achieves the maximum return from your salesforce.com investment.
Back in the day (1999), we were all working for large software companies, watching traditional services companies become fat and happy by implementing huge, expensive and over-engineered solutions. It soon became apparent that the software universe was poised to undergo a fundamental shift— the way that software was implemented, deployed and maintained was about to change forever. And the days of overpriced and underdeveloped software being implemented by overpriced and underdeveloped consultants were over.
So Bluewolf was born.
By focusing on higher value and lower costs, we have amassed a large and growing base of Fortune 2000 customers that demand maximum results from minimum investment.
We think fast, we act fast and we deliver solutions that are right for your business.
We work closely with the "expensive" guys to be able to deliver the most efficient and cost-effective implementation of the world's leading software, including IBM, Oracle, and Microsoft.
We've embraced and built expertise around "on-demand" solutions like salesforce.com, rapidly increasing our customer's ROI
Our offshore partner network assures our customers the most specific skill sets at the lowest billing rates in the world.
Our experienced consultants have deep and broad experience in a wide variety of industries and are able to quickly and effectively understand the exact requirements of out clients.
And we continue to identify methods and products to help our customers gain true productivity from their applications.
Hey, if those are needed, what's this stuff about it being as easy as signing up on the web?
Bluewolf has a long-standing record of success with salesforce.com that can be best described with three words: total user adoption. We understand that every company faces challenges when adopting new technologies. As salesforce.com and sales process experts, our work is not complete until your organization achieves the maximum return from your salesforce.com investment.
Back in the day (1999), we were all working for large software companies, watching traditional services companies become fat and happy by implementing huge, expensive and over-engineered solutions. It soon became apparent that the software universe was poised to undergo a fundamental shift— the way that software was implemented, deployed and maintained was about to change forever. And the days of overpriced and underdeveloped software being implemented by overpriced and underdeveloped consultants were over.
So Bluewolf was born.
By focusing on higher value and lower costs, we have amassed a large and growing base of Fortune 2000 customers that demand maximum results from minimum investment.
We think fast, we act fast and we deliver solutions that are right for your business.
We work closely with the "expensive" guys to be able to deliver the most efficient and cost-effective implementation of the world's leading software, including IBM, Oracle, and Microsoft.
We've embraced and built expertise around "on-demand" solutions like salesforce.com, rapidly increasing our customer's ROI
Our offshore partner network assures our customers the most specific skill sets at the lowest billing rates in the world.
Our experienced consultants have deep and broad experience in a wide variety of industries and are able to quickly and effectively understand the exact requirements of out clients.
And we continue to identify methods and products to help our customers gain true productivity from their applications.
TeaLeaf Technology - Visibility into Online Services
www.tealef.com The TeaLeaf platform provides real-time, browser-level visibility into every customer's online experience. By enabling your company to immediately detect, analyze, and respond to problems preventing successful customer transactions, TeaLeaf maximizes conversion rates while minimizing support costs.How does that visibility help your customers be more successful? The TeaLeaf platform enables you to see and act upon exactly what each customer experiences, so interpretation is replaced by visibility. Using TeaLeaf RealiTea, you can:
* Detect obstacles that prevent customers from successfully using key e-business services
* Analyze the impact of those failures to determine the business impact and prioritize corrective action(s)
* Respond by providing rapid reproduction and repair of issues, informed customer-centric service, and alignment of IT and business objectives
TeaLeaf is committed to helping companies make sure that every customer can complete every transaction, every time. To date, our solution is used by leading companies, including more than 25 Fortune-class, in such industries as financial services, insurance, retail, travel, manufacturing, telecommunications, and business-to-business distribution.
* Detect obstacles that prevent customers from successfully using key e-business services
* Analyze the impact of those failures to determine the business impact and prioritize corrective action(s)
* Respond by providing rapid reproduction and repair of issues, informed customer-centric service, and alignment of IT and business objectives
TeaLeaf is committed to helping companies make sure that every customer can complete every transaction, every time. To date, our solution is used by leading companies, including more than 25 Fortune-class, in such industries as financial services, insurance, retail, travel, manufacturing, telecommunications, and business-to-business distribution.
Genuity - Acquired by ACS
www.genuity.com Genuity.com is now part of Level3.com. Please refer to the Level 3 site for information on all Genuity products and services. Genuity's hosting business was acquired by CSC.
OneNeck - Premier IT Outsourcing Solutions - ERP
www.oneneck.com OneNeck's business philosophy is built around accountability. Our solutions and services allow customers to have a single service provider for complex and critical system implementation, integration, and hosting. The resulting value and synergy easily differentiates us from a typical Application Service Provider (ASP) or hosting provider. Although every environment we manage is unique, we provide the same consistent level of service. We have the depth and breadth of knowledge few other companies can provide.
OneNeck provides a comprehensive flexible suite of ERP hosting solutions designed specifically to help mid-market companies improve ERP system performance. We help our customers leverage their enterprise applications to deliver measurable business benefits. OneNeck enables you to focus on strategic IT initiatives resulting in a greater return on your IT investment.
OneNeck Service Offerings
The name OneNeck implies a “single point of accountability.” For many of our customers, we are the sole organization responsible for managing their entire Enterprise Application Infrastructure. This includes not only their Enterprise Resource Planning (ERP) and related systems, but all other applications that are deployed enterprise-wide.
We understand the challenges facing IT executives tasked with deploying technical solutions. Therefore, we provide the highest levels of technical expertise, strategic thinking, and hands-on skills to assist you in meeting your objectives.
OneNeck’s Private Equity Services are tailored to meet the needs of the M&A, LBO and Turn around community. These services include: IT Due Diligence, IT Outsourcing, IT Operations Transition Planning, Optimization of IT Operations and Business Solution Selection and Implementation.
From our Operations Center located in the Phoenix metropolitan area, OneNeck supports over thousands users worldwide with operational personnel remaining on-site 24 hours a day, 7 days a week.
Alliances
OneNeck has developed strong relationships with leading software and technology providers, such as SSA Global Technologies, Oracle, Microsoft Business Solutions, Hewlett-Packard, IBM, and Dell, to name a few.
OneNeck provides a comprehensive flexible suite of ERP hosting solutions designed specifically to help mid-market companies improve ERP system performance. We help our customers leverage their enterprise applications to deliver measurable business benefits. OneNeck enables you to focus on strategic IT initiatives resulting in a greater return on your IT investment.
OneNeck Service Offerings
The name OneNeck implies a “single point of accountability.” For many of our customers, we are the sole organization responsible for managing their entire Enterprise Application Infrastructure. This includes not only their Enterprise Resource Planning (ERP) and related systems, but all other applications that are deployed enterprise-wide.
We understand the challenges facing IT executives tasked with deploying technical solutions. Therefore, we provide the highest levels of technical expertise, strategic thinking, and hands-on skills to assist you in meeting your objectives.
OneNeck’s Private Equity Services are tailored to meet the needs of the M&A, LBO and Turn around community. These services include: IT Due Diligence, IT Outsourcing, IT Operations Transition Planning, Optimization of IT Operations and Business Solution Selection and Implementation.
From our Operations Center located in the Phoenix metropolitan area, OneNeck supports over thousands users worldwide with operational personnel remaining on-site 24 hours a day, 7 days a week.
Alliances
OneNeck has developed strong relationships with leading software and technology providers, such as SSA Global Technologies, Oracle, Microsoft Business Solutions, Hewlett-Packard, IBM, and Dell, to name a few.
Monday, January 23, 2006
Softrax - Enterprise Billing and Revenue Slutions for the SaaS Industry
www.softrax.com Vendors offering software as a service (SaaS) have new billing and revenue management processes that typically go beyond the capabilities of their current financial infrastructure. Pricing is highly variable and can include bundled services, upgrades and support. Each account requires a monthly bill that accurately presents charges for past transactions, current services, and future subscriptions. Integration with metering feeds is essential to operating at scale. Revenue accounting policies must be enforced throughout the process. Otherwise, revenue items, especially overage fees, can easily fall through the cracks.
Softrax simplifies things for you and your customers
Softrax provides a single platform that drives billing and accounting directly from customer contract and usage data. Spreadsheet accounting is a thing of the past. The moment an order is entered into Softrax all pricing, licensing, billing, and revenue accounting is fully automated. Complex pricing plans can be implemented and managed with ease. Customer specific billing is always timely, always accurate, even for overages. Tracking for expenses and commissions is built in.
In addition, account information is captured in a comprehensive database providing unprecedented performance analysis and forecasting capabilities. As a result, finance executives can optimize revenue, lower costs, and better manage the true growth drivers of the business.
Key Benefits
* Unify financial data and operations
* Tailor bill presentation to customer preferences
* Manage complex pricing schedules
* Automate revenue and expense accounting
* Easily integrate with metering and other usage tracking systems
* Enhance compliance initiatives
* Increase insight into business performance
Softrax simplifies things for you and your customers
Softrax provides a single platform that drives billing and accounting directly from customer contract and usage data. Spreadsheet accounting is a thing of the past. The moment an order is entered into Softrax all pricing, licensing, billing, and revenue accounting is fully automated. Complex pricing plans can be implemented and managed with ease. Customer specific billing is always timely, always accurate, even for overages. Tracking for expenses and commissions is built in.
In addition, account information is captured in a comprehensive database providing unprecedented performance analysis and forecasting capabilities. As a result, finance executives can optimize revenue, lower costs, and better manage the true growth drivers of the business.
Key Benefits
* Unify financial data and operations
* Tailor bill presentation to customer preferences
* Manage complex pricing schedules
* Automate revenue and expense accounting
* Easily integrate with metering and other usage tracking systems
* Enhance compliance initiatives
* Increase insight into business performance
SAP - to Go On Demand in 2006
www.sap.com Earlier in 2005, SAP was speculated to launch an on-demand version of its software but went through the year without any announcements. They are now expected to release an on-demand version sometime in 2006. “It’s going to be interesting to see how quickly Oracle and SAP embrace the whole idea of software as a service,” AMR’s Mr. Richardson said. “I think SAP is tiptoeing through this so they don’t make a fatal mistake.”
Zimbra - Freedom of choice for end user clients
www.zimbra.com Zimbra focuses on solving the cost and complexity for enterprises that run large email/collaboration systems. We accomplish this by combining industry-proven open source components with our experience in designing and operating large-scale messaging and mission-critical software systems, at companies such as Openwave Systems (the leading provider of messaging infrastructure to service providers), Sun Microsystems, Portola Communications, BEA Systems, WebLogic, SEVEN Networks and AOL.
Our solutions are supported cross-platform, including Linux, Unix, Mac OS X on the server-side; Windows, Linux and Mac desktops; and Firefox, Safari and Internet Explorer browsers. Key customers we work with include Fortune 1000 enterprises, particularly in the financial services, retail and manufacturing sectors, and higher education institutions.
Our solutions are supported cross-platform, including Linux, Unix, Mac OS X on the server-side; Windows, Linux and Mac desktops; and Firefox, Safari and Internet Explorer browsers. Key customers we work with include Fortune 1000 enterprises, particularly in the financial services, retail and manufacturing sectors, and higher education institutions.
ACS - People making technology work
www.acs.com Is this SaaS? They use delivery of services over networks. We're Affiliated Computer Services, Inc. (ACS), a premier provider of diversified business process and information technology outsourcing solutions to commercial and government clients worldwide. We are a FORTUNE 500 company comprised of more than 55,000 people in multiple locations around the world.
It began in 1988 when Darwin Deason gathered together a group of extraordinary information technology professionals and formed a company dedicated to fulfilling client needs. From a single financial industry client, ACS expanded into the communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, and transportation and travel industries. Today, ACS delivers superior business process outsourcing, information technology outsourcing, and systems and integration services to hundreds of clients worldwide.
Building on a core competency of efficient technology infrastructure outsourcing, the company, headquartered in Dallas, Texas, now supports operations in nearly 100 countries, achieving nearly $5 billion in annual revenues. ACS is a BPO and IT services company.
It began in 1988 when Darwin Deason gathered together a group of extraordinary information technology professionals and formed a company dedicated to fulfilling client needs. From a single financial industry client, ACS expanded into the communications, education, energy, financial services, government, healthcare, insurance, manufacturing, retail, and transportation and travel industries. Today, ACS delivers superior business process outsourcing, information technology outsourcing, and systems and integration services to hundreds of clients worldwide.
Building on a core competency of efficient technology infrastructure outsourcing, the company, headquartered in Dallas, Texas, now supports operations in nearly 100 countries, achieving nearly $5 billion in annual revenues. ACS is a BPO and IT services company.
BiSys - Alternative Investment Services
www.bisys.com BISYS’ fundamental strategy is to support the financial services industry with innovative outsourcing solutions – solutions that enable investment firms, insurance companies, banks, and other financial institutions to enhance their level of competitiveness in their respective fields.
Fifteen years ago, BISYS supported fewer than 300 community banks with information processing services. Today, BISYS serves more than 1,000 clients throughout the financial services industry with market-leading investment, insurance and banking solutions
Financial services organizations outsource their mission-critical business processes to BISYS in order to focus exclusively on their core competencies and performance goals. BISYS’ outsourcing solutions also enable its clients to dramatically increase their speed-to-market with new products and services, eliminate costly internal infrastructures, and respond to evolving regulatory requirements.
BISYS is uniquely positioned to support the financial services industry’s increasing consolidation, product expansion, technology utilization, and trend toward outsourcing as our clients respond to increasing consumer demands, changing market dynamics, and new forms of competition. We support our clients with:
* Turnkey processing platforms
* A multitude of products and services
* State-of-the-art technology
* Expertise in the financial services industry
* Outstanding client service and support
Fifteen years ago, BISYS supported fewer than 300 community banks with information processing services. Today, BISYS serves more than 1,000 clients throughout the financial services industry with market-leading investment, insurance and banking solutions
Financial services organizations outsource their mission-critical business processes to BISYS in order to focus exclusively on their core competencies and performance goals. BISYS’ outsourcing solutions also enable its clients to dramatically increase their speed-to-market with new products and services, eliminate costly internal infrastructures, and respond to evolving regulatory requirements.
BISYS is uniquely positioned to support the financial services industry’s increasing consolidation, product expansion, technology utilization, and trend toward outsourcing as our clients respond to increasing consumer demands, changing market dynamics, and new forms of competition. We support our clients with:
* Turnkey processing platforms
* A multitude of products and services
* State-of-the-art technology
* Expertise in the financial services industry
* Outstanding client service and support
ADP - Automatic Data Processing
www.adp.com Is this SaaS? They certainly use SaaS to deliver many services. ADP pays 1 in 6 sector workers in the US. ADP handle employer-related functions that require extensive processing, recordkeeping, technology and up-to-date best practices and processes. This includes payroll, HR, 401(k) expense management, time & labor accounting, tax & compliance management, benefits administration, screening and selection services. ADP is global, in 26 countries. ADP offers a myriad other services, a portfolio of needed services in many significant growth category, including, for brokerage and financial services firms, for auto, truck, motorcyle, marine and recreational vehicle dealers, for property and causaulty, collision repair and automotive recycling industries. And many more.
First Data - Payment Solutions
www.firstdata.com Is this SaaS? First Data certainly use networks to deliver services. From secure transactions to customer loyalty to risk management, First Data provides payment solutions for business and consumers around the world.
For financial institutions First Data offers electronic consumer payments, corporate and commerical banking, merchant services, risk management, collections services, customer contact solutions, data center services, check and remittance processing.
For government agences First Data provides child support payments, electronic tax filing and payments, fraud/risk management, labor and employment services, medicaid & in-house payments.
First Data provides services to many other sectors.
For financial institutions First Data offers electronic consumer payments, corporate and commerical banking, merchant services, risk management, collections services, customer contact solutions, data center services, check and remittance processing.
For government agences First Data provides child support payments, electronic tax filing and payments, fraud/risk management, labor and employment services, medicaid & in-house payments.
First Data provides services to many other sectors.
FiServ - Financial Services
www.fiserv.com Exactly what is SaaS? Transaction processing? BPO? SalesForce.com. Home Shopping? Today's technology provides so many opportunities-for individuals, for businesses, for education, for worldwide communication-the applications are endless. It's a new world, full of potential and challenge.
Which is why more and more financial services providers are turning to Fiserv. They need a strong partner with the expertise, resources, and proven solutions to help navigate a dynamic business environment. Fiserv provides the delivery channels that support access to today's most desirable financial services: banking, credit union, lending, insurance, securities, and investment products.
As the leading provider of information management solutions for the financial industry, Fiserv is the gateway to anywhere, anytime, anyway financial services. We offer the solid technology foundation our clients need to survive and flourish.
Since our formation in 1984, we have grown into a worldwide organization with clients in more than 60 countries supported by nearly 22,000 employees.
In addition to the United States and Canada, we currently support clients in Asia-Pacific, the Caribbean, Europe, and Latin America. Our strong growth has been supported through the continuing development of highly specialized services and product enhancements, the addition of new clients and business partners, and the acquisition of firms complementing our organization.
Our continuing goal is to help our clients meet changing customer needs, expand their markets through competitive products and services, and overcome technological challenges while at the same time providing the highest service levels in the industry. We've built strong relationships based on our technological expertise and service excellence, and will continue to meet the evolving needs of the financial industry. With Fiserv as your technology partner, you are free to focus on the business of your business.
Which is why more and more financial services providers are turning to Fiserv. They need a strong partner with the expertise, resources, and proven solutions to help navigate a dynamic business environment. Fiserv provides the delivery channels that support access to today's most desirable financial services: banking, credit union, lending, insurance, securities, and investment products.
As the leading provider of information management solutions for the financial industry, Fiserv is the gateway to anywhere, anytime, anyway financial services. We offer the solid technology foundation our clients need to survive and flourish.
Since our formation in 1984, we have grown into a worldwide organization with clients in more than 60 countries supported by nearly 22,000 employees.
In addition to the United States and Canada, we currently support clients in Asia-Pacific, the Caribbean, Europe, and Latin America. Our strong growth has been supported through the continuing development of highly specialized services and product enhancements, the addition of new clients and business partners, and the acquisition of firms complementing our organization.
Our continuing goal is to help our clients meet changing customer needs, expand their markets through competitive products and services, and overcome technological challenges while at the same time providing the highest service levels in the industry. We've built strong relationships based on our technological expertise and service excellence, and will continue to meet the evolving needs of the financial industry. With Fiserv as your technology partner, you are free to focus on the business of your business.
eProject - On Demand Project Portfolio Management
www.eproject.com eProject was founded in the summer of 1997 as the innovator of the online project management model. With the vision of offering organizations increased efficiency and higher project ROI, eProject created next-generation digital workspaces where executives, project managers and project teams could effectively collaborate to drive project success. Based in Seattle, Washington, privately held eProject has used its unique position in the marketplace and a grassroots approach to develop an extensive customer base built on referrals and customer adoption.
Our shared vision is to drive project success for every business. We accomplish this by remaining focused on creating intuitive web-based project management solutions. Our solutions offer unified project planning, communication and execution for organizations, project managers and teams, helping them achieve increased productivity through effective interaction and collaboration.
Our shared vision is to drive project success for every business. We accomplish this by remaining focused on creating intuitive web-based project management solutions. Our solutions offer unified project planning, communication and execution for organizations, project managers and teams, helping them achieve increased productivity through effective interaction and collaboration.
Friday, January 20, 2006
Viacore - Integration and Visibility for Business Ecosystems
www.viacore.com BusinessTone is an on-demand partner integration solution to provision, manage, maintain and support integration between your applications and those of your suppliers and customers. By providing the right combination of expertise, methodologies and tools, BusinessTone gets everyone connected and on-boarded 75 percent faster than if you were to do it alone. And it slashes associated costs by 60 percent.
Founded in 1999, Viacore has its roots in the RosettaNet organization. Two of our founders also founded RosettaNet — and played key roles in the evolution of inter-enterprise process standardization. We draw on these bloodlines, regularly asking, how can information be synchronized more efficiently between enterprises?
BusinessTone powers some of the world's largest integrated business ecosystems, including those of world-class companies such as Amkor, Arrow Electronics, Cisco Systems, Gap and HP. In total, Viacore serves more than 200 Fortune 500 clients and their trading partners across North America, Europe, Asia and South America. Thanks to the capabilities and efficiencies BusinessTone-powered integrated business ecosystems offer, our clients have saved more than $500 million over the past five years.
Founded in 1999, Viacore has its roots in the RosettaNet organization. Two of our founders also founded RosettaNet — and played key roles in the evolution of inter-enterprise process standardization. We draw on these bloodlines, regularly asking, how can information be synchronized more efficiently between enterprises?
BusinessTone powers some of the world's largest integrated business ecosystems, including those of world-class companies such as Amkor, Arrow Electronics, Cisco Systems, Gap and HP. In total, Viacore serves more than 200 Fortune 500 clients and their trading partners across North America, Europe, Asia and South America. Thanks to the capabilities and efficiencies BusinessTone-powered integrated business ecosystems offer, our clients have saved more than $500 million over the past five years.
3e Company - MSDS, Hazmat and EH&S Compliance Services
www.3ecompany.com 3E Company is the trusted global provider of chemical, regulatory and compliance information services. Its comprehensive suite of outsourced services address the entire lifecycle of chemicals starting in the research and development (R&D) phase of manufacturing products all the way through to assistance with proper hazardous waste disposal.
3E's Beginnings
Founded as an environmental services provider in 1988, 3E Company began as a small, two-person firm in San Diego, California focused on solving environmental problems for customers. The three "E's" stood for Environmental and Ecological Engineering. Services at that time included soil sampling and air monitoring, waste storage and hazardous materials management. From the beginning, 3E has always delivered 24–7–365 service and personal, tailored customer attention—traits that today continue to set 3E apart.
In 1989, 3E took notice of each customer's growing challenge to manage the burdensome and detailed paperwork and data associated with the use and storage of hazardous materials. 3E was determined to provide a robust solution, and recruited experienced database and information managers to build a comprehensive HazMat database, focused on Material Safety Data Sheets (MSDSs). As the critical source of a material's chemical makeup and properties, MSDSs are required by OSHA to satisfy Employee Right-to-Know regulations.
Out of this database, 3E's core services were born–MSDS On Demand, Regulatory Reporting, Waste Management, and Transportation Assistance. Instant access to HazMat data allowed 3E professionals to provide information and assistance for daily HazMat management needs as well as emergency situations through 3E's 24-7-365 HazMat Mission Control Center. Staffed by experienced HazMat professionals, the center was built in Carlsbad, California to provide unparalleled access and customer support for 3E's EH&S information services.
In 1999, 3E introduced 3E Online®– a comprehensive system for customers to manage their HazMat information over the Internet, backed by 24-7-365 hotline support. These core services evolved into four service platforms – 3E Online, 3E OnCall, 3E OnTime and 3E OnData – which provide comprehensive, outsourced EH&S compliance and information management. Additional services were developed to include 3E MSDS management through 3E Online or 3E MSDS On Demand, plus 3E Transportation, 3E Spill, 3E Waste, 3E Poison and Exposure, 3E Compliance Calendar and Disclosures as well as 3E Professional Services.
3E Today
In 2004, 3E acquired Ariel Research Corporation, a chemical regulatory compliance data business based in McLean, Va., with a manufacturer services operation in Kingsport, Tenn. and a European operation in Copenhagen, Denmark. This transaction resulted in a global hazardous substance information and chemical regulatory compliance powerhouse, offering the most compelling and diversified suite of integrated compliance management solutions available. The foundation on which the suite of services is built is the world’s premier global regulatory and chemical information database. This database consists of a massive aggregation of global regulatory chemical information that provides up-to-date, accurate, comprehensive data containing hundreds of searchable chemical lists, full-text regulations and compliance guides covering more than 50 countries, international transportation data, physical/chemical, toxicological and eco-toxicological data and millions of MSDSs (Material Safety Data Sheets). Access to this aggregation of content, combined with an EH&S knowledgebase of business rules and best practices, 3E provides unprecedented support for identifying, monitoring and complying with complex and ever changing EH&S requirements.
3E's Beginnings
Founded as an environmental services provider in 1988, 3E Company began as a small, two-person firm in San Diego, California focused on solving environmental problems for customers. The three "E's" stood for Environmental and Ecological Engineering. Services at that time included soil sampling and air monitoring, waste storage and hazardous materials management. From the beginning, 3E has always delivered 24–7–365 service and personal, tailored customer attention—traits that today continue to set 3E apart.
In 1989, 3E took notice of each customer's growing challenge to manage the burdensome and detailed paperwork and data associated with the use and storage of hazardous materials. 3E was determined to provide a robust solution, and recruited experienced database and information managers to build a comprehensive HazMat database, focused on Material Safety Data Sheets (MSDSs). As the critical source of a material's chemical makeup and properties, MSDSs are required by OSHA to satisfy Employee Right-to-Know regulations.
Out of this database, 3E's core services were born–MSDS On Demand, Regulatory Reporting, Waste Management, and Transportation Assistance. Instant access to HazMat data allowed 3E professionals to provide information and assistance for daily HazMat management needs as well as emergency situations through 3E's 24-7-365 HazMat Mission Control Center. Staffed by experienced HazMat professionals, the center was built in Carlsbad, California to provide unparalleled access and customer support for 3E's EH&S information services.
In 1999, 3E introduced 3E Online®– a comprehensive system for customers to manage their HazMat information over the Internet, backed by 24-7-365 hotline support. These core services evolved into four service platforms – 3E Online, 3E OnCall, 3E OnTime and 3E OnData – which provide comprehensive, outsourced EH&S compliance and information management. Additional services were developed to include 3E MSDS management through 3E Online or 3E MSDS On Demand, plus 3E Transportation, 3E Spill, 3E Waste, 3E Poison and Exposure, 3E Compliance Calendar and Disclosures as well as 3E Professional Services.
3E Today
In 2004, 3E acquired Ariel Research Corporation, a chemical regulatory compliance data business based in McLean, Va., with a manufacturer services operation in Kingsport, Tenn. and a European operation in Copenhagen, Denmark. This transaction resulted in a global hazardous substance information and chemical regulatory compliance powerhouse, offering the most compelling and diversified suite of integrated compliance management solutions available. The foundation on which the suite of services is built is the world’s premier global regulatory and chemical information database. This database consists of a massive aggregation of global regulatory chemical information that provides up-to-date, accurate, comprehensive data containing hundreds of searchable chemical lists, full-text regulations and compliance guides covering more than 50 countries, international transportation data, physical/chemical, toxicological and eco-toxicological data and millions of MSDSs (Material Safety Data Sheets). Access to this aggregation of content, combined with an EH&S knowledgebase of business rules and best practices, 3E provides unprecedented support for identifying, monitoring and complying with complex and ever changing EH&S requirements.
AllScripts - Inform. Connect. Transform (Electronic Medical Records)
www.allscripts.com Allscripts is the leading provider of clinical software, connectivity, and information solutions for more than 20,000 physicians across the country. Our solutions reach from the physician to the patient to all stakeholders in the healthcare delivery process. Our vision is to become an indispensable part of the way physicians practice medicine.
Metavante - Banking and Payment Technology Solutions
www.metavante.com Metavante delivers virtually all the technology you need to offer financial technology products and services. By providing solutions that drive customer relationship management, electronic banking, electronic funds transfer and card solutions, electronic presentment and payment, financial account processing, investment technology, and retirement plan services, we offer you the ability to manage and deliver the transactions of value necessary to compete, retain, and grow in today's marketplace.
Our niche products also drive additional value to your customers that go well beyond traditional financial services. These include prepaid debit cards, flexible spending cards, healthcare eligibility and payment cards, and a complete electronic presentment and payment product suite that includes a state-of-the-art document composition offering.
Like many SaaS providers, Metavante exploits many packaged solutions. In effect, any significant SaaS provider is a Systems Integrator. For example, Metavante uses the Ascential Software Extraction, Transformation and Load Tool - used to clean /scrub data from non-Metavante systems, transform the data to our data structures, and load Extraction, Transformation and Load Tool - used to clean /scrub data from non-Metavante systems, transform the data to our data structures, and load the data. Uses Business Objects Reporting Tool used with the Business Intelligence Center. See their partner list for all of the components.
Our niche products also drive additional value to your customers that go well beyond traditional financial services. These include prepaid debit cards, flexible spending cards, healthcare eligibility and payment cards, and a complete electronic presentment and payment product suite that includes a state-of-the-art document composition offering.
Like many SaaS providers, Metavante exploits many packaged solutions. In effect, any significant SaaS provider is a Systems Integrator. For example, Metavante uses the Ascential Software Extraction, Transformation and Load Tool - used to clean /scrub data from non-Metavante systems, transform the data to our data structures, and load Extraction, Transformation and Load Tool - used to clean /scrub data from non-Metavante systems, transform the data to our data structures, and load the data. Uses Business Objects Reporting Tool used with the Business Intelligence Center. See their partner list for all of the components.
CustomerSat - Profit from Customer Feedback
www.customersat.com Founded in 1997, CustomerSat, Inc. is the leader in real-time, multi-channel feedback solutions for building customer satisfaction and loyalty. CustomerSat solutions enable companies to improve satisfaction, loyalty and profitability by turning key customer, partner, employee and supplier insights into targeted actions. CustomerSat has offices in Mountain View, California and in the UK, and has a long history of sustained growth and profitability. Investors include J.D. Power and Associates, a world leader in customer satisfaction, and NICE Systems, a global provider of contact center recording and quality management systems.
CustomerSat’s enterprise feedback solutions have helped companies such as AMD, Ariba, BellSouth, Canon, Digital Insight, Honeywell, Salesforce.com, VeriSign and WebEx take timely action to address customer opportunities and concerns and build high satisfaction, loyalty and profitability. With advanced survey and analysis capabilities, and comprehensive professional and knowledge services, CustomerSat has helped companies take timely action to reduce attrition, increase loyalty, increase competitive advantage, and increase business profitability.
CustomerSat offers Managed Service, Self-Service and Managed Service Plus solutions that enable you to develop, manage and support feedback programs, and that include real-time survey analytics, Action Management (automated alerts and case management). CustomerSat Managed Service provides a dedicated project team to design and manage feedback programs; Self-Service allows you to design and run your own programs; and Managed Service Plus combines the two, providing a project team for key feedback programs and allowing self-service design and management of others. All three solutions leverage CustomerSat Enterprise, a hosted, web-based application that supports all facets of your satisfaction and loyalty processes, from inviting responses to driving actions. CustomerSat integrates with any backend system, provides 24/7 system access, and delivers data security.
Our advanced feedback solutions help companies:
* Prioritize action through real-time analytics
* Increase enterprise knowledge and focus through push reports
* Increase response rates through multi-channel delivery (web, phone, paper)
* Optimize channel selection to minimize feedback process expense
* Optimize the number of survey responses through touch rules
* Save at-risk customers before they are lost
* Save time through easy-to-use survey creation, deployment and management features
* Reduce survey deployment time through easy-to-use hosted solutions
CustomerSat delivers results-oriented customer feedback to clients around the world. With multi-language capability and many years of experience understanding the cultural nuances of different regions around the world, we deliver global solutions, services, support, and training to our international clients.
CustomerSat’s enterprise feedback solutions have helped companies such as AMD, Ariba, BellSouth, Canon, Digital Insight, Honeywell, Salesforce.com, VeriSign and WebEx take timely action to address customer opportunities and concerns and build high satisfaction, loyalty and profitability. With advanced survey and analysis capabilities, and comprehensive professional and knowledge services, CustomerSat has helped companies take timely action to reduce attrition, increase loyalty, increase competitive advantage, and increase business profitability.
CustomerSat offers Managed Service, Self-Service and Managed Service Plus solutions that enable you to develop, manage and support feedback programs, and that include real-time survey analytics, Action Management (automated alerts and case management). CustomerSat Managed Service provides a dedicated project team to design and manage feedback programs; Self-Service allows you to design and run your own programs; and Managed Service Plus combines the two, providing a project team for key feedback programs and allowing self-service design and management of others. All three solutions leverage CustomerSat Enterprise, a hosted, web-based application that supports all facets of your satisfaction and loyalty processes, from inviting responses to driving actions. CustomerSat integrates with any backend system, provides 24/7 system access, and delivers data security.
Our advanced feedback solutions help companies:
* Prioritize action through real-time analytics
* Increase enterprise knowledge and focus through push reports
* Increase response rates through multi-channel delivery (web, phone, paper)
* Optimize channel selection to minimize feedback process expense
* Optimize the number of survey responses through touch rules
* Save at-risk customers before they are lost
* Save time through easy-to-use survey creation, deployment and management features
* Reduce survey deployment time through easy-to-use hosted solutions
CustomerSat delivers results-oriented customer feedback to clients around the world. With multi-language capability and many years of experience understanding the cultural nuances of different regions around the world, we deliver global solutions, services, support, and training to our international clients.
Convergys Corporation - Outthinking, Outdoing
www.convergys.com Convergys brings together world-class resources, software, and expertise to help create valuable relationships between our clients, their customers and their employees. We're the global leader in providing customer care, human resources, and billing services. With Convergys' help, your company can gain a deeper understanding of each of your customers, how to serve them better and more knowledgeably, how to process payments faster, and how to make each transaction more profitable.
Convergys serves top companies in communications, financial services, technology, employee care and other industries in more than 60 countries. Convergys employs more than 66,000 people in our contact centers, data centers and offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Revenues in 2004 were $2.5 billion.
The Right People, Processes and Technologies
Convergys’ billing, customer care and human resources solutions combine skilled customer service representatives with advanced customer and information management technologies and state-of-the-art processes. Convergys delivers these services via licensing, traditional transaction outsourcing, managed services and Business Process Outsourcing to ensure our customers the best possible solution for every situation.
Convergys serves top companies in communications, financial services, technology, employee care and other industries in more than 60 countries. Convergys employs more than 66,000 people in our contact centers, data centers and offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Revenues in 2004 were $2.5 billion.
The Right People, Processes and Technologies
Convergys’ billing, customer care and human resources solutions combine skilled customer service representatives with advanced customer and information management technologies and state-of-the-art processes. Convergys delivers these services via licensing, traditional transaction outsourcing, managed services and Business Process Outsourcing to ensure our customers the best possible solution for every situation.
Netsuite - One system, No limits
www.netsuite.com CRM with ERP, available in multiple languages. NetSuite, Inc. is the first and only company to give small and midsize businesses on demand Web-based business applications to run their entire company. With thousands of customers globally, NetSuite has earned numerous awards for market leadership and innovation from such leading publications as eWeek, CRM Magazine, InfoWorld, PC Magazine, and CPA Software News among others. Customers, analysts and press recognize that NetSuite alone provides integrated front office customer relationship management (CRM), back-office enterprise resource planning (ERP), and ecommerce in one powerful application with the modularity and flexibility to meet your specific business needs.
Talisma - Customer Interaction Management (CIM)
www.talisma.com Talisma is a leading provider of Customer Interaction Management (CIM) solutions that enable companies to deliver a truly exceptional customer experience. Talisma’s CIM suite improves customer satisfaction through self-service, assisted service, and proactive service offerings.
Talisma has customers in 32 countries throughout North America, Europe, and Asia-Pacific. Talisma customers encompass a wide variety of industries including B2B eCommerce, call center, telecommunications, distribution, education, financial services, government, healthcare, Hi-Tech, fitness, hospitality , travel, legal, manufacturing, media, retail, service and support, transportation, utilities, and others.
Talisma is a fifth-generation product, and its .NET-based technologies create an integrated, scalable, and robust infrastructure that has proven to raise efficiencies, lower costs, and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly skilled service experts deliver cost-effective outsourced hosting and professional services, lower-cost customization, and rapid deployment.
Talisma's global customers include Aetna, AOL, Aviva, Bank of America, Bellevue University, Canon, ChevronTexaco, Citibank, Coast Capital Savings, Daimler-Chrysler, Dell, DHL, HGTV, Intuit, Florida State University, Microsoft, MWB, Siemens, Sony, Sprint, TDK, T-Mobile, and the US Department of State. Talisma's headquarters are in Bellevue, WA, with sales, services and development offices located in North America, Europe, and Asia-Pacific.
Talisma has customers in 32 countries throughout North America, Europe, and Asia-Pacific. Talisma customers encompass a wide variety of industries including B2B eCommerce, call center, telecommunications, distribution, education, financial services, government, healthcare, Hi-Tech, fitness, hospitality , travel, legal, manufacturing, media, retail, service and support, transportation, utilities, and others.
Talisma is a fifth-generation product, and its .NET-based technologies create an integrated, scalable, and robust infrastructure that has proven to raise efficiencies, lower costs, and increase customer satisfaction. Talisma delivers measurable ROI and enhanced service in a fraction of the time and cost normally experienced with alternative vendors. Highly skilled service experts deliver cost-effective outsourced hosting and professional services, lower-cost customization, and rapid deployment.
Talisma's global customers include Aetna, AOL, Aviva, Bank of America, Bellevue University, Canon, ChevronTexaco, Citibank, Coast Capital Savings, Daimler-Chrysler, Dell, DHL, HGTV, Intuit, Florida State University, Microsoft, MWB, Siemens, Sony, Sprint, TDK, T-Mobile, and the US Department of State. Talisma's headquarters are in Bellevue, WA, with sales, services and development offices located in North America, Europe, and Asia-Pacific.
Sage Software - Global CRM Alliance
www.sagecrmsolutions.com A well known provider of quality business software goes SaaS.
SugarCRM - Open Source and Hosted
www.sugarcrm.com SugarCRM is the world's leading provider of commercial open source customer relationship management (CRM) software for companies of all sizes. SugarCRM's mission is to provide the most innovative, highest quality, easily customized and most appreciated business tools created by the open source development and business models.
SugarCRM develops solutions by actively engaging the CRM community, consisting of users, customers, developers and experts, and incorporates their needs, opinions and experiences into the solution. SugarCRM conveys our strengths, weaknesses, vision and function in a forthright manner to all community members so that the solution expectations are not misguided. SugarCRM believes that our open source development methodology and open source business models maintain healthy business relationships, highest quality solutions, and also the highest level of trust.
SugarCRM's Sugar Suite easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. The Sugar Suite's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.
SugarCRM develops solutions by actively engaging the CRM community, consisting of users, customers, developers and experts, and incorporates their needs, opinions and experiences into the solution. SugarCRM conveys our strengths, weaknesses, vision and function in a forthright manner to all community members so that the solution expectations are not misguided. SugarCRM believes that our open source development methodology and open source business models maintain healthy business relationships, highest quality solutions, and also the highest level of trust.
SugarCRM's Sugar Suite easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. The Sugar Suite's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships.
USA.Net - You Run Your Business - We Run Your Email
USA.net USA.NET specializes in helping companies with traditional in-house IT departments outsource their messaging as a strategic element in business transformation – a way to focus on core strengths and pursue new opportunities. By eliminating the need to maintain and administer an internal email infrastructure, companies can reduce costs and expand capabilities while enjoying 99.9 percent availability.
Market Leadership
USA.NET is the nation's largest exclusively-focused hosted email provider with over 5,000 corporate customers including United Airlines®, Farmers Insurance® and others. The company has channel partnerships with Qwest®, ADP Dealer Services® and Fiserv®. USA.NET is the only hosting provider who is SAS 70 - Type II certified, a Microsoft Gold Certified Advanced Infrastructure Provider, and a charter member of Microsoft's Technology Adoption Program (TAP).
USA.NET has partnerships with solution resellers, system integrators, software developers, service organizations, hardware platform manufacturers and operating systems vendors. At USA.NET, these organizations play a critical role in helping our customers fully realize the value associated with a USA.NET hosted email solution. They also help us meet our customers’ and prospective customers’ unique requirements by providing specialized sales and service expertise, technology support, and extended product sets. Partner relationships significantly enhance USA.NET’s ability to deliver the best global hosted email services to our customers.
Market Leadership
USA.NET is the nation's largest exclusively-focused hosted email provider with over 5,000 corporate customers including United Airlines®, Farmers Insurance® and others. The company has channel partnerships with Qwest®, ADP Dealer Services® and Fiserv®. USA.NET is the only hosting provider who is SAS 70 - Type II certified, a Microsoft Gold Certified Advanced Infrastructure Provider, and a charter member of Microsoft's Technology Adoption Program (TAP).
USA.NET has partnerships with solution resellers, system integrators, software developers, service organizations, hardware platform manufacturers and operating systems vendors. At USA.NET, these organizations play a critical role in helping our customers fully realize the value associated with a USA.NET hosted email solution. They also help us meet our customers’ and prospective customers’ unique requirements by providing specialized sales and service expertise, technology support, and extended product sets. Partner relationships significantly enhance USA.NET’s ability to deliver the best global hosted email services to our customers.
Savvis - Transforming Information Technology
www.savvis.net SAVVIS is a global IT utility services provider that leads the industry in delivering secure, reliable, and scalable hosting, network, and application services. SAVVIS' strategic approach combines the use of virtualization technology, a utility services model, and automated software management and provisioning systems. SAVVIS solutions enable customers to focus on their core business while SAVVIS ensures the quality of their IT infrastructure. With an IT services platform that extends to 45 countries, SAVVIS is one of the world's largest providers of IP computing services. (formally Cable and Wireless, formally Exodus Communications).
SAVVIS Industry Solutions are built on top of SAVVIS’ global infrastructure, providing data and transactions that enhance industry-specific workflows and improve enterprise productivity.
Services Include:
Financial Services: FIX electronic trading, extranet connectivity, raw and normalized market data feeds, and instant messaging compliance.
Media & Entertainment: Automating the creation, production, distribution and delivery of digital media and marketing content.
Retail: From fully managed store networks and e-commerce hosting, to digital content services for advertising production and rich media delivery to the sales floor.
Federal Government: Addresses the unique information technology needs of the U.S. Federal Government’s departments and agencies.
Corporate Marketing and Creative Services: Save valuable time and money and bring new products and campaigns to market faster.
Print and Publishing Services: Easily accept job submissions, remote proofing, balance workloads globally, and take advantage of archiving and remote storage.
SAVVIS Industry Solutions are built on top of SAVVIS’ global infrastructure, providing data and transactions that enhance industry-specific workflows and improve enterprise productivity.
Services Include:
Financial Services: FIX electronic trading, extranet connectivity, raw and normalized market data feeds, and instant messaging compliance.
Media & Entertainment: Automating the creation, production, distribution and delivery of digital media and marketing content.
Retail: From fully managed store networks and e-commerce hosting, to digital content services for advertising production and rich media delivery to the sales floor.
Federal Government: Addresses the unique information technology needs of the U.S. Federal Government’s departments and agencies.
Corporate Marketing and Creative Services: Save valuable time and money and bring new products and campaigns to market faster.
Print and Publishing Services: Easily accept job submissions, remote proofing, balance workloads globally, and take advantage of archiving and remote storage.
interxion - Europe's leading carrier-neutral colocation and managed services
www.interxion.com Interxion is the leading provider of carrier-neutral Data Centres, collocation and managed services in Europe. With 20 operational data centres across eleven European countries, Interxion supports 800 customers including enterprises, ISPs, carriers, content providers, mobile service providers, hosting and telecommunications companies. Interxion is home to many of Europe’s Internet Exchanges, which will help you cut costs and improve the performance of your network.
Established in 1998 in The Netherlands, Interxion expanded rapidly, achieving recognition for having the largest footprint across Europe. Today Interxion manages 20 operational sites in 11 countries.
Financial
Interxion is privately owned. Since its foundation, the company has raised more than €300 million from major international investors, including Baker Capital, Residex, Bear Stearns, BNP Paribas, Goldman Sachs, CSFB, and Morgan Stanley. Interxion’s private equity sponsors are highly regarded in the technology and telecommunications sectors and have been involved in numerous successful ventures, including several in the Internet infrastructure services industry. These shareholders provide Interxion with invaluable experience, industry contacts and relationships.
Our Solutions
Interxion delivers a full range of Internet infrastructure solutions to 700 customers, including enterprises, content providers, mobile service providers and hosting and telecommunications companies. Services such as equipment housing, onsite engineering and maintenance, connectivity solutions and a range of monitoring services provide customers with solutions to better manage their ICT and Internet infrastructures.
Established in 1998 in The Netherlands, Interxion expanded rapidly, achieving recognition for having the largest footprint across Europe. Today Interxion manages 20 operational sites in 11 countries.
Financial
Interxion is privately owned. Since its foundation, the company has raised more than €300 million from major international investors, including Baker Capital, Residex, Bear Stearns, BNP Paribas, Goldman Sachs, CSFB, and Morgan Stanley. Interxion’s private equity sponsors are highly regarded in the technology and telecommunications sectors and have been involved in numerous successful ventures, including several in the Internet infrastructure services industry. These shareholders provide Interxion with invaluable experience, industry contacts and relationships.
Our Solutions
Interxion delivers a full range of Internet infrastructure solutions to 700 customers, including enterprises, content providers, mobile service providers and hosting and telecommunications companies. Services such as equipment housing, onsite engineering and maintenance, connectivity solutions and a range of monitoring services provide customers with solutions to better manage their ICT and Internet infrastructures.
Equinix - Network Data Centers, Internet Exchange Services
www.equinix.com Customers today are facing tremendous changes in the telecommunications industry and must have the necessary flexibility to deal with the need to change or add providers and take advantage of continuously decreasing prices. With a global footprint of more than one million square feet across 15 locations in the United States and Asia Pacific region, Equinix Internet Business Exchange (IBX) centers serve as core hubs for critical IP networks and Internet operations worldwide. With direct access to more than 200 networks, including all of the top global Tier 1 networks, Equinix's network-neutral IBX centers and services overcome the limitations of existing data center, network and Internet operations through direct interconnection to the largest aggregation of networks for unmatched service diversity, flexibility and reliability. At Equinix, customers can directly access the providers that serve over 90% of the world’s Internet networks and users. In addition, Equinix IBX centers are the industry’s premier peering hubs which provide customers unparalleled network performance and scalability. Concluding that no single network provider can reliably support the mission-critical requirements of important content and enterprise customers, companies like IBM, Google, Sony Online, General Electric, Electronic Arts, Primedia/About.com, Hotwire, Yahoo!, and Microsoft have all selected Equinix as their outsourced IT infrastructure partner.
At Equinix, customers can leverage premium data center services for secure colocation; diverse, reliable and cost-effective IP connectivity; next-generation traffic exchange and peering; and managed outsourced IT infrastructure services for greater control, improved performance and lowered costs for their network and Internet operations. Enterprises and content providers choose Equinix for the exponential cost and performance gains they realize by operating in Equinix network-diverse hubs, with access to a broad selection of outsourced connectivity and IT services.
At Equinix, customers can leverage premium data center services for secure colocation; diverse, reliable and cost-effective IP connectivity; next-generation traffic exchange and peering; and managed outsourced IT infrastructure services for greater control, improved performance and lowered costs for their network and Internet operations. Enterprises and content providers choose Equinix for the exponential cost and performance gains they realize by operating in Equinix network-diverse hubs, with access to a broad selection of outsourced connectivity and IT services.
Postini - Integrated Message Management
www.postini.com 35,000 Businesses Served 9.1 Million End Users 1 Billion Messages Every Day. "Switching to Postini secured our email" - customer. Postini is the first and only enterprise-class managed service to provide Integrated Message Management. As the leader in Integrated Message Management, Postini provides security, compliance, availability, and visibility solutions for corporate email and instant messaging systems. Postini's messaging services are designed to protect businesses from a wide range of IM and email threats, address regulatory compliance requirements, and enable the management and enforcement of enterprise policies. Founded in 1999, Postini protects and manages electronic communications for more than 35,000 businesses worldwide, providing comprehensive, flexible, and trusted managed services for message security and management. Technology partners include Authentium, IMLogic and McAfee. Business partners and hosting providers include Equinix, Interxion, Level 3 and Savvis (formally Cable and Wireless, formally Exodus).
Telehouse Europe - Co-Location
www.telehouse.net The groups principal activity is to provide customised IT Housing and management services, from its own secure facilities, primarily for telecommunication and internet related companies. The group is committed to develop new services and facilities to meet client requirements while undertaking major infrastructure investments and improvements to existing operations.
"Our mission statement - to be the market leader for the provision of a uniquely flexible range of IT Housing and management services which meet the specific areas of client requirement."
Total number of employees exceeds 150 of which 80 have extensive technical knowledge and experience. Main Operations: Five sites across two cities in London and Paris, providing over 28,000 square metres of colocation space. Clients - over 475 clients representing every major business sector. Financials for year ending December 2003 Turnover increased to £33.5 million. The company enjoys substantial freehold property holdings, operates on a sound business model, and is dedicated to continuous innovation and improvement.
"Our mission statement - to be the market leader for the provision of a uniquely flexible range of IT Housing and management services which meet the specific areas of client requirement."
Total number of employees exceeds 150 of which 80 have extensive technical knowledge and experience. Main Operations: Five sites across two cities in London and Paris, providing over 28,000 square metres of colocation space. Clients - over 475 clients representing every major business sector. Financials for year ending December 2003 Turnover increased to £33.5 million. The company enjoys substantial freehold property holdings, operates on a sound business model, and is dedicated to continuous innovation and improvement.
Mi8 Corporation - Microsoft Exchange Hosting and Outsourcing
Mi8.com Mi8 Corporation was founded in 1997 in New York City by Huw Thomas, Dave Castellani, Chris McConnell, and Azfar Haider. EDS is a partner.
Mi8's core mission is to transform Microsoft Exchange, a sophisticated messaging and collaboration system, into easy-to-use subscription services. Mi8 is not simply a "hosting" company - hosting companies function as an extension of your corporate facilities, with highly redundant data centers - but instead Mi8 functions as an extension of your Information Technology team, managing and monitoring our sophisticated messaging and collaboration infrastructure, so you don't have to.
Instead of expending resources building and maintaining a high performance, highly available messaging system, your IT team can be focused where they belong: on customer-facing and revenue-generating systems. In other words, while messaging is a "mission critical" system for most organizations today, is not a core business function of your company. It is, however, Mi8's core business function, and we believe we do it better than anyone in the world.
Mi8's core mission is to transform Microsoft Exchange, a sophisticated messaging and collaboration system, into easy-to-use subscription services. Mi8 is not simply a "hosting" company - hosting companies function as an extension of your corporate facilities, with highly redundant data centers - but instead Mi8 functions as an extension of your Information Technology team, managing and monitoring our sophisticated messaging and collaboration infrastructure, so you don't have to.
Instead of expending resources building and maintaining a high performance, highly available messaging system, your IT team can be focused where they belong: on customer-facing and revenue-generating systems. In other words, while messaging is a "mission critical" system for most organizations today, is not a core business function of your company. It is, however, Mi8's core business function, and we believe we do it better than anyone in the world.
MessageLabs - Email Threat Management
www.messagelabs.com Email security is no longer simply about installing hardware or software at the server and PC level. These solutions may only be effective once a threat is known and by that time the damage may already have been done. Viruses, spam, uncontrolled content and unsecured communications are all threats that can irrevocably damage your business. And they are all growing in volume and sophistication.
A proactive and predictive security service that scans for threats outside your enterprise network is the most effective way to ensure your organization is protected. MessageLabs offers comprehensive email security solutions, targeted to today's business issues, helping every enterprise meet its email management and security needs.
The low total cost of ownership and predictable operating costs of MessageLabs services give you email threat protection which enables greater efficiencies and a business-centric view of email security. This means your in-house technical resources can focus on other critical business initiatives.
A proactive and predictive security service that scans for threats outside your enterprise network is the most effective way to ensure your organization is protected. MessageLabs offers comprehensive email security solutions, targeted to today's business issues, helping every enterprise meet its email management and security needs.
The low total cost of ownership and predictable operating costs of MessageLabs services give you email threat protection which enables greater efficiencies and a business-centric view of email security. This means your in-house technical resources can focus on other critical business initiatives.
Intermedia.Net - Hosted Microsoft Solutions
www.intermedia.net Since 1995, Intermedia.NET has provided excellence in hosting services to thousands of customers around the globe. Private ownership and financial stability has enabled Intermedia.NET to pursue its vision of excellence. With continued growth of our customer base and expansion into new, innovative hosting services, we uphold the highest standards in quality, performance and customer care. Intermedia.NET has one of the highest customer retention rates in the industry and has won multiple technology awards. Hosted Websites: over 15,000 Hosted Mailboxes: over 100,000. Solutions include MS Outlook/Exchange, Shared and Dedicated Web Hosting and Business E-Mail Management Services.
Front Bridge - Email Management Solutions
www.frontbridge.com FrontBridge Technologies, a Microsoft subsidiary and IBM business partner (IBM Messaging Managed Services), offers managed messaging services for enforcing email compliance with encryption and archiving tools, providing email availability through a web-based back up, and improving protection of employee inboxes from viruses and spam. Its complete line of services includes message archiving, spam and virus filtering, disaster recovery, and email encryption and supports multiple e-mail platforms such as Microsoft Exchange and other SMTP-compliant servers, as well as IBM Lotus Domino for filtering and email encryption. These managed services provide value to corporate customers by requiring no upfront capital investment, minimizing IT management overhead, and removing incoming email threats before they reach the corporate firewall. FrontBridge is now part of Microsoft’s Exchange Server Group. For more information, visit Microsoft Exchange.
FrontBridge provisions its services across the only globally load-balanced network to achieve 100% historic uptime. Its complete line of fully-managed, perimeter-based services includes -- email and instant message archiving for compliance, content and policy enforcement, spam and virus elimination, disaster recovery, email encryption, and email continuity.
The compelling need for FrontBridge's services is clear: effective electronic message management is vital as companies rely on email to support their business activity and ensure employee productivity. Email has become a mission-critical application for the enterprise.
FrontBridge provisions its services across the only globally load-balanced network to achieve 100% historic uptime. Its complete line of fully-managed, perimeter-based services includes -- email and instant message archiving for compliance, content and policy enforcement, spam and virus elimination, disaster recovery, email encryption, and email continuity.
The compelling need for FrontBridge's services is clear: effective electronic message management is vital as companies rely on email to support their business activity and ensure employee productivity. Email has become a mission-critical application for the enterprise.
Critical Path - Messages That Matter
www.criticalpath.net Founded in 1997, Critical Path, Inc. has a strong history of delivering messaging solutions for mobile, broadband and fixed-line service providers. Headquartered in San Francisco with offices around the globe, Critical Path's messaging solutions are deployed by more than 200 service providers throughout the world, including Vodafone, T-Mobile International, mmO2, Telecom Italia, Telefonica, Tiscali, SK Telecom, and Virgin.net. Critical Path currently has approximately 350 employees in sales, development and support offices worldwide.
Shareholders
In 1999, Critical Path became a publicly traded company under the stock symbol Nasdaq: CPTH. Today, the company's major shareholders include Asian conglomerate Cheung Kong Holdings, parent company of Hutchison Whampoa, and General Atlantic Partners.
Products and Solutions
Focusing on the market for email, mobile email and value-added messaging services, Critical Path unveiled Memova — a new brand of consumer messaging solutions for mobile operators, broadband and fixed-line operators in early 2005. Today, Critical Path's Memova solutions provide a better messaging experience for millions of consumers worldwide, helping operators unlock the potential of email, mobile email and messaging in the mass market.
Memova Mobile gives consumers access to the messages that matter most on their everyday mobile device. Memova Messaging provides email and rich multimedia applications for broadband consumers. Featuring industry-leading anti-abuse technology, Memova Anti-Abuse enables consumer email services that are virtually spam and virus-free.
Critical Path's portfolio also includes leading identity management and messaging solutions that are deployed in enterprises, governments and telecom operators worldwide.
Shareholders
In 1999, Critical Path became a publicly traded company under the stock symbol Nasdaq: CPTH. Today, the company's major shareholders include Asian conglomerate Cheung Kong Holdings, parent company of Hutchison Whampoa, and General Atlantic Partners.
Products and Solutions
Focusing on the market for email, mobile email and value-added messaging services, Critical Path unveiled Memova — a new brand of consumer messaging solutions for mobile operators, broadband and fixed-line operators in early 2005. Today, Critical Path's Memova solutions provide a better messaging experience for millions of consumers worldwide, helping operators unlock the potential of email, mobile email and messaging in the mass market.
Memova Mobile gives consumers access to the messages that matter most on their everyday mobile device. Memova Messaging provides email and rich multimedia applications for broadband consumers. Featuring industry-leading anti-abuse technology, Memova Anti-Abuse enables consumer email services that are virtually spam and virus-free.
Critical Path's portfolio also includes leading identity management and messaging solutions that are deployed in enterprises, governments and telecom operators worldwide.
Bt InfoNet - Insight Matters
www.bt.infonet.com Managed Network, Messaging, Multimedia, and Internet and Business-Enablement Services from British Telecom.
Adexa - Supply Chain and Organization Structure, Factory Planning
www.adexa.com Adexa delivers intelligent enterprise business planning and performance management solutions that link strategic planning, financial planning and supply chain planning. In this synchronized environment, the financial impact of planning decisions, and their ramifications on the enterprise, are known in advance to ensure profitable decisions are made every time. The end result is an innovative enterprise, able to proactively adjust to changing market conditions and support growth and capitalization. Relationship with IBM for IBM On Demand.
Content Management - Hosted Solutions
Three Content Management Services Touting lower costs and fewer headaches, the hosted CM model is making a run at the enterprise. Whether targeting Web content or the larger pool of corporate documents and digital assets, traditional installed CM software has garnered a reputation for being costly, complex, and time-consuming to implement. These factors have set the table for the quick rise of hosted Web CM, which focuses on the management of Web-based content for intranets and public sites, including large, complex sites -- such as newspapers -- and those that support functions such as e-commerce. Economics is one reason the on-demand model is thriving for Web CM. High-end installed systems such as Interwoven’s TeamSite start at approximately $150,000. In contrast, one-time setup charges for hosted offerings can range from a few hundred dollars to $20,000, with monthly fees from $10 to $3,000. Details in article at InfoWorld.
Mercury - Managed IT Management Services
www.mercury.com
* Time to value delivered in weeks or days with no additional infrastructure cost
* Manages more than 7 million business processes per day
* Identifies 40,000 business events per day for more than 500 active customers
Mercury Managed Services (MMS) provides Mercury’s application management, application delivery, and IT governance products as a hosted service through the internet. As part of the service, Mercury deploys a team of experts to help customers remotely manage the performance and availability of business-critical ERP, CRM, and custom applications. On average, Mercury Managed Services can help customers achieve initial time to value on their IT initiatives in weeks or even days.
* Time to value delivered in weeks or days with no additional infrastructure cost
* Manages more than 7 million business processes per day
* Identifies 40,000 business events per day for more than 500 active customers
Mercury Managed Services (MMS) provides Mercury’s application management, application delivery, and IT governance products as a hosted service through the internet. As part of the service, Mercury deploys a team of experts to help customers remotely manage the performance and availability of business-critical ERP, CRM, and custom applications. On average, Mercury Managed Services can help customers achieve initial time to value on their IT initiatives in weeks or even days.
Lawson - ERP On Demand
www.lawson.com Since we opened our doors in 1975, we have regularly introduced ground-breaking technologies that help large and mid-sized businesses streamline processes, share information, reduce costs, and plan for the future. As a result, our clients have more time to do things that are important to them – like manage and grow their businesses. Now we also offer Lawson as a hosted solution.
Kintera - Back Office Software for Non-Profit Orgs
www.kintera.com Kintera is dedicated to helping nonprofit organizations fulfill their mission by providing Knowledge Interaction technology to build vibrant communities of supporters, beneficiaries and staff. By sharing a set of dynamic data and content, organizations can motivate and engage community members to achieve marketing, programming and fundraising success. With leading edge technology and innovative leadership, Kintera is committed to making a difference in the nonprofit sector.
More than 15,000 organizations of all sizes in the nonprofit, government and corporate sectors use Kintera's award-winning technology and services to manage marketing, communications, programs, services and fundraising. Built with input from thousands of nonprofit professionals and volunteers, Kintera Sphere has a unified database and workflow tools that set the industry standard.
Kintera's technology enables volunteers, members, donors and staff to share real-time data and information to foster a powerful sense of community and achieve common goals. Content production, personalized communications, advocacy and delivery of programs and services within the community fuel growth and promote your organization's mission.
Kintera Sphere is Software As A Service accessed at www.kintera.com with your secure login. Select from predefined packages of modules or start with the Supporter Database module and add up to 13 other modules. Responsive client services support the service offering.
More than 15,000 organizations of all sizes in the nonprofit, government and corporate sectors use Kintera's award-winning technology and services to manage marketing, communications, programs, services and fundraising. Built with input from thousands of nonprofit professionals and volunteers, Kintera Sphere has a unified database and workflow tools that set the industry standard.
Kintera's technology enables volunteers, members, donors and staff to share real-time data and information to foster a powerful sense of community and achieve common goals. Content production, personalized communications, advocacy and delivery of programs and services within the community fuel growth and promote your organization's mission.
Kintera Sphere is Software As A Service accessed at www.kintera.com with your secure login. Select from predefined packages of modules or start with the Supporter Database module and add up to 13 other modules. Responsive client services support the service offering.
Case Central - Electronic Discovery and Litigation Management Solutions
www.casecentral.com CaseCentral, Inc. provides companies and their counsel with secure, cost-effective litigation lifecycle management solutions that boost productivity and certainty, while reducing risk and inefficiency.
Imaginatik - Leaders in Innovation Management
www.imaginatik.com Imaginatik is the leading provider of Idea Management software and processes, with global clients in consumer goods, pharmaceuticals, finance, chemicals, manufacturing and government. We deliver high quality products and services, developed through an ongoing commitment to research in innovation. The Idea Management Process, developed by Imaginatik and supported by the most widely used software, Idea Central, is your proven route to success, whether your challenge is growth, productivity or creating a culture of innovation.
Thursday, January 19, 2006
Kana - Experience Great Customer Service
www.kana.com As used by eBay. KANA is a leading provider of customer service solutions that improve customer satisfaction, reduce service costs and increase revenues. KANA's award-winning customer service solutions for eservice, assisted service and customer self-service enable companies to transform their service operations and resolve inquiries quickly and accurately across multiple channels. Like many others, KANA use Jamcracker to provide SaaS.
KANA OnDemand offers an alternative to on-site deployment for KANA email and Web collaboration solutions. With KANA OnDemand hosting, you can enhance the quality and efficiency of your customer service while eliminating the costs to install and maintain hardware and software. KANA OnDemand offers multi-channel customer interactions in a highly secure, hosted environment that is fully equipped to deliver the security, reliability and performance needed for high volume customer service operations.
KANA OnDemand offers an alternative to on-site deployment for KANA email and Web collaboration solutions. With KANA OnDemand hosting, you can enhance the quality and efficiency of your customer service while eliminating the costs to install and maintain hardware and software. KANA OnDemand offers multi-channel customer interactions in a highly secure, hosted environment that is fully equipped to deliver the security, reliability and performance needed for high volume customer service operations.
HubSpan - Service Based B2B Integration
www.hubspan.com Combining scalable, open technology and veteran expertise, Hubspan's managed services solutions enable rapid deployment of trading communities on the Internet at a low total cost of ownership.
EverDream - IT Could be this Easy
www.everdream.com Everdream provides secure, web–hosted IT software–as–a–service that automates the tasks associated with PC management. We keep the Digital Workforce working.
Founded in 1998, Everdream provides an integrated suite of web-hosted services to manage desktop and mobile computing devices for the medium-to-large enterprise. Everdream’s proprietary technology platform integrates all manage enterprise computing functions, while providing a complete hosted IT service. Everdream allows you to purchase software, hardware, and support for computing security and management as services.
Everdream´s services provide customers with outsourced security and managed IT services. Hundreds of companies around the world turn to Everdream to help them manage, secure and support their company and workers. Everdream services provide the following benefits:
* Rapid deployment. Everdream´s services can be deployed rapidly and provisioned easily, since customers do not have to spend time installing or maintaining IT infrastructure such as servers, network equipment, security products or other hardware and software.
* Lower total cost of ownership. Everdream´s scalable services enable significant savings relative to the traditional enterprise IT model. These services enable customers to automate asset inventory and tracking, software updates, patch assessment and distribution, data backup, virus prevention, and many others.
* Implement support and security measures without relying on end-users. Because many of our services are dispersed to computing devices without any required action from the end-user, complete critical tasks are not dependent on end-users. No more waiting for end-users to back up data, implement patches or update virus definitions.
* Secure, scalable and reliable delivery platform. Everdream maintains a multi-tenant application architecture that enables our services to scale to the exact needs of your organization.
* Improved productivity and superior service. Everdream web services are backed by SLAs that are rated top in the industry. Everdream customer satisfaction continually scores above 95%.
Everdream’s reliable, proven technologies are tightly integrated with our top-notch, 24x7 operations support team. Through our hosted services, Everdream provides a powerful, cost effective alternative to the fragmented and tedious manner in which organizations often manage their PCs and mobile devices.
Founded in 1998, Everdream provides an integrated suite of web-hosted services to manage desktop and mobile computing devices for the medium-to-large enterprise. Everdream’s proprietary technology platform integrates all manage enterprise computing functions, while providing a complete hosted IT service. Everdream allows you to purchase software, hardware, and support for computing security and management as services.
Everdream´s services provide customers with outsourced security and managed IT services. Hundreds of companies around the world turn to Everdream to help them manage, secure and support their company and workers. Everdream services provide the following benefits:
* Rapid deployment. Everdream´s services can be deployed rapidly and provisioned easily, since customers do not have to spend time installing or maintaining IT infrastructure such as servers, network equipment, security products or other hardware and software.
* Lower total cost of ownership. Everdream´s scalable services enable significant savings relative to the traditional enterprise IT model. These services enable customers to automate asset inventory and tracking, software updates, patch assessment and distribution, data backup, virus prevention, and many others.
* Implement support and security measures without relying on end-users. Because many of our services are dispersed to computing devices without any required action from the end-user, complete critical tasks are not dependent on end-users. No more waiting for end-users to back up data, implement patches or update virus definitions.
* Secure, scalable and reliable delivery platform. Everdream maintains a multi-tenant application architecture that enables our services to scale to the exact needs of your organization.
* Improved productivity and superior service. Everdream web services are backed by SLAs that are rated top in the industry. Everdream customer satisfaction continually scores above 95%.
Everdream’s reliable, proven technologies are tightly integrated with our top-notch, 24x7 operations support team. Through our hosted services, Everdream provides a powerful, cost effective alternative to the fragmented and tedious manner in which organizations often manage their PCs and mobile devices.
UGS - Global Innovation Networks (PLM)
www.ugs.com It is clear that the need for greater product and process innovation is at the top of most companies’ agendas as a way to help drive the top-line growth that is vital to their success. What’s even more clear is the need to create an environment in which this innovation can thrive by linking all members of the value chain together in the collaborative environment of a global innovation network.
At UGS our vision is to enable a world where organizations and their partners collaborate through global innovation networks to deliver world-class products and services, allowing them to deal swiftly with emerging risks and opportunities.
UGS is the market leader in powering innovation networks by delivering open enterprise solutions which allow our customers to transform their process of innovation. We are uniquely qualified to support a company’s innovation network because of our ability to deliver on the four keys to success that underpin this environment of innovation:
1. Connectivity and integration to all members and data across the value chain.
2. Process agility to quickly respond to market-driven change.
3. Authoring, securing and managing a company's intellectual property.
4. Management of a company's physical and intellectual assets to be able to re-use these assets across multiple products and processes.
Global innovation networks are all about shared knowledge. Shared knowledge across departments and locations. Shared knowledge across large, multi-national and global employee populations. Shared knowledge across suppliers, partners and customers. So no one is left out of the innovation process. Because to compete in an outsourced world, no company can afford to take the chance that the best idea isn’t heard and shared.
Ensuring this level of collaboration is at the core of a true global innovation network. Enabling them is the core of the UGS vision. And no one can do it better than we can.
At UGS our vision is to enable a world where organizations and their partners collaborate through global innovation networks to deliver world-class products and services, allowing them to deal swiftly with emerging risks and opportunities.
UGS is the market leader in powering innovation networks by delivering open enterprise solutions which allow our customers to transform their process of innovation. We are uniquely qualified to support a company’s innovation network because of our ability to deliver on the four keys to success that underpin this environment of innovation:
1. Connectivity and integration to all members and data across the value chain.
2. Process agility to quickly respond to market-driven change.
3. Authoring, securing and managing a company's intellectual property.
4. Management of a company's physical and intellectual assets to be able to re-use these assets across multiple products and processes.
Global innovation networks are all about shared knowledge. Shared knowledge across departments and locations. Shared knowledge across large, multi-national and global employee populations. Shared knowledge across suppliers, partners and customers. So no one is left out of the innovation process. Because to compete in an outsourced world, no company can afford to take the chance that the best idea isn’t heard and shared.
Ensuring this level of collaboration is at the core of a true global innovation network. Enabling them is the core of the UGS vision. And no one can do it better than we can.
Arena Solutions - On Demand Product Portfolio Lifecycle Management
www.arenasolutions.com Arena Solutions is the leading provider of on–demand Product Lifecycle Management (PLM and PPM) software.
Arena is dedicated to offering the industry’s broadest suite of on–demand PLM applications, enabling companies of any size, at every stage of development, to implement PLM best practices with low risk.
As the fastest–growing PLM provider, Arena maintains a deep commitment to innovation and customer success. This drives all areas of business and application development for the company, from our unparalleled security and award-winning user interface to our subscription–based delivery model. The introduction of Arena PLM Workgroup Edition allows Arena to extend that commitment on a broader basis to offer PLM to early–stage companies, small teams, and people curious about trying PLM for the first time.
Arena is dedicated to offering the industry’s broadest suite of on–demand PLM applications, enabling companies of any size, at every stage of development, to implement PLM best practices with low risk.
As the fastest–growing PLM provider, Arena maintains a deep commitment to innovation and customer success. This drives all areas of business and application development for the company, from our unparalleled security and award-winning user interface to our subscription–based delivery model. The introduction of Arena PLM Workgroup Edition allows Arena to extend that commitment on a broader basis to offer PLM to early–stage companies, small teams, and people curious about trying PLM for the first time.
HireRight - Employee Background Screening
www.hireright.com Employers need more than just data to successfully operate an employment screening program. As the largest independent screening provider focused 100% on employment background screening, we’re specialists at helping large and mid-size organizations efficiently implement, manage and control multifaceted employment screening programs. We pride ourselves on understanding the complex screening needs of today’s global employers and strive to provide easy-to-use, streamlined solutions that help organizations work smarter.
In fact, many of the world's most forward-thinking and successful companies trust HireRight to deliver effective, customer-focused solutions that provide increased efficiency and faster turnaround. HireRight also partners with the industry’s top e-recruiting solution providers, such as Oracle, PeopleSoft, Taleo, Deploy Solutions, VirtualEdge and Recruitmax, to co-develop unique, pre-built, pre-integrated employment screening solutions that allow organizations to leverage their recruiting solution investment for background screening.
With worldwide headquarters located in Irvine, California, plus offices and affiliates around the globe, HireRight reaches 200 plus countries and territories with more than 50 unique service offerings.
In fact, many of the world's most forward-thinking and successful companies trust HireRight to deliver effective, customer-focused solutions that provide increased efficiency and faster turnaround. HireRight also partners with the industry’s top e-recruiting solution providers, such as Oracle, PeopleSoft, Taleo, Deploy Solutions, VirtualEdge and Recruitmax, to co-develop unique, pre-built, pre-integrated employment screening solutions that allow organizations to leverage their recruiting solution investment for background screening.
With worldwide headquarters located in Irvine, California, plus offices and affiliates around the globe, HireRight reaches 200 plus countries and territories with more than 50 unique service offerings.
Adapt - Simplified, Results Driven, Paid Search Advertizing
www.adapt.com The $300B advertising industry is undergoing major changes. Ad budgets are rapidly moving to the internet, where ads can be more relevant to prospective customers, and marketing managers can measure results.
As budgets move online, paid search marketing is one of the fastest growing sectors of the advertising business. Spending in this segment is expected to be over $5B in 2005, up from $298M in 2001 (source: eMarketer, IAB/PwC, 2004). Recent growth rates are approximately 30% per annum.
With this growth comes complexity: more search engines, networks, products, campaigns, keywords and competition. Prices for clicks are rising. Advertisers are finding it impossible to generate more demand online with their current approaches. It is no longer sufficient for users to manage paid search marketing campaigns by hand. Adapt manages this growing complexity, and the growing demand for more paid search results, through sophisticated campaign management, keyword generation and bidding technology. What the users see are more results (sales, leads, subscriptions, downloads, etc.) simply delivered.
About Adapt
Adapt is a California-based company committed to solving real customer problems through technological innovation. Our service, MarketFinder, helps advertisers place and manage ads in the paid search markets. Unlike other options in this market, MarketFinder removes the complexity of paid search marketing, from keyword generation to campaign monitoring, and it optimizes for actions (sales, leads, subscriptions, downloads, etc.) rather than clicks. Avoiding costly professional services, MarketFinder’s high degree of automation enables marketers of all sizes to reach new customers using paid search. MarketFinder is highly scalable, optimizes for both Google and Yahoo! and works across languages.
Adapt’s incentives are aligned with our customers. Customers specify the value of the actions they want to drive, and MarketFinder works within those parameters. Our growing customer base includes leaders in many industries from online retail to high tech in large and small companies.
As budgets move online, paid search marketing is one of the fastest growing sectors of the advertising business. Spending in this segment is expected to be over $5B in 2005, up from $298M in 2001 (source: eMarketer, IAB/PwC, 2004). Recent growth rates are approximately 30% per annum.
With this growth comes complexity: more search engines, networks, products, campaigns, keywords and competition. Prices for clicks are rising. Advertisers are finding it impossible to generate more demand online with their current approaches. It is no longer sufficient for users to manage paid search marketing campaigns by hand. Adapt manages this growing complexity, and the growing demand for more paid search results, through sophisticated campaign management, keyword generation and bidding technology. What the users see are more results (sales, leads, subscriptions, downloads, etc.) simply delivered.
About Adapt
Adapt is a California-based company committed to solving real customer problems through technological innovation. Our service, MarketFinder, helps advertisers place and manage ads in the paid search markets. Unlike other options in this market, MarketFinder removes the complexity of paid search marketing, from keyword generation to campaign monitoring, and it optimizes for actions (sales, leads, subscriptions, downloads, etc.) rather than clicks. Avoiding costly professional services, MarketFinder’s high degree of automation enables marketers of all sizes to reach new customers using paid search. MarketFinder is highly scalable, optimizes for both Google and Yahoo! and works across languages.
Adapt’s incentives are aligned with our customers. Customers specify the value of the actions they want to drive, and MarketFinder works within those parameters. Our growing customer base includes leaders in many industries from online retail to high tech in large and small companies.
Emergence Capital Partners - Investing in SaaS Businesses
www.emergencecap.com Emergence Capital has a $125 million fund established solely to finance SaaS plays. BAVP made their interest clear way back in 2003.
Focus on Technology-Enabled Services (TES)
Emergence Capital Partners is a leading venture capital firm focused on early and growth-stage Technology-Enabled Services investing. Our mission is to help build market leading, successful businesses in partnership with great entrepreneurs. Our partners have funded and helped build over 25 TES companies, more than any other early-stage venture firm. Having assessed thousands of companies in the TES sector, we have developed significant expertise and resources focused on the critical factors of success in our market. Our focus and team-based approach allow us to create unique value for our service-based portfolio companies.
Focus on Technology-Enabled Services (TES)
Emergence Capital Partners is a leading venture capital firm focused on early and growth-stage Technology-Enabled Services investing. Our mission is to help build market leading, successful businesses in partnership with great entrepreneurs. Our partners have funded and helped build over 25 TES companies, more than any other early-stage venture firm. Having assessed thousands of companies in the TES sector, we have developed significant expertise and resources focused on the critical factors of success in our market. Our focus and team-based approach allow us to create unique value for our service-based portfolio companies.
Microsoft Software As A Service Agreements
www.microsoft.com The Service Provider License Agreement (SPLA) enables service providers and ISVs with a hosted offering to license Microsoft products on a monthly basis to provide services and hosted applications to their end customers. It's a pay-per-use model that works in arrears - hosters provide a report of the license units used that month and pay after they're done. SPLA incorporates Software Assurance so there is only one license and one price to pay for usage. There is a version specifically for ISVs which you should look at if you're currently a SaaS ISV using the Microsoft perpetual license model. As Sam Ramji observes:
"Two good examples of why this is useful:
1. Cashflow management: under the perpetual license you would need to buy the software up front and amortize the cost over a multi-year period. SaaS is a cashflow-focused business model with little room for capital expenditures that need to be rationalized later (as seen by the standard practice of leasing hardware rather than buying)
2. Seasonal volumes: if usage goes up one month, and down the next, there's no need to buy additional perpetual licenses, guess what the necessary capacity will be, and suffer for guessing too high (if you're in Operations at a SaaS company, you know how challenging this can be - as they say, "it's hard enough to predict the past, let alone the future"). Instead, SPLA users report & pay month to month, so payments go down when usage goes down.
The team that came up with SPLA, led by Pascal Martin, has partnered with Rackspace and other hosters so that SaaS ISVs can transfer their existing operations to an MSP. They are working hard on the next version of the ISV-focused hosting solution - more news on this in the near future."
From the Microsoft Web site: Benefits of the Program
This licensing program is designed based on direct feedback from our Service Provider partners:
* Competitive Pricing: SPLA pricing incorporates Software Assurance (Microsoft's new maintenance offering) in providing service providers with the most current versions of the products available in the Program for one simple monthly price.
* Pricing Stability: SPLA price changes (if any) will only occur on an annual basis in January and will be proportional to price changes in the Microsoft Open Licensing Program during the preceding year.
* Use Rights Protection: The Service Provider Use Rights (SPUR) document details all product use rights for this program. Product use rights are specific to each version and will not change for the duration of the program.
* Cash Flow Management: With SPLA, service providers have near zero start-up costs, since they only pay for licenses based on what they used to provide services each month.
* Academic SKUs: Academic pricing on selected server products is available when service providers deploy services to Qualified Education Customers.
* Standardized reporting: MOET (Microsoft Order Entry Tool) is the standard Web-based order-entry tool for this program. This easy reporting tool helps service providers report their monthly license usage to Microsoft Operations Centers.
"Two good examples of why this is useful:
1. Cashflow management: under the perpetual license you would need to buy the software up front and amortize the cost over a multi-year period. SaaS is a cashflow-focused business model with little room for capital expenditures that need to be rationalized later (as seen by the standard practice of leasing hardware rather than buying)
2. Seasonal volumes: if usage goes up one month, and down the next, there's no need to buy additional perpetual licenses, guess what the necessary capacity will be, and suffer for guessing too high (if you're in Operations at a SaaS company, you know how challenging this can be - as they say, "it's hard enough to predict the past, let alone the future"). Instead, SPLA users report & pay month to month, so payments go down when usage goes down.
The team that came up with SPLA, led by Pascal Martin, has partnered with Rackspace and other hosters so that SaaS ISVs can transfer their existing operations to an MSP. They are working hard on the next version of the ISV-focused hosting solution - more news on this in the near future."
From the Microsoft Web site: Benefits of the Program
This licensing program is designed based on direct feedback from our Service Provider partners:
* Competitive Pricing: SPLA pricing incorporates Software Assurance (Microsoft's new maintenance offering) in providing service providers with the most current versions of the products available in the Program for one simple monthly price.
* Pricing Stability: SPLA price changes (if any) will only occur on an annual basis in January and will be proportional to price changes in the Microsoft Open Licensing Program during the preceding year.
* Use Rights Protection: The Service Provider Use Rights (SPUR) document details all product use rights for this program. Product use rights are specific to each version and will not change for the duration of the program.
* Cash Flow Management: With SPLA, service providers have near zero start-up costs, since they only pay for licenses based on what they used to provide services each month.
* Academic SKUs: Academic pricing on selected server products is available when service providers deploy services to Qualified Education Customers.
* Standardized reporting: MOET (Microsoft Order Entry Tool) is the standard Web-based order-entry tool for this program. This easy reporting tool helps service providers report their monthly license usage to Microsoft Operations Centers.
CrownPeak - Manage Content, Not Technology
www.crownpeak.com CrownPeak is the only company to provide comprehensive, world-class Web Site Management as a hosted software solution. CrownPeak Solutions include Web Content Management, Search, Web Hosting, and Intranet/Extranets.
Serving such clients as Hyundai Motors, HCA (Hospital Corporation of America), Crain Communications, the ACLU, the Office of the U.S. Trade Representative, the University of Southern California, and the State of Virginia, CrownPeak manages hundreds of mission-critical web sites, Intranets, and Extranets for mid-to-large organizations throughout North America.
CrownPeak has been named to eContent's 100 most influential companies list, has won Product of the Year from InfoWorld and eWeek's Analyst’s Choice Award, and is named as one of the top 25 ASP’s worldwide by ASPNews.com.
CrownPeak Technology, a privately-held corporation, is based in Los Angeles, California and is one of the 50 fastest growing high-tech companies in Southern California.
Serving such clients as Hyundai Motors, HCA (Hospital Corporation of America), Crain Communications, the ACLU, the Office of the U.S. Trade Representative, the University of Southern California, and the State of Virginia, CrownPeak manages hundreds of mission-critical web sites, Intranets, and Extranets for mid-to-large organizations throughout North America.
CrownPeak has been named to eContent's 100 most influential companies list, has won Product of the Year from InfoWorld and eWeek's Analyst’s Choice Award, and is named as one of the top 25 ASP’s worldwide by ASPNews.com.
CrownPeak Technology, a privately-held corporation, is based in Los Angeles, California and is one of the 50 fastest growing high-tech companies in Southern California.
RackSpace - Hosting
www.rackspace.com Rackspace Managed Hosting owns and operates five Tier-1 data centers; three are located in Texas, one is located in Virginia as well as in London, England. Each data center is engineered to the highest levels, with extensive systems to address security and network redundancy, enabling Rackspace to offer our 100% infrastructure availability guarantee. Getting active in the SaaS Hosting arena. Involved with Microsoft's Hosting and On Demand activities. The Services Provider Licensing Program enables services providers to license Microsoft products on a monthly basis. The program is designed to emulate how service providers do business - providing services on a monthly fee to their end-customers.
SalesNet - the "No Bull" alternative to SalesForce.com
www.salesnet.com The on-demand/as-a-service model has taken the CRM industry by storm since 2000, and is sweeping away many first generation, on-premise/client-server CRM vendors. In a recent independent survey, by analyst firm Aberdeen, over 80% of 20,000 respondents said they'd consider online CRM next time they looked. It's the different, hot new way for companies to deploy CRM capabilities. Here's why:
Software-as-a-Service - Just pay for what you need, as you need it. As Opposed to: Shelfware - Have a software rep sell you a boatload of licenses that attract dust until you need them.
Subscriptions - One, low monthly subscription per-user, with no hidden costs. That's all. As opposed to: Hidden ongoing costs of ownership - like yearly system upgrades and a small army of IT people.
As-a-service vendors that keep on their toes as they earn your business each month. As opposed to: Drive-by sales jobs from first generation software vendors.
Configuration-as-a-Service - Adaptable solutions that come pre-baked for your specific sales methodology or industry. As opposed to: Truckload of consultants - Deployments that are costly, slow, and painful.
Rapid pilot deployments that prove the system and drive revenue now. As opposed to: Having a CRM implementation that is slower than your lawn growing.
Clicks-not-code - All customization is done by an application administrator using a mouse. As opposed to: "Spaghetti" code that looks like the wires at the back of your stereo system.
Integration-as-a-Service - Subscription-based, out-of-the-box, clicks-not-code integration to just about any piece of business software you own. As opposed to: Second mortgage for another truckload of consultants, this time on a retainer, to come and write broker-based extensions or custom code.
Administration-as-a-Service - Outsource everyone who doesn't carry a quota. As opposed to: Bumping up your reps' quotas to cover additional overhead.
Solution providers who deliver business results. As opposed to: Software vendors who have been drinking their own Koolaid.
Vendors who assume all the risk. As opposed to: You who assume all the risk.
Solutions that are easy to acquire, implement, and own. As opposed to: First-generation CRM.
Better salespeople. Better sales. As opposed to: Being outsold by your competitors.
Software-as-a-Service - Just pay for what you need, as you need it. As Opposed to: Shelfware - Have a software rep sell you a boatload of licenses that attract dust until you need them.
Subscriptions - One, low monthly subscription per-user, with no hidden costs. That's all. As opposed to: Hidden ongoing costs of ownership - like yearly system upgrades and a small army of IT people.
As-a-service vendors that keep on their toes as they earn your business each month. As opposed to: Drive-by sales jobs from first generation software vendors.
Configuration-as-a-Service - Adaptable solutions that come pre-baked for your specific sales methodology or industry. As opposed to: Truckload of consultants - Deployments that are costly, slow, and painful.
Rapid pilot deployments that prove the system and drive revenue now. As opposed to: Having a CRM implementation that is slower than your lawn growing.
Clicks-not-code - All customization is done by an application administrator using a mouse. As opposed to: "Spaghetti" code that looks like the wires at the back of your stereo system.
Integration-as-a-Service - Subscription-based, out-of-the-box, clicks-not-code integration to just about any piece of business software you own. As opposed to: Second mortgage for another truckload of consultants, this time on a retainer, to come and write broker-based extensions or custom code.
Administration-as-a-Service - Outsource everyone who doesn't carry a quota. As opposed to: Bumping up your reps' quotas to cover additional overhead.
Solution providers who deliver business results. As opposed to: Software vendors who have been drinking their own Koolaid.
Vendors who assume all the risk. As opposed to: You who assume all the risk.
Solutions that are easy to acquire, implement, and own. As opposed to: First-generation CRM.
Better salespeople. Better sales. As opposed to: Being outsold by your competitors.