www.convergys.com Convergys brings together world-class resources, software, and expertise to help create valuable relationships between our clients, their customers and their employees. We're the global leader in providing customer care, human resources, and billing services. With Convergys' help, your company can gain a deeper understanding of each of your customers, how to serve them better and more knowledgeably, how to process payments faster, and how to make each transaction more profitable.
Convergys serves top companies in communications, financial services, technology, employee care and other industries in more than 60 countries. Convergys employs more than 66,000 people in our contact centers, data centers and offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Revenues in 2004 were $2.5 billion.
The Right People, Processes and Technologies
Convergys’ billing, customer care and human resources solutions combine skilled customer service representatives with advanced customer and information management technologies and state-of-the-art processes. Convergys delivers these services via licensing, traditional transaction outsourcing, managed services and Business Process Outsourcing to ensure our customers the best possible solution for every situation.